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Slide Presentation of the 2007 Annual Meeting of AHRQ

Outcome Measures

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Measurement Focus	Measures
Clinical Outcomes ED Encounters Hospitalizations	ED encounters per 1000 pt years Hospitalizations per 1000 pt years Primary care encounters per 1000 pt years HgbA1c levels
Care Quality Preventive Services Chronic Disease Management for Asthma & Diabetes	HEDIS scores for mammograms, Pap smears, Chlamydia screening HEDIS scores for asthma staging, recording action plans, prescribing inhaled corticosteroids HEDIS scores for performing glycated hemoglobin, microalbumin, lipid panel, dilate eye exam HEDIS scores for well child visits AHRQ PQI for asthma AHRQ PQI for uncontrolled diabetes, short- & long-term complications
Care Coordination Missed Appointments F/U Appointments	Missed appointments per 1000 patient years Rate of f/u after ear infection per 1000 patient years
Costs/Revenues ED costs Hospitalization Costs	Costs of HIT interventions including personnel/hardware/software costs Co-pay costs Professional fees Technical fees Pharmaceutical reimbursement ED costs Hospitalization costs
Satisfaction Patient Satisfaction Patient Quality of Life Provider Opinions	Patient satisfaction survey EuroQoL Provider opinion surveys