Outcome Measures
Measurement Focus |
Measures |
Clinical Outcomes
ED Encounters
Hospitalizations |
ED encounters per 1000 pt years
Hospitalizations per 1000 pt years
Primary care encounters per 1000 pt years
HgbA1c levels |
Care Quality
Preventive Services
Chronic Disease Management for Asthma & Diabetes |
HEDIS scores for mammograms, Pap smears, Chlamydia screening
HEDIS scores for asthma staging, recording action plans, prescribing inhaled corticosteroids
HEDIS scores for performing glycated hemoglobin, microalbumin, lipid panel, dilate eye exam
HEDIS scores for well child visits
AHRQ PQI for asthma
AHRQ PQI for uncontrolled diabetes, short- & long-term complications |
Care Coordination
Missed Appointments
F/U Appointments |
Missed appointments per 1000 patient years
Rate of f/u after ear infection per 1000 patient years |
Costs/Revenues
ED costs
Hospitalization Costs |
Costs of HIT interventions including personnel/hardware/software costs
Co-pay costs
Professional fees
Technical fees
Pharmaceutical reimbursement
ED costs
Hospitalization costs |
Satisfaction
Patient Satisfaction
Patient Quality of Life
Provider Opinions |
Patient satisfaction survey
EuroQoL
Provider opinion surveys |
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