In Category 2 of the Connections contract, many different services are offered in support of the telecommunications infrastructure. Three basic series of services are offered:
The Professional Series includes Network Engineers, Site Managers, System Integration Engineers, LAN/MAN/WAN integrators, Quality Assurance Engineers, and other engineering subject matter experts.
The Technical Series includes Network Systems Managers, Operations Systems Security Specialists, Communication Analysts, Database Administrators, Programmers, Configuration Management Specialists, Trainers, Cable Splicers, and Network Technicians, among others.
The E-Business Series includes Business Process Engineers, Web Architects, Webmasters and others.
Section C.4 of the Connections contract provides additional details on the types of skilled labor offered under Category 2.
2. Equipment is incidental (i.e., no significant hardware requirements).
3. Scope
Low end: unmanaged purchase of hours of a certain expertise (e.g., 400 hours of UNIX systems administration).
High end: managed delivery of the product professional services (e.g., management of the design of a LAN/WAN and development of requirements specifications for equipment and communications services necessary to implement the design).