Slide Presentation from the AHRQ 2007 Annual Conference

Multiple Methods Used

• Surveys (R)- skills, trust, culture, knowledge, satisfaction with care planning method
• Observations documentation and communication (R)
• Interviews, Meetings, Focus Groups (R)
• Inter-rater reliability checks of outcome ratings (R)
• Term meaning reliability checks (R)
• Think-alouds
• Analysis of transaction logs (R)

(R) = Repeated