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Slide Presentation from the AHRQ 2007 Annual Conference


Learning from Mistakes

Text Description is below the image.
  • What happened?
  • Why did it happen (system lenses)
  • What could you do to reduce risk
  • How to you know risk was reduced
    • Create policy/process/procedure
    • Ensure staff know policy
    • Evaluate if policy is used correctly

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AHRQ Advancing Excellence in Health Care