The Office of the Chief Human Capital Officer (CHCO) manages GSA's programs, policies, and operations in support of the President’s Management Agenda and the strategic management of human capital.  Additionally, the CHCO provides human resources system support under a cross-servicing arrangement to approximately 11,000 employees from the National Archives and Records Administration, the Office of Personnel Management, the Export-Import Bank of the United States, the Railroad Retirement Board, the National Credit Union Administration, and various presidential boards and commissions.

As an agency, GSA has developed a Human Capital Strategic Plan that contains seven key goals:

1. Ensure strategic and organizational alignment
2. Ensure continuity and quality of executive leadership
3. Compete for and retain a workforce that is talented and effectively deployed
4. Promote a diverse workforce
5. Create a culture that motivates employees for high performance
6. Promote a culture and climate of knowledge sharing and continuous learning and improvement
7. Provide a working environment where employees can be most productive

Each of these seven goals addresses an aspect of the human capital landscape that GSA believes to be of critical importance.  The CHCO is pleased to lead this effort within GSA.