Before submitting your inquiry to FTA, please review our Frequently Asked Questions (FAQ) page which is organized by category (Budget & Policy, Legislation and Regulations, etc). If your question is not provided in the FAQs, you will have the opportunity to submit a question or suggestion/issue by clicking the New Contact Us Request link.
If your question is of a local nature, contact the FTA Regional Office nearest you.
An information specialist responds to each email sent via the Contact Us Tool. These specialists process submissions Monday-Friday, except federal holidays. Correspondence sent late Friday evening or on federal holidays will not be reviewed until the next business day.
We understand the importance of answering your question quickly, and we strive to do so within two to three business days. However, there may be times when it will take longer for you to receive a response. To speed up the process, we ask that you do not send in multiple messages about the same issue.
To contact the Office of Communications and Congressional Affairs by phone, please call (202) 366-4043.
The Federal Transit Administration is located at:
Federal Transit Administration East Building 1200 New Jersey Ave SE Washington, DC 20590
Directions to the U.S. Department of Transportation Headquarters
Deaf, hard of hearing, and speech impaired callers may contact the general information switchboard using the Federal Relay Services:
TTY = 1-800-877-8339 Voice = 1-866-377-8642 VCO = 1-877-877-6280 For ADA-related inquiries please use view a list of FAQs in the Contact Us Tool or contact us via email at: FTA.ADAAssistance@dot.gov.
For Procurement related inquiries, please visit the FTA Helpline or submit a question via the Third Party Procurement web form.
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