Transportation Worker Identification Credential (TWIC™)

Latest News!

TWIC Card Activation and Compliance Rescheduling

Update as of October 31: On Oct. 21, the government facility that houses the TWIC system experienced a building-wide power outage. Though power was quickly restored, the part of the system that facilitates card activations was affected. TWIC program enrollment and pre-enrollments are still available nationwide, and we encourage workers to enroll for your TWIC.

While we work to resolve this issue, workers nationwide will not be able to activate their cards until Nov. 3. At that time, workers in New England ports (click here) already in compliance will be able to activate their cards. By the week of Nov. 10, activation appointments will be available for workers at ports going into compliance Nov. 28 and Dec. 1 (click here). Activations for all other ports will be available nationwide later in November.

As a result of rescheduling activations, the compliance date for workers located in the Captain of the Port Zones Buffalo, Detroit, Lake Michigan, Sault Ste. Marie and Duluth (click here for specific ports) has been moved from Oct. 31 to Dec. 1, 2008.

TWIC program enrollment and pre-enrollment are still available nationwide and we encourage workers requiring a TWIC to enroll as soon as possible.

We will provide updates with more information as it becomes available on our Web site, as well as through our help desk, 1-866-DHS-TWIC.

Click here for activation system Q & As

• Week of 10/27: Click here to find a specific enrollment center location. Click here for information on enrollment center closings due to Hurricane Ike.
• When do I need my TWIC? Click here
• Click here for the latest information on the national compliance framework for the TWIC program.
• Click here for the latest press release announcing a compliance date of April 14, 2009 for owners and operators of facilities located within the U.S. Coast Guard Captain of the Port Zones of Houston-Galveston, Texas, Los Angeles-Long Beach, Calif., San Juan, Puerto Rico and Guam. Additionally, the compliance date for U.S. Coast Guard Captain of the Port Zone Port Arthur, Texas, has been extended until April 14, 2009, from the original compliance date of Nov. 28, 2008. This extension was granted due to disruption of enrollment and port activities in the wake of Hurricane Ike.
• The TWIC Help Desk can now be contacted via email. Click here to send along your inquiry or issue.
• Click here for an 'Informational Bulletin' in response to a number of inquiries concerning TWIC requirements and the comparability between TWIC and Hazardous Materials Endorsement (HME).
• The TWIC Disclosure and Certification Form has recently been revised and translated into 13 languages. Click here for more information.

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