Sources of Air Travel Information
Availability and prices subject to
change.Citizen Information
Center
- Write to the Citizen
Information Center, P.O. Box 100, Pueblo, CO
81002.
-
-
Fly Rights
. Information on how to
cope with delayed and canceled flights,
overbooking, baggage problems, air fares,
frequent-flyer programs, and other air service
issues. 58 pp. $4.00.
-
Fly Smart - An Air Traveler's
Guide.
Air safety information for passengers. Free.
-
Foreign Entry Requirements
. Visa and other
requirements for many foreign countries. $1.00.
-
Passports - Applying for Them the
Easy Way.
$1.00.
U.S. Department of Transportation
- Click here for information on how to submit a complaint to DOT about an air travel problem.
-
- Plane Talk. A series
of facts sheets on specialized topics. Free.
-
Consumers Tell It to the Judge
. Small claims court.
Free.
-
Air Travel Consumer Report
. Statistics for the
industry and for individual airlines on delayed
and canceled flights, oversales, baggage problems
and consumer complaints to DOT. Free.
Complaints
. To register a recorded
complaint about air service with the Aviation
Consumer Protection Division, call (202)
366-2220. Written complaints may be sent to the
Division at the address at the beginning of this
section. These complaints are charged against
that airline (or other company) in the
Department's monthly Air Travel Consumer
Report and serve as a basis for rulemaking
and enforcement action.
Federal Aviation Administration
- Childproof Your Flight
-
- Safety and Hazardous Materials Information
-
-
Hotline. Aviation safety concerns
may be reported to the FAA at 1-800-255-1111.
U.S. Department of State
- How To Have A Safe Trip
-
- http://www.state.gov/travel
-
- Hotline. Recorded
information on travel safety, travel warnings
about specific destinations, and other issues.
(202) 647-5225.
U.S. Customs and Border Protection
-
Know Before You Go
. Customs advice for
entering the U.S. Free.
Federal Trade Commission
- Write to the Federal Trade
Commission, 6th & Pennsylvania Ave. N.W.,
Room 130, Washington, DC 20580
-
-
Telemarketing Travel Fraud
. Travel scams marketed by
phone. Free.
U.S. Department of Agriculture
- Write to USDA/APHIS Public
Information, 4700 River Road, Unit 1-A01,
Riverdale, MD 20737
-
-
Travelers' Tips
. Bringing plant and
animal products into the U.S. Free.
-
- Traveling By Air with your
Pet. Free.
U.S. Public Health Service
-
-
Centers for Disease Control: Travel
Information
- International Travelers'
Hotline: 404-332-4559
Telephone
or fax-back information about required and
recommended vaccinations for foreign
destinations.
American Society for the Prevention
of Cruelty to Animals
- Top Ten Tips for Safe Air Travel With Your Pet
-
ECPAT-USA (End Child
Prostitution, Child Pornography and Trafficking of
Children)
Write to ECPAT-USA, 157 Montague Street, Brooklyn, NY 11021
- What You Should Know
About Sex Tourism Before You Go Abroad.
Free
June 2008
Top of document
Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov