Federal Bureau of Investigation Casework and Human Resource Allocation

Report No. 03-37
September 2003
Office of the Inspector General

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Table of Contents

EXECUTIVE SUMMARY
CHAPTER 1: INTRODUCTION
Jurisdiction and Span of Control
FBI Reorganization
FBI Reprioritization
Audit Approach
Prior Reviews
CHAPTER 2: RESOURCE ALLOCATION, TIME UTILIZATION, AND CASEWORK DATA
Resource Allocation
Resource Utilization Data
FBI Casework Data
CHAPTER 3: TRENDS IN RESOURCE UTILIZATION FY 1996 THROUGH FY 2001
FBI Strategic Priorities
Special Agents
Support Personnel
Conclusion
CHAPTER 4: RESOURCE IMPACT OF TERRORIST EVENTS OF 9/11/01
Changes in Hours Worked
Changes in Personnel Distribution
Ratio of Agents to Support Before and After 9/11
Conclusion
CHAPTER 5: COMPARISON OF RESOURCE PLANNING TO UTILIZATION
FBI Resource Planning
National Foreign Intelligence Program
National Infrastructure Protection/Computer Intrusion Program
Domestic Terrorism Program
White Collar Crime Program
Organized Crime/Drugs Program
Violent Crimes and Major Offenders Program
Civil Rights Program
Applicant Matters Program
Training Program
Conclusion
CHAPTER 6: FIELD OFFICE AGENT RESOURCE SPECIALIZATION
CHAPTER 7: TRENDS IN RESOURCE UTILIZATION ON MAJOR CASES
Overall FBI Largest Major Cases
Major Case Activities: Agents vs. Support Personnel
System Improvements
CHAPTER 8: FBI CASEWORK
Data Analysis
Cases Worked
Case Openings
Case Closings
Cases Opened and Closed in the Same Fiscal Year
CHAPTER 9: OVERALL CONCLUSIONS AND RECOMMENDATIONS
  STATEMENT ON MANAGEMENT CONTROLS
APPENDIX I: OBJECTIVES, SCOPE, AND METHODOLOGY
APPENDIX II: EXAMPLES OF MAJOR CASES
APPENDIX III: LIST OF TURK PERIODS IN REVIEW TIMEFRAME
APPENDIX IV: CROSSWALK OF FBI PROGRAMS AND SUB-PROGRAMS
APPENDIX V: DEFINITIONS OF ACRONYMS AND ABBREVIATIONS
APPENDIX VI: FEDERAL BUREAU OF INVESTIGATION RESPONSE
APPENDIX VII: OFFICE OF THE INSPECTOR GENERAL, AUDIT DIVISION ANALYSIS AND SUMMARY OF ACTIONS NECESSARY TO CLOSE THE REPORT

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