1. Challenge Entered in DataQs,
2. DMS Notifies DataQs Sys Admin,
3. Challenge Entered in DataQs by Volpe Center;
OR
3. Challenge entered into DataQs
4. DataQs Forwards Challenge to Appropriate Organization for Resolution (Notifies via email)
5. Organization Reviews Challenge, Challenge Handled by This Office,
if no,
6. Forward Challenge to Appropriate Organization (New Organization enters process at step 5,
if yes,
7. Research Issue. Notify Requestor if additional info is needed & update Challenge status in DataQs,
Issue Resolved, if no go back to Step 7,
if yes,
8. Close
Challenge in DataQs (Generate informal email response or Formal Response Letter and Post in DataQs), Challenge Originated in DMS?
if yes, then
9. Formal Response
Letter posted in DMS and Challenge Closed by Volpe Center,
if no,
10. End.