Browse our catalog or enroll in a scheduled session now Want to know which courses are available for enrollment? Browse through our catalog to see which courses have scheduled sessions. When you find a session you want to attend, simply add it to your shopping cart or contact the local host to enroll. Ready to enroll? If you already have information for a scheduled session, enter the information into our Enroll in a Session page. You'll be taken straight to the course page where you can add a session to your shopping cart, if enrollment is still available. Cancellation Policy Hosts The host of an NHI course must contact the NHI Training Manager at (703) 235-0520 for approval to cancel a course for any reason. Cancellation is requested no later than 10 working days prior to the course start date to avoid incurring any fees. If the course materials have been sent, the host must return the materials to the FHWA Report Center. In the event of cancellation for any reason, it is the host's responsibility to contact all participants via e-mail and telephone. There must be validation that registrants received cancellation notice. Notice to out-of-State/traveling participants is especially important to avoid charges for travel. If notification of cancellation occurs less than 10 days prior to the start date of the course, travel costs for the participants may be the responsibility of the host. The host should contact an FHWA Training Coordinator or the NHI Scheduler to obtain the list of FHWA enrollees and their contact information for notification of the cancellation. Participants If you need to cancel your enrollment in a session, you must contact nhitraining@dot.gov and the host of your session no later than 7 days prior to the course start date to avoid incurring any fees. Contact information for your session host can be found on your session order confirmation as well as the session's information page on the NHI Web site. Refund Policy To cancel and request a refund, please contact nhitraining@dot.gov. Your refund will be processed as quickly as possible. Credit card refunds should appear within two billing cycles. Cancellation notification must also be provided to the hosting agency. Instructor-Led Training (ILT) Courses To receive a full refund for an ILT course, cancellation must be made at least seven days prior to the session start date. You must also notify the point of contact at the host organization. Distance Learning Courses To receive a full refund for a distance learning course, cancellation must be made 72 hours after paying for the course. |