Air Travel Consumer Report for 2000
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings.
The report is designed to assist consumers with information on the quality of services provided by the airlines. This page links to reports from
2000.
The report is divided into four sections. These sections deal with flight delays, mishandled baggage, oversales and consumer complaints. Each
section of the report is preceded by a brief explanation of how to read and understand the information provided.
The report is usually issued during the first week of each month. The data on flight delays, mishandled baggage, and consumer complaints are
two months behind the issue date of the report, e.g. the report issued in early May has data from the month of March. Oversales are reported
quarterly rather than monthly, and oversales figures may be slightly older than the other data in certain months. The report, which contains
tables of information, is best printed in "landscape" orientation.
Reports Issued in 2000 |
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To see the PDF version of the reports you will need the Adobe Acrobat reader. Click the icon to download it for free. |
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December 2000 Report PDF Version | MS Word Version Flight Delays: October 2000/12 Months Ending October 2000 Mishandled Baggage: October 2000 Oversales: 3rd Quarter 2000 Consumer Complaints: October 2000 | |
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November 2000 Report PDF Version | MS Word Version Flight Delays: September 2000/12 Months Ending September 2000 Mishandled Baggage: September 2000/January-September 2000 Oversales: 2nd Quarter 2000 Consumer Complaints: September 2000/January-September 2000 |
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| October 2000
Report PDF Version | MS Word Version Flight Delays: August 2000/12 Months Ending August 2000 Mishandled Baggage: August 2000 Oversales: 2nd Quarter 2000/January-June 2000 Consumer Complaints: August 2000 |
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| September 2000
Report PDF Version | MS Word Version Flight Delays: July 2000/12 Months Ending July 2000 Mishandled Baggage: July 2000 Oversales: 2nd Quarter 2000 Consumer Complaints: July 2000 |
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| August 2000
Report PDF Version | MS Word Version Flight Delays: June 2000/12 Months Ending June 2000 Mishandled Baggage: June 2000/January - June 2000 Oversales: 1st Quarter 2000 Consumer Complaints: June 2000, January - June 2000 |
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July 2000
Report PDF Version | MS Word Version Flight Delays: May 2000/12 Months Ending May 2000 Mishandled Baggage: May 2000 Oversales: 1st Quarter 2000 Consumer Complaints: May 2000 |
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June 2000
Report PDF Version | MS Word Version Flight Delays: April 2000/12 Months Ending April 2000 Mishandled Baggage: April 2000 Oversales: 1st Quarter 2000 Consumer Complaints: April 2000 |
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May 2000
Report PDF Version | MS Word Version Flight Delays: March 2000/12 Months Ending March 2000 Mishandled Baggage: March 2000/January - March 2000 Oversales: 4th Quarter 1999/January - December 1999 Consumer Complaints: March 2000, January - March 2000 |
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April 2000
Report PDF Version | MS Word Version Flight Delays: February 2000 / 12 Months Ending February 2000 Mishandled Baggage: February 2000 Oversales: 4th Quarter 1999 / January - December 1999 Consumer Complaints: February 2000 |
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March 2000
Report PDF Version | MS Word Version Flight Delays: January 2000 / 12 Months Ending January 2000 Mishandled Baggage: January 2000 Oversales: 4th Quarter 1999 / January - December 1999 Consumer Complaints: January 2000 |
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February 2000
Report PDF Version | MS Word Version Flight Delays: December 1999 / 12 Months Ending December 1999 Mishandled Baggage: December 1999 / 12 Months Ending December 1999 Oversales: 3rd Quarter 1999 / January - September 1999 Consumer Complaints: December 1999 |
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January 2000
Report PDF Version | MS Word Version Flight Delays: November 1999 / 12 Months Ending November 1999 Mishandled Baggage: November 1999 Oversales: 3rd Quarter 1999 / January - September 1999 Consumer Complaints: November 1999 |
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Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov
