Category: Certificate Issues
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| Questions/Answers |
Question: After being issued a certificate, can I still access eoffer if my email address needs to be changed
Answer: You should add your self as a negotiator with the new email address before you have the old email address changed. That way, when the email address is changed you can still access the system.
(posted on 11/18/2004)
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Question: Can a certificate be transfered if a person is no longer working for the business?
Answer: No.
(posted on 09/12/2005)
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Question: Can I purchase one digital certificate for the whole office?
Answer: No, each person in your office that will be accessing the eOffer system will need their own digital certificate. The certificates are issued on an individual basis.
(posted on 06/10/2004)
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Question: Does GSA currently accept DOD Digital Certificates?
Answer: We are not currently accepting DOD certificates. However, we are in the process of cross certifying the DOD certificate with our system. As soon as that process is complete, we will begin to accept the DOD certificates.
(posted on 07/28/2004)
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Question: How do I put my signature on my Eoffer Final Contract Document? wmanfredi@nacr.com
Answer: After you complete negotiation with the Contracting Officer, they will prepare you offer for award. Then you will see a sign button in eOffer to put the signature on the offer.
(posted on 03/21/2005)
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Question: How do I sign up for the Digital Certificate in order to access e-Mod?
Answer: There are two links for the eOffer homepage. Click the 'ACES Cert' or the 'Apply for ACES authentication certificate for secure online transactions and electronic signatures' links. These links give you information about the vendors that are authorized to sell digital certificates.
(posted on 07/28/2004)
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Question: How do you get a digital certificate?
Answer: You should visit the ACES homepage and determine which company you want to purchase your certificate from. You can click the link from the eOffer homepage titled 'Apply for ACES authentication certificate for secure online transactions and electronic signatures' or go to www.gsa.gov/ACES to get to the homepage. Click Industry Partners on the left hand tool bar. This will give you a list of the companies and their prices.
(posted on 05/27/2004)
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Question: How long does it take after the signed and notarized certificate is received by your department to be able to submit a contract proposal, electronically?
Answer: It takes approximately 2 to 3 weeks to receive your certificate.
(posted on 07/14/2005)
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Question: how long does it take for a mod to be approved
Answer: You will have to contact your Contracting Officer to determine how long it will take them to approve your modification.
(posted on 05/02/2006)
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Question: How much does the Digital Certificate Cost? How does a Company Pay for it (Credit Card, Check...)? What is the processing time after payment? Does the Certificate have an expiration date?
Answer: The digital certificate ranges between $90 and $119 bepending on the vendor you choose to use. There are several methods of payment which depend on the vendor you choose to work with. The payment method is spelled out on each vendors website. The application process takes approximately 2 weeks. Some certificates expire every year others expire every two years. Again, it depends on the vendor you choose to work with.
(posted on 08/23/2004)
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Question: I have a new computer and want to transfer the certificate to my new system. Where do I locate the digital certificate and how do I transfer it to my new system?
Answer: If the user have a Digital Cert Provided by DST the instructions are listed below. If they need additional assistance please call 888-248-4447
If their Digital Cert was provided by ORC please call for addt'l asistance (703) 246-8531
HOW TO IMPORT DIGITAL CERTFICATES TO ANOTHER PC
Digital Certificates can be used by individuals working from home or from- telecommute centers. Follow the steps below to import your digital certificate to another PC.
· Log onto PC
· Insert Floppy or CD you exported your digital certificate to
· Go to Internet Explorer
· Click Tools, then Select Internet Options
· Click the Content tab
· Click the Certificates button, highlight your name
· Click Import
· Click Next on Certificate Importing Wizard
· Click Browse, then click on “Look In” dropdown arrow
· Highlight Drive (A:) if using a floppy disk
or highlight CD Drive (D:) if using a CD
· Click on “Files of Types” dropdown, Select file extension .PFX
· Highlight filename
· Click Open on Import Wizard
· Click Next
· Select Place all Certificates in following store (Personal)
· Click Next
· Click Finish
(posted on 01/10/2006)
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Question: Is there a time limit to submit the forms for our digital certificate? We applied for it on line but have not submitted the paperwork yet.
Answer: No. There is not a time limit on submitting your paperwork. However, it takes approximately 2 weeks from the time they receive all your information to process your request.
(posted on 05/26/2005)
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Question: The logon only asked for the Duns Number and + 4, what prevents another person that knows your Duns Number with a certificate from accessing your information?
Answer: The negotiators list is crossed referenced with the certificate to ensure that only the people authorized to work on the offer are granted access.
(posted on 10/28/2004)
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Question: We already have digital certificates for our online store. Is this a different ACES certificate specific to the eOffer process or can we use what we have?
Answer: We use the ACES Business Representative Certificates. If this is the type of certificate you have you may use it. If you do not have this type of certificate you will need to get a new one or have the company that issued your certificate contact us to determine if their certificate is compatible.
(posted on 07/28/2004)
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Question: We are an independent LLC consulting firm and do not have a Duns number. Must we obtain one first to do emods and eoffers?
Answer: Yes. You must have a DUNS number before you can use eOffer or eMod.
(posted on 07/25/2005)
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Question: We assist companies in obtaining GSA Schedules. Will we need a unique digital business certificate for each company we help, or, will a single digital business certificate allow us to submit schedules for various companies?
Answer: You will not need a unique digital certificate for each company you work with. You can use your digital certificate to work on any offer that you are a negotiator for. However, if your client is going to sign the final documents they will need their own certificate. The digital certificates are assigned on an individual basis and not on the company level. So, each individual will need their own certificate.
(posted on 05/27/2004)
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Question: What is an Industrial Fee?
Answer: The Industrial Funding Fee is a fee paid quarterly on vendor sales. This fee is used to support the contract administration and is .75% of your quarterly sales.
(posted on 08/01/2005)
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Question: When will eOffer be available for schedule 71? If we have a current contract how do we get our contract on eOffer?
Answer: We are hoping to have all schedules up and running on eOffer by the end of FY06. If you already have a contract you are able to use eMod to do modification to your contract. To used eMod you need a digital certificate. Go back to the eOffer homepage and you may apply a no cost certificate.
(posted on 06/30/2005)
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Question: where can I download the Authorization Agreement and ID forms so that I can submitt tham and finalize my certificate
Answer: When you fill out the online application you will be prompted to download the form that needs to be notarized and submitted. Once you have submitted this form, you will receive an envelope in the mail with your activation code to download your certificate.
(posted on 05/18/2005)
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Category: Contract Issues
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| Questions/Answers |
Question: Can renewals be done via eOffer as well as Modifications?
Answer: You can do modification from eMod, but renewals are initiated by the contracting officer. Therefore, they can not be done in eMods.
(posted on 11/18/2004)
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Question: I realize this is still in the testing phase, but how long might it take from modification submission until award? And what is the CO's process once the modification is electronically submiite?
Answer: This depends on your contracting officer and their work load.
(posted on 09/01/2004)
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Question: I understand that eoffer is only available for certain schedules. Does that same restriction apply to emod, or is the emod system available for all schedules?
Answer: eMod is avaliable for all schedules.
(posted on 03/30/2005)
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Question: I would like to add 2 additional Environmental Services SINS to my contract, how do I do that
Answer: You must submit your contract modification for adding a SIN to FAS for approval, please contact your contracting officer direct for instructions. eMod is the web-base application that is available for you to electronically prepare and submit the contract modification. You can access the eMod application by logging on to http://eoffer.gsa.gov. You are required to have a digital certificate downloaded to your computer to access this application.
(posted on 09/27/2007)
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Question: If i have already submitted the paper solicitation, would changing to the electronic solicitation speed up the process?
Answer: It may cause more problems. If you have two verisons of a proposal in our system, it may slow down the progress of your offer.
(posted on 07/28/2004)
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Question: Is it possible to migrate from a GSA IT Schedule to the new Corporate Schedule using eOffer or eMod? If so, wo should we contact to ensure we have done this correctly?
Answer: No. Currently the Corporate Schedule is avaliable on eOffer.
(posted on 05/18/2005)
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Question: Is Schedule 70 the only schedule available on eOffer? If so, when will other schedules be added?
Answer: eOffer is available for the following schedules:
- Information Technology Solutions, Schedule 70
- Advertising and Integrated Marketing Solutions (AIMS), Schedule 541
- Financial and Business Solutions (FABS,) Schedule 520
- Professional Engineering Services (PES), Schedule 871
The MOBIS schedule will be available in May:
- Management, Organizational and Business Improvement Services (MOBIS,) Schedule 874
(posted on 05/18/2005)
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Question: Is the eOffer process entirely electronic, or is additional hardcopy documentation/hardcopy version of the solicitation with original signature also required?
Answer: The process is totally electronic.
(posted on 03/24/2005)
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Question: Is there a form to use when asking to have someone added as a negotiator for a GSA Solicitation, but not to have them able to sign off on contracts?
Answer: If you are using eOffer, you may add them to the negotiators list yourself and assign their role. However, you may want to add a statement on company letterhead stating that they can work the offer, but not commit the company. This letter should be added as an attachment.
(posted on 10/28/2004)
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Question: Is there a limit to the number of modifications I can submit on my schedule 70 contract?
Answer: No there is not a limit.
(posted on 10/28/2004)
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Question: My question is, do I have to apply electronically, and if not, can i just apply the old fashion way through mail?If i do have different options, what are the benefits of applying electronically?
Answer: No.
You do not have to apply electronically it is not mandatory.
The benefits of applying electronically is that
(1) Alleviates paperwork burden
(2) Walks you through the entire submittal process thus
reducing errors
(4) Verifies the submission of required documents
(5) Ensures speedy and secure delivery. Once you hit the submit button it takes no more than 15 minutes for us to receive it.
(posted on 01/10/2006)
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Question: We submitted an Eoffer 2 weeks ago, and have not heard back from GSA. How do we know who our GSA contracting official is?
Answer: You will receive a letter from your contracting officer when they have review your offer. If you submitted an offer on schedule 70, you may contact their help desk at 703-605-2700. If you submitted an offer on any other schedule, you may contact that office directly with any questions.
(posted on 09/12/2005)
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Question: What are the (7) types of modification requests
Answer: Vendors can add/ delete a Special Item Number (SIN), add/ delete products and services, make administrative changes and economic price adjustments, and schedule price reductions
(posted on 12/20/2004)
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Question: What is the procedure to apply for an Economic Price Adjustment as agreed in our contract?
Answer: You must submit your contract modification for Economic Price Adjustmen to FSS for approval, please contact your contracting officer direct for instructions. eMod is the web-base application that is available for you to electronically prepare and submit the contract modification. You can access the eMod application by logging on to http://eoffer.gsa.gov. You are required to have a digital certificate downloaded to your computer to access this application.
(posted on 09/27/2007)
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Question: What Schedules are currently available to make an e-offer on?
Answer: eOffer is available for the following schedules: - Schedule 70 - Information Technology Solutions
Schedule 541 - Advertising and Integrated Marketing Solutions (AIMS)
Schedule 520 - Financial and Business Solutions (FABS) Schedule 871 - Professional Engineering Services (PES) Schedule 874 - Management, Organizational and Business Improvement Services (MOBIS)
(posted on 09/12/2005)
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Question: What type of background information is necessary to add new labor categories to an existing Schedule 70? And what is the procedure?
Answer: Please contact the Schedule 70 HelpDesk. They can be reached on (703) 605-2700 or visit there website at www.gsa.gov/it
(posted on 09/12/2005)
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Question: Who are the negotiators
Answer: Negotiators are people that are allowed to work on or represent your company in regards to your offer.
(posted on 04/04/2005)
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Category: Error Related Issues
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| Questions/Answers |
Question: I am trying to upload a document for the Schedule 70. It gives me an error message sayting the a document already exists for that category.
Answer: Use the catogery Other (optional-offeror defined)to upload additional documents.
(posted on 05/24/2005)
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Question: I'm trying to upload a 16MB PDF file (financial statements) but the system timed out on me without uploading the file. Will e-Offer accept a zipped file with .zip extension? If not, do you have another solution?
Answer: There is a 2MB limit on the file size. You can break you file into sections and upload each peice.
(posted on 12/20/2004)
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Category: Navigation Issues
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| Questions/Answers |
Question: GSA - for Canadian company?
Answer: For Canadian company????
Your question is vague. Are you asking if a Canadian company can use the eOffer/eMod system? If that is what you are asking, the answer is no. To use the eOffer/eMod system, you need a digital certificate. A Digital Certificate is an electronic credential that asserts the identity of an individual. It enables us to verify the identity of the individual entering the system and signing documents. They are used to encrypt or decrypt data to ensure that it is securely transmitted. It is a packet of information that is stored on your web browser. Our digital certificate providers do not currently offer digital certificates to individuals living in foreign countries.
(posted on 08/04/2005)
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Category: Other Issues
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| Questions/Answers |
Question: Can I apply for a Schedule at any time, or is there an open period that I must wait for?
Answer: Yes, you can apply for a schedule at any time.
(posted on 11/08/2006)
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Question: Can I attach documents in Adobe Acrobat Format?
Answer: Yes
(posted on 01/11/2006)
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Question: can't upload DISCOUNT POLICY IN EXCELL FORMAT ???Pls call 850 346-4543
Answer: Please make sure that all the field in your spread sheet are complete. Use n/a or zero's to complete blank fields. If you have blank fields your file will not upload.
(posted on 04/04/2005)
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Question: Have there not been any new questions asked or posted in FAQ in the last year? I only see those posted prior to 2007
Answer: There has been new questions submitted to the eOffer FAQ
mailbox for the year 2007. A system mailbox review will be made to address the display of FAQ questions and responses.
(posted on 06/22/2007)
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Question: Is Schedule 70 still the only solicitation that may be submitted via eOffer? GSA earlier stated that three others were to be converted to eOffer soon. What are they and how soon may they be submitted via eOffer?
Answer: eOffer is available for the following schedules:
- Information Technology Solutions, Schedule 70
- Advertising and Integrated Marketing Solutions (AIMS), Schedule 541
- Financial and Business Solutions (FABS,) Schedule 520
- Professional Engineering Services (PES), Schedule 871
The MOBIS schedule will be available in May:
- Management, Organizational and Business Improvement Services (MOBIS,) Schedule 874
(posted on 02/22/2005)
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Question: Is the MOBIS schedule still expected to be available via eOffer in May-05? If so, specifically, what date?
Answer: Yes. It was released on 5/16/05.
(posted on 05/18/2005)
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Question: Is there a way to drop a Duns number from your drop down list when you logon. If you are working on more than one offer and decide to delete an offer the number still appears in the drop down list.
Answer: No. Any DUNs number that you have used will remain in the list.
(posted on 11/18/2004)
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Question: When will electronic submissions be available for schedules other than 70? For example schedule 73?
Answer: We are working on the implementation of the other schedules. There will be 3 more solicitation going up in November. The schedule for the other solicitations has not been determined.
(posted on 10/28/2004)
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Question: Is eOffer available for all GSA solicitations or for schedule 70 solicitations only?
Answer: eOffer is available for the following schedules:
- Information Technology Solutions, Schedule 70
- Advertising and Integrated Marketing Solutions (AIMS), Schedule 541
- Financial and Business Solutions (FABS,) Schedule 520
- Professional Engineering Services (PES), Schedule 871
The MOBIS schedule will be available in May:
- Management, Organizational and Business Improvement Services (MOBIS,) Schedule 874
(posted on 03/30/2005)
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