Category: Certificate Issues
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| Questions/Answers |
Question: After being issued a certificate, can I still access eoffer if my email address needs to be changed
Answer: You should add your self as a negotiator with the new email address before you have the old email address changed. That way, when the email address is changed you can still access the system.
(posted on 11/18/2004)
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Question: Can a certificate be transfered if a person is no longer working for the business?
Answer: No.
(posted on 09/12/2005)
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Question: Can I purchase one digital certificate for the whole office?
Answer: No, each person in your office that will be accessing the eOffer system will need their own digital certificate. The certificates are issued on an individual basis.
(posted on 06/10/2004)
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Question: Does GSA currently accept DOD Digital Certificates?
Answer: We are not currently accepting DOD certificates. However, we are in the process of cross certifying the DOD certificate with our system. As soon as that process is complete, we will begin to accept the DOD certificates.
(posted on 07/28/2004)
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Question: How do I put my signature on my Eoffer Final Contract Document? wmanfredi@nacr.com
Answer: After you complete negotiation with the Contracting Officer, they will prepare you offer for award. Then you will see a sign button in eOffer to put the signature on the offer.
(posted on 03/21/2005)
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Question: How do I sign up for the Digital Certificate in order to access e-Mod?
Answer: There are two links for the eOffer homepage. Click the 'ACES Cert' or the 'Apply for ACES authentication certificate for secure online transactions and electronic signatures' links. These links give you information about the vendors that are authorized to sell digital certificates.
(posted on 07/28/2004)
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Question: How do you get a digital certificate?
Answer: You should visit the ACES homepage and determine which company you want to purchase your certificate from. You can click the link from the eOffer homepage titled 'Apply for ACES authentication certificate for secure online transactions and electronic signatures' or go to www.gsa.gov/ACES to get to the homepage. Click Industry Partners on the left hand tool bar. This will give you a list of the companies and their prices.
(posted on 05/27/2004)
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Question: How long does it take after the signed and notarized certificate is received by your department to be able to submit a contract proposal, electronically?
Answer: It takes approximately 2 to 3 weeks to receive your certificate.
(posted on 07/14/2005)
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Question: how long does it take for a mod to be approved
Answer: You will have to contact your Contracting Officer to determine how long it will take them to approve your modification.
(posted on 05/02/2006)
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Question: How much does the Digital Certificate Cost? How does a Company Pay for it (Credit Card, Check...)? What is the processing time after payment? Does the Certificate have an expiration date?
Answer: The digital certificate ranges between $90 and $119 bepending on the vendor you choose to use. There are several methods of payment which depend on the vendor you choose to work with. The payment method is spelled out on each vendors website. The application process takes approximately 2 weeks. Some certificates expire every year others expire every two years. Again, it depends on the vendor you choose to work with.
(posted on 08/23/2004)
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Question: I have a new computer and want to transfer the certificate to my new system. Where do I locate the digital certificate and how do I transfer it to my new system?
Answer: If the user have a Digital Cert Provided by DST the instructions are listed below. If they need additional assistance please call 888-248-4447
If their Digital Cert was provided by ORC please call for addt'l asistance (703) 246-8531
HOW TO IMPORT DIGITAL CERTFICATES TO ANOTHER PC
Digital Certificates can be used by individuals working from home or from- telecommute centers. Follow the steps below to import your digital certificate to another PC.
· Log onto PC
· Insert Floppy or CD you exported your digital certificate to
· Go to Internet Explorer
· Click Tools, then Select Internet Options
· Click the Content tab
· Click the Certificates button, highlight your name
· Click Import
· Click Next on Certificate Importing Wizard
· Click Browse, then click on “Look In” dropdown arrow
· Highlight Drive (A:) if using a floppy disk
or highlight CD Drive (D:) if using a CD
· Click on “Files of Types” dropdown, Select file extension .PFX
· Highlight filename
· Click Open on Import Wizard
· Click Next
· Select Place all Certificates in following store (Personal)
· Click Next
· Click Finish
(posted on 01/10/2006)
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Question: Is there a time limit to submit the forms for our digital certificate? We applied for it on line but have not submitted the paperwork yet.
Answer: No. There is not a time limit on submitting your paperwork. However, it takes approximately 2 weeks from the time they receive all your information to process your request.
(posted on 05/26/2005)
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Question: The logon only asked for the Duns Number and + 4, what prevents another person that knows your Duns Number with a certificate from accessing your information?
Answer: The negotiators list is crossed referenced with the certificate to ensure that only the people authorized to work on the offer are granted access.
(posted on 10/28/2004)
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Question: We already have digital certificates for our online store. Is this a different ACES certificate specific to the eOffer process or can we use what we have?
Answer: We use the ACES Business Representative Certificates. If this is the type of certificate you have you may use it. If you do not have this type of certificate you will need to get a new one or have the company that issued your certificate contact us to determine if their certificate is compatible.
(posted on 07/28/2004)
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Question: We are an independent LLC consulting firm and do not have a Duns number. Must we obtain one first to do emods and eoffers?
Answer: Yes. You must have a DUNS number before you can use eOffer or eMod.
(posted on 07/25/2005)
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Question: We assist companies in obtaining GSA Schedules. Will we need a unique digital business certificate for each company we help, or, will a single digital business certificate allow us to submit schedules for various companies?
Answer: You will not need a unique digital certificate for each company you work with. You can use your digital certificate to work on any offer that you are a negotiator for. However, if your client is going to sign the final documents they will need their own certificate. The digital certificates are assigned on an individual basis and not on the company level. So, each individual will need their own certificate.
(posted on 05/27/2004)
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Question: What is an Industrial Fee?
Answer: The Industrial Funding Fee is a fee paid quarterly on vendor sales. This fee is used to support the contract administration and is .75% of your quarterly sales.
(posted on 08/01/2005)
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Question: When will eOffer be available for schedule 71? If we have a current contract how do we get our contract on eOffer?
Answer: We are hoping to have all schedules up and running on eOffer by the end of FY06. If you already have a contract you are able to use eMod to do modification to your contract. To used eMod you need a digital certificate. Go back to the eOffer homepage and you may apply a no cost certificate.
(posted on 06/30/2005)
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Question: where can I download the Authorization Agreement and ID forms so that I can submitt tham and finalize my certificate
Answer: When you fill out the online application you will be prompted to download the form that needs to be notarized and submitted. Once you have submitted this form, you will receive an envelope in the mail with your activation code to download your certificate.
(posted on 05/18/2005)
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