Census Bureau

Direct Data Entry using Touchtone and Voice Recognition Technology for the M3 Survey

Martin Appel, Robert Tortora, Richard Sigman

RR92/01, 1/16/92

ABSTRACT

The use of the telephone and speech technology to allow respondents to directly enter survey or census data is one of the new technologies that the Census Bureau is studying in its search for less intrusive and more "friendly" methods of data collection. This paper describes the rationale for, and the assessment and operational process of, adding the telephone as a data collection device for the Manufacturers' Shipments, Inventories, and Sales (M3) Survey.