AES Broadcast  10/01/08          Broadcast  #  2008050

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Attention AESDirect Filers Receiving Message "Invalid Account" 
   
For these AESDirect Users ONLY, The Automated Export System (AES) Downtime 
Policy is in Effect
   
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**  This message is intended for AESDirect program users only **
       

The AESDirect Program is experiencing a validation issue when some 
users log into the system using their legacy (current) user accounts. 
As a result, these filers are receiving an error message stating 
"Invalid User" or "Invalid Password." 

The AESDirect contractor is aware of the issue and is working to 
resolve the matter.  We apologize for the disruption this has caused.
         
During this time period, AESDirect program filers EXPERIENCING THIS ISSUE ONLY
may submit shipments under the AES Downtime Policy.  State Department 
licensable shipments can not be exported under the downtime policy and 
must be held until an AES ITN is received.  You will be notified when the 
issue is resolved and all AESDirect program transactions for shipments 
that moved under the AES Downtime Policy must be filed along with any 
new AES transactions.
         
If you utilize the AES Downtime Policy for export, please contact the 
port where you will export from.  In lieu of the AES Proof of Filing 
citation, please use the AES Downtime citation which consists of the 
phrase AESDOWN, your individual company's Filer ID, followed by the 
date. 

For example:  AESDOWN 123456789 10/01/08

For all users who were able to login successfully but were experiencing 
delays in accessing screens in AESDirect, that issue has been resolved.

For further information or questions, contact the U.S. Census Bureau's 
AES Branch at 1-800-549-0595, menu option 1 or at askaes@census.gov.