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Chemical Program > Knowing Your Customer/Suspicious Orders Reporting

Knowing Your Customer/
Suspicious Orders Reporting


Question: What constitutes a Suspicious Order and how can Suspicious Orders be easily recognized?

Answer: The DEA has frequently been asked for guidance on what constitutes a suspicious order. The Suspicious Orders Task Force (SOTF) met in 1997 to make recommendations to industry on recognizing suspicious orders. The following guidelines, contained in the Chemical Handlers Manual, are intended to assist chemical manufacturers, distributors, wholesalers and retailers to be alert to suspicious orders involving listed chemicals. Consistent application of these guidelines will help industry assist DEA in preventing the diversion of legitimate chemical products to illegal drug manufacturing and use. The guidelines are intended to apply to all aspects of commercial chemical manufacturing and distribution. It is important that the guidelines are applied to the totality of any particular circumstances. No individual indicator listed below is independently a suggestion that a given order is suspicious and/or reportable to DEA. Questions concerning potentially suspicious orders should be directed to the local DEA office.

Suspicious Orders Criteria for Retailers, Distributors, and Wholesalers

"Know Your Customer Policy" Explained

Suspicious Order Reporting System for Use in Automated Tracking Systems


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