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International Students

Contact Information

    I-901 Fee Questions and Payment Issues: Visit the I-901 section of the SEVP website, then send an email to or call the I-901 Fee Hotline at (212) 620-3418.

    I-515A Issues: Visit the I-515A Tool Kit on the SEVP website for quick tips, or send an email to to inquire about previous documents.

    Student Questions: Contact the P/DSO listed on the I-20.

    Exchange Visitor Questions: Contact the RO/ARO listed on the DS-2019.

    SEVIS System Technical Help: Call the SEVIS Help Desk at (800) 892-4829 between 8 AM and 8 PM, EST or email

    PDSO/DSO or RO/ARO with Technical Issues requiring immediate attention: Email

    School Certification Questions: Email or call (202) 305-2346

    General SEVP Questions: Email

    Comments, Suggestions, or Questions about the SEVP website: The Student and Exchange Visitor Program (SEVP) is pleased to announce a new electronic mailbox, SEVP-Web-Suggestions. This mailbox has been set up for your comments, suggestions, or questions regarding the SEVP section of the website. The mailbox is located at We look forward to hearing from you.

    As always, if you have questions about the Program or SEVIS, please contact us at

The Student and Exchange Visitor Program (SEVP) is now located at the Chester Arthur Building (CAB). The SEVP mailing address is:

    425 I Street N.W.
    Room 6034
    Washington, D.C. 20536

The Chester Arthur Building is a government facility that is not open to the general public. If you require assistance, please first contact your school or program official. If SEVP assistance is necessary, contact SEVP at the above numbers and email addresses.

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