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Table C-11. Trending: Average Distribution of Work Area/Unit a Patient Safety Grade by Respondent Interaction With Patients

Work Area/Unit
Patient Safety Grade
Respondent Interaction with Patients
With
direct interaction
Without
direct interaction
97 Hospitals both years 92 Hospitals both years
13,063 Most Recent
Respondents
3,179 Most Recent
Respondents
12,254 Previous
Respondents
2,933 Previous
Respondents
A. Excellent
Most Recent 24% 27%
Previous 21% 23%
Change 3% 4%
B. Very Good
Most Recent 50% 50%
Previous 46% 48%
Change 4% 2%
C. Acceptable
Most Recent 21% 21%
Previous 24% 22%
Change -3% -1%
D. Poor
Most Recent 4% 2%
Previous 7% 5%
Change -3% -3%
E. Failing
Most Recent 1% 1%
Previous 2% 1%
Change -1% 0%

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