Using AHRQ Quality Indicators for Hospital-level Reporting and Payment

Slide Presentation by Debra Ness

On October 27, 2004, Debra Ness made a presentation in a Web Conference entitled Using AHRQ Quality Indicators for Hospital-level Reporting and Payment.

This is the text version of her slide presentation. Select to access the PowerPoint® slides (430 KB).

Reasons for Consumer Demand

Debra Ness
President
National Partnership For Women and Families

Slide 1

Reasons for Consumer Demand

• Patient centered healthcare requires:
  • Information to make informed decisions.
  • Information to ask informed questions.
• Consumer-directed health plans require more consumer information.

Slide 2

Ongoing Public Reporting Activities

• Niagara Coalition.
• Leapfrog Group.
• Bridges to Excellence.
• Massachusetts Health Quality Partners.
• Wisconsin Health Care Collaborative.
• Care Focused Purchasing.
• Human Resource Policy Associates.
• State Initiatives in CA (Healthscope), TX, IL, MD, FL, etc.

Slide 3

Challenges Facing Consumers:

• Many dimensions of quality.
• Many different ways the information is displayed.
• Many different ways that similar information is measured.

Slide 4

Helping Consumers Compare Quality

• Standardized, validated measures.
• Standardized, consumer friendly data displays.
• Comprehensive measurement of all dimensions of care.

Slide 5

Using Public Reporting to Improve Quality

• Report must be widely disseminated.
• Date display must be clear.
• Consumers play a key role.

Slide 6

Three Drivers of Healthcare System Improvement

• Purchasers/Payers through contracts they negotiate.
• Consumers through information guiding informed choice.
• Providers wanting to improve quality.

Current as of March 2005

Internet Citation:

Reasons for Consumer Demand. Text version of a slide presentation at a Web conference. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/ulp/buyright/nesstxt.htm

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