The Agency for Healthcare Research and Quality's User Liaison Program (ULP) coordinates and hosts workshops and teleconferences for State and local health officials. These workshops are designed to provide policymakers and other officials at the State and local levels with timely information on emerging and critical health care topics.
Audiotapes from most ULP workshops are available. Tape sets of full workshops may be purchased for $25 per set; tape sets from audio teleconferences are $10 a set; and tapes of workshops held before December 1999 are free. Provide a credit card or purchase order number to cover costs. There is no additional charge for postage. You also may send a check if ordering by mail. Please be sure to provide the workshop title and the AV number when ordering.
Order through the AHRQ Publications Clearinghouse. Call toll-free 800-358-9295, or for callers outside the United States only, (703) 437-2078. Or write to:
AHRQ Publications Clearinghouse
Attn: (ULP Audiotapes, AV number)
P.O. Box 8547
Silver Spring, MD 20907.
Electronic requests may be made to: AHRQPubs@ahrq.hhs.gov.
For additional information about AHRQ's User Liaison Program, call (301) 427-1350.
The tapes are listed in reverse chronological order (most recent first) according to workshop date:
Evidence-Based Disability and Disease Prevention for Elders: Translating Research into Community-Based Programs
December 6-7, 2004, Chicago, Illinois
Order: AHRQ 05-0009-CD for CDs or AHRQ 05-0009-AU for audiotapes. Cost: $25 per set
This workshop is designed for teams of State and community leaders who are responsible for disability and disease prevention programs. It provides tools to assist them in developing or refining evidence-based interventions to help reduce the risk of disease, disability, and injury among the aging population in their communities. The workshop is co-sponsored by the Administration on Aging, the Centers for Disease Control and Prevention, the National Institute on Aging, and the Centers for Medicare and Medicaid Services.
Surge Capacity and Health Systems Preparedness for Bioterrorism or other Large-Scale Public Health Emergencies
Series of Web Conferences, March 2, July 13, October 26, 2004
Order: See individual order numbers below for each Event. Cost: $10 for each audiotape
In 2004, AHRQ held a series of Web conferences on topics related to surge capacity and health systems preparedness. Surge capacity is a health care system's ability to expand quickly beyond normal services to meet an increased demand for medical care in the event of bioterrorism or other large-scale public health emergencies. The series was designed to provide State, local, and health system decisionmakers with the latest information on research findings, promising practices, and other important information related to surge capacity. Each audiotape workshop is 90 minutes long.
Making Quality Count: Tools, Strategies and Resources
Set of 2 Web Conferences, February 10 and 18, 2004
Order: AHRQ04-0014-AU Cost: $10 per set
This audio conference series showcases AHRQ tools that can be used to measure and improve the quality of health care services. In the context of the recent reports on health care quality and disparities, these tools can help State and local policymakers, purchasers and providers improve the quality of care for the groups of individuals they serve. Event #1 discusses the National Healthcare Quality Report and National Healthcare Disparities Report as well as AHRQ tools to improve quality. Event #2 provides case studies of four different organizations—hospital association, business group, state health agency, and private sector insurer—and how they used AHRQ's Quality Indicators or CAHPS® to improve the quality of health care delivered.
Bioterrorism and Health Systems Preparedness
Series of Web Conferences, March 3, April 15, June 17, October 21, December 16, 2003
Order: See individual order numbers below for each Event. Cost: $10 for each audiotape
AHRQ's User Liaison Program and Center for Primary Care, Prevention, and Clinical Partnerships held a series of Web Conferences on topics related to bioterrorism and health systems preparedness. These conferences discuss the latest health services research findings, promising practices, and other important information for State and local health officials and health system decisionmakers. Each audiotape workshop is 90 minutes long.
Bioterrorism and Health Systems Preparedness: Tools for Planning and Preparedness
November 19-20, 2003, San Diego, California
December 11-12, 2003, Atlanta, Georgia
Order: AHRQ04-0012-AU Cost $25 per set
Two 2-day workshops on Bioterrorism Tools, conducted for the Health Resources and Services Administration's Bioterrorism Hospital Preparedness Program, are combined into one set of audiotapes. The workshops provide demonstrations of AHRQ bioterrorism models/tools.
Building Rational Cost-effective State Prescription Drug Programs
October 27-29, 2003, Tampa, Florida
Order: AHRQ04-0011-AU Cost: $25 per set
This 3-day workshop for senior State officials discusses issues related to prescription drug benefit programs. The workshop showcases an array of recent research findings, tools and promising practices for managing drug programs. States participate in teams of three to tailor an overall State strategy to meet the needs of various beneficiary populations and utilize finite resources most efficiently.
Monitoring the Health Care Safety Net
Set of 3 Web Conferences, September 23-25, 2003
Order: AHRQ03-AV12A Cost: $10 per set
These three 90-minute audio workshops, conducted in collaboration with the Health Resources and Services Administration, were designed to inform State and community health officials about the AHRQ Safety Net Data Books and Took Kit and to provide guidance on using these new instruments to assess the performance and needs of their local safety nets.
Addressing Health Care Disparities
September 15-17, 2003, New Orleans, Louisiana
Order: AHRQ03-AV11 Cost: $25 per set
The workshop covers the overview of the National Healthcare Disparities Report, State strategies, health plan and purchaser initiatives, quality improvement efforts, the use of Medicaid and other public programs, the use of data, and building support and raising awareness to reduce healthcare disparities. This highly interactive workshop involves teams from various States, composed of legislators and senior State health officials.
Toward Improved Patient Safety: The Sharing of Issues, Successes and Challenges Across the States
June 2-4, 2003, Seattle, Washington
Order: AHRQ 03-AV09 Cost $25 per set
This workshop for State patient safety teams includes information on the latest patient safety interventions and standards; issues related to reporting of medical errors; recent findings from AHRQ-supported and other patient safety research; and the strategies, experiences and lessons learned from State patient safety organizations in their efforts to promote their agendas. States were invited as teams of three, composed of those public and private sector individuals necessary to promote a patient safety agenda when they returned to their States.
Using Evidence to Guide Health Policy Decisions in Times of Fiscal Constraint
May 14-16, 2003, San Francisco, California
Order: AHRQ 03-AV08 Cost $25 per set
This workshop for State and local policymakers provides tools for understanding and addressing questions related to the safety, efficacy, effectiveness and cost of health care technologies, including drugs, devices, biologics and procedures. It shares reliable public and private sources of evidence, including AHRQ evidence reports and technology assessments, the National Guideline Clearinghouse™, the U.S. Preventive Services Task Force, and findings from AHRQ's Evidence-Based Practice Centers. The workshop engages participants to solve "decision scenarios" based on realistic policy problems faced by Medicaid programs, public employee benefit managers, regulators budget officers and legislators.
Health Workforce Shortages: Quality Concerns and Policy Options
Set of 2 Web Conferences, April 23 and 30, 2003
Order: AHRQ 03-AV07A Cost: $10 per set
This series of two 90-minute audioconferences discusses paraprofessionals in long-term care settings and nurse workforce supply and demand trends; factors contributing to current shortages; the relationship between staffing levels, worker satisfaction, quality of care and patient safety; and state strategies to deal with these issues.
Introduction to State Health Policy: A Seminar for New Legislators
March 20-23 2003, Chicago, Illinois
Order: AHRQ 03-AV05 Cost $25 per set. Please specify audiotapes or CD-ROMs.
This 3-day workshop provides new legislators handling health care issues with an overview of the health care system, concentrating on the issues that will come before them as committee members. Workshop sessions include discussion on the uninsured; the long term care delivery system; health care workforce issues; public health initiatives; Medicaid; health insurance regulation; health care market regulation; medical errors; bioterrorism; and the rising cost of prescription drugs. This workshop was cosponsored by the National Conference of State Legislatures.
Managing Care for Adults with Chronic Conditions
December 11-13, 2002, Philadelphia, Pennsylvania
Order: AHRQ 03-AV03 Cost $25 per set
This workshop shares with State and local policymakers emerging research and promising strategies to provide coordinated care for individuals with chronic illnesses. Workshop sessions cover characteristics of this population, prevention initiatives, tools for individual self management, provider tools to improve care management, and promising programs in the area of changing health care delivery systems to best manage and coordinate the care of this population. This workshop is co-sponsored with the Centers for Medicare and Medicaid Services (CMS).
America's Hospitals: In Danger or Bouncing Back?
Set of 3 Web Conferences, November 19, 20, and 21, 2002
Order: AHRQ 03-AV02A Cost: $10 per set
This series of audioconferences discusses how market dynamics, overcrowding and uncompensated care are changing our nation's hospitals.
Causes of and Potential Solutions to the High Cost of Health Care
Set of 3 Web Conferences, October 10, 11 and 15, 2002
Order: AHRQ 03-AV01A Cost: $10 per set
This series of audioconferences discusses the reasons for the recent increase in health care costs as well as highlights research and promising practices in the areas of chronic care management and pharmacy benefits.
Can You Minimize Health Care Costs by Improving Patient Safety?
Set of 3 Web Conferences, September 20, 30 and October 1, 2002
Order: AHRQ 02-AV11A Cost: $10 per set
This series of audioconferences explores the business case for patient safety and helps States overcome barriers and launch practical solutions.
Designing Systems of Care that Work for Children with Special Health Care Needs
September 23-25, 2002, Los Angeles, CA
Order: AHRQ 02-AV10 Cost: $25 per set
This workshop helps State and local policymakers design and maintain high quality systems of care for children with special health care needs and their families. Workshop sessions address: resources for system-wide performance monitoring of how care is being delivered; various approaches to identifying children with special health care needs within delivery settings; approaches to involving families in their children's care; how to design and implement systems of coordinated care through the use of a medical home model; how to integrate mental health services into a care delivery system; and how to risk adjust payments for this population.
Rural Health Care: Readiness to Function Effectively in Times of Fiscal Constraint
June 3-5, 2002, Denver, Colorado
Order: AHRQ02-AV09. Cost $25 per set
This workshop discusses the current state of the rural health infrastructure and ways to support rural health care needs. Topics include: building the rural health workforce; improving health care quality and patient safety in rural areas; rural hospital viability and financial performance; the national response to bioterrorism and implications for rural areas; and creating effective emergency medical services systems in rural areas.
State Long-term Care Programs: Balancing Cost, Quality and Access
May 6-8, 2002, Indianapolis, Indiana
Order: AHRQ02-AV08. Cost $25 per set
This workshop for senior State executive branch officials assists them in developing policies and programs that provide choices for Medicaid beneficiaries who need long-term care services. It translates research findings and experiences across populations and encourages participants to apply lessons learned about a specific group of consumers to other groups. The workshop was co-sponsored by the National Governor's Association.
Bioterrorism and Health System Preparedness: Emerging Tools, Methods, and Strategies
Set of 3 Web-Assisted Teleconference, April 29-May 1, 2002
Order: AHRQ02-AV07A. Cost $10 per set
Three Web Conferences for State and local health policymakers focus on issues related to bioterrorism and health system preparedness. These audioconferences were co-sponsored by the Centers for Disease Control and Prevention (CDC).
Individual Health Insurance: Are You Ready for Change?
Web Conference, April 24, 2002
Order: AHRQ02-AV06A. Cost $10 per set
This one-day Web Conference for State and local policymakers discusses recent research findings about the individual health insurance market and State regulatory options in the post-HIPAA era.
Addressing the Needs of the Uninsured in a Challenging Economic Environment
Set of 3 Web Conferences, March 12-14, 2002
Order: AHRQ02-AV05A. Cost $10 per set
These three Web Conferences for State and local health policymakers focus on issues related the uninsured. The workshops were co-sponsored by the Council of State Governments.
Improving Early Childhood Development: Promising Strategies for States and the Health Care System
January 30-February 1, 2002, Jacksonville, Florida
Order: AHRQ02-AV04. Cost $25 per set
This workshop for State and local policymakers helps identify evidence-based early childhood development services that may be effective in health care delivery systems, particularly for low-income children. Workshop sessions include evidence on the short- and long-term cost effectiveness of early childhood development services, and promising strategies to integrate early childhood development services within the health care system.
Trends in Health Care Delivery Systems: Managed Care and Other Alternatives
December 3-5, 2001, Memphis, Tennessee
Order: AHRQ02-AV03. Cost $25 per set
This workshop for State and local policymakers will examine, in a systematic, evidence-based fashion, the key developments and trends affecting the nature and performance of today's and tomorrow's health care delivery systems. Workshop sessions will focus on research assessing both the impact of, and regulatory effort around, managed care. Other sessions will look at purchaser efforts to contract directly with providers, trends in the Medicaid managed care marketplace, approaches to care for the chronically ill, trends in rural health delivery and the role of safety net providers in emerging delivery systems.
Appropriate Drug Use and Prescription Drug Insurance Programs: Adding Value by Improving Quality
November 5-7, 2001, Denver, Colorado
Order: AHRQ02-AV02. Cost: $25 per set
This workshop for State and local policymakers provides tools/strategies to encourage the appropriate use of prescription drugs. The workshop highlights research evaluating State Medicaid drug utilization review programs, as well as findings relating to use of prior authorization, formularies, disease management and pharmacy benefits managers. There also are sessions on using technology to promote appropriate use, and the importance of program evaluation in determining if a program has been successful. This workshop was co-sponsored by U.S. Pharmacopeia and CMS.
Putting Measurement to Work: What States Can Do To Improve the Quality of Health Care Delivered to Adults
October 17-19, 2001, Philadelphia, Pennsylvania
Order: AHRQ02-AV01. Cost: $25 per set
This workshop for senior State and local health policymakers focuses on quality improvement with respect to health care services paid for by State dollars. Workshop sessions look at using performance measures to improve the quality of care delivery, and discuss special considerations for quality improvement in long-term care settings and across payer types. The workshop was co-sponsored by CMS.
The Next Revolution: The Role of Informatics in Improving Health Care
Set of 3 Web Conferences, July 25, 26, and August 1, 2001
Order: AHRQ01-AV11A. Cost: $10 per set
Three 90-minute Web-assisted teleconferences explore how information technology is changing health care delivery.
Building a High Quality Long-term Care Paraprofessional Workforce
Set of 2 Web Conferences, July 17 & 19, 2001
Order: AHRQ01-AV05A.
Cost: $10 per set
Two 90-minute audio teleconferences which examine issues related to the current paraprofessional workforce shortage, including the policy context for States as well as strategies for addressing the problems associated with the shortage. This series is a followup to the February 2001 workshop.
Beyond Olmstead: Making Community Based Services Work for All Persons with Disabilities
July 11-13, 2001, Chicago, Illinois
Order: AHRQ01-AV10. Cost: $25 per set
Provides State and local policymakers with tools to improve their ability to work collaboratively with consumers, providers, advocates and others on a number of disability-related issues. These issues include accurately assessing consumer needs and planning for successful transitions from institutions, or alternatively, increasing the types and level of support for persons already living in the community.
Beyond State Reporting: Brushing Up on Issues Related to Medical Errors and Patient Safety
June 6-8, 2001, Nashville, TN
Order: AHRQ01-AV09. Cost: $25 per set
This workshop informed State policymakers about the extent to which medical errors impact the health care delivery system and shared with States strategies/tools that are being used to improve patient safety. The workshop was developed to bring together multi-disciplinary teams of senior health policy leaders from within State government, private providers, private purchasers, health plans, and consumers.
Health Care Costs: Why are They Increasing? What Can We Do?
May 21-23, 2001, Los Angeles, California
Order: AHRQ01-AV08. Cost: $25 per set
This workshop looked at the underlying reasons for the latest increases in health care costs and current and emerging strategies and tools to maximize limited resources. The workshop explored the latest research and promising programs in the areas of disease management, high cost case management and technology assessment.
Strengthening the Health Care Safety Net
Set of 3 Web Conferences, May 30, 31, June 1, 2001
Order: AHRQ01-AV01A. Cost: $10 per set
Three 90-minute audio teleconferences which examine the health care safety net and discusses policy options for assuring access to health care services for those without adequate insurance or other financial means. This series is a followup to the October 2000 workshop.
Strategies for Reducing Health Disparities
April 4-6, 2001, Tucson, Arizona
Order: AHRQ01-AV07. Cost: $25 per set
Provides State and local policymakers with the framework and tools necessary to improve health care delivery systems' ability to serve a multi-cultural society. Among other topics, discusses the roots of observed health disparities, strategies to overcome barriers to access that affect significant numbers of racial and ethnic minorities, and strategies to increase minority representation among clinical providers.
Building Effective Programs: Coping with the Patchwork Quilt of Women's Health Issues
March 12-14, 2001, Atlanta, Georgia
Order: AHRQ01-AV06. Cost: $25 per set
This workshop discussed issues and strategies to promote more effective programs and policies addressing women's health. Among other topics, the workshop included sessions on the latest health services research addressing specific women's health issues, alternative measures for assessing individual States' and localities' performance with respect to women's health, and promising policy and programmatic initiatives designed to better address women's health needs.
Building a High Quality Long-term Care Paraprofessional Workforce
February 7-9, 2001, Dallas, Texas
Order: AHRQ01-AV05.
Cost: $25 per set
Provides senior State and local health policymakers with an overview of the major issues underlying the shortage of paraprofessional workers in long-term care settings and potential strategies to address the problem. Topics include supply and demand of paraprofessional workers, working conditions and job design, management of the work environment, and wage and benefits.
How to Improve the Quality of Care Delivered to Children Served by State Agencies
January 24-26, 2001, New Orleans, Louisiana
Order: AHRQ01-AV04.
Cost: $25 per set
Provides senior State and local policymakers with the skills needed to use performance measurement and quality improvement to make decisions about the best use of limited children's health resources.
Expanding Long-term Care Choices for the Elderly
Set of 3 Web Conferences, January 9, 11, and 18, 2001
Order: AHRQ01-AV03A.
Cost: $10 per set
Three 90-minute audio teleconferences designed to present research and best practices. This series is a followup to the September 2000 workshop.
Realizing the Promise of Value-based Purchasing
December 11-13, 2000, San Antonio, Texas
Order: AHRQ01-AV02. Cost: $25 per set
Provides senior State health policymakers with the tools necessary to design, implement, support, and evaluate purchasing strategies that maximize the value received for health care expenditures made under a number of different State-sponsored programs. Allows State teams the opportunity to assess their own experiences and current environment and begin to develop a plan for furthering their specific goals with respect to value-based purchasing strategies.
Strengthening the Health Care Safety Net
October 25-27, 2000, Milwaukee, Wisconsin
Order: AHRQ01-AV01. Cost: $25 per set
Examines the health care safety net and discusses policy options for assuring access to health care services for those without adequate insurance or other financial means. Speakers include representatives from the Health Resources and Services Administration's Office of the Administrator and the Bureau of Primary Health Care.
Expanding Long-term Care Choices for the Elderly
September 11-13, 2000, San Diego, California
Order: AHRQ00-AV17. Cost: $25 per set
Offers State and local health officials a closer look at the dynamics of today's Long-term care systems at the State level; presents results from strategies undertaken by States to continue to shift funds from institutional to residential and in-home services in order to offer expanded choices to elderly people with functional impairments and chronic health conditions; and examines initiatives to expand service options.
Addressing the Problems of Depression: Implications for State and Local Health Care Programs
July 10-12, 2000, Washington, D.C.
Order: AHRQ00-AV16. Cost: $25 per set
Helps State and local health care policymakers understand the impact of depression, utilize an evidence-based framework for considering strategies to improve diagnosis and treatment of the condition, assess the latest health services research to identify promising approaches to meet patient needs, and study successful approaches implemented in various States. This ULP workshop was conducted in partnership with SAMHSA and HCFA.
Addressing Critical Concerns of Health Care Systems Serving American Indians/Alaska Natives
June 12-14, 2000, Albuquerque, New Mexico
Order: AHRQ00-AV15. Cost: $25 per set
Describes current research and best-practices for enhancing health care delivery systems serving American Indians/Alaska Natives in both rural and urban areas, and helps determine the future needs for health systems research and program development in American Indian/Alaska Native communities. Issues addressed include workforce development, system infrastructure, providing for long-term care, and finding funding and other resources.
Improving Health Through The Expanded Use of Clinical Preventive Services: Issues and Strategies
June 7-9, 2000, Snowbird, Utah
Order: AHRQ00-AV14. Cost: $25 per set
Presents a systems approach to considering the challenges and opportunities for increasing the provision of effective preventive care, and examines the potential State and local government roles and strategies for achieving this goal. Addresses the contributions that clinical preventive services can make in addressing many of our Nation's most important and costly health problems and the synergy that can be created between community-based and provider-patient based clinical prevention efforts.
How Safe Is Our Health Care System? What Can States Do To Improve Patient Safety and Reduce Medical Errors
Set of Three Audio Teleconferences
May 18, May 24, and June 5, 2000, Rockville, Maryland
Order: AHRQ00-AV11A. Cost: $10 per set
Three 90-minute audio teleconferences designed to enable State and local health care officials to learn more about the prevalence of medical errors, their cause, how the airline industry addresses similar problems, the current Federal Government approach, and what States are doing and might do to help improve patient safety. This is a followup to the March 2000 workshop on Medical Errors.
Using Evidence: Technology Assessment, Disease Management, and Coverage Decisions
May 8-10, 2000, Omaha, Nebraska
Order: AHRQ00-AV13. Cost: $25 per set
Provides a broad overview of the ways evidence and research findings can be used in health care decisionmaking and also instructive information on the fundamentals of technology assessment, standards of evidence which should be used for making policy decisions, and the public and private sector informational resources available to State and local health policymakers. Topics include defining medical necessity, the health insurance coverage decisionmaking process, and the development and implementation of disease management programs.
Managed Care, Medicine, and Public Health: Building Collaborations that Work
April 12-14, 2000, Jacksonville, Florida
Order: AHRQ00-AV12. Cost: $25 per set
Provides State and local health care policymakers with an opportunity to examine the benefits that collaboration among public health, medicine, and managed care offers; barriers to establishing and maintaining collaborations; the means for measuring improvements in health as a result of collaboration; and ideas for crafting policies that foster improvement.
Prescription Drug Coverage: Rising Expenditures, Appropriate Use, and Program Strategies
Set of Three Audio Teleconferences
March 28, April 6, and April 18, 2000, Rockville, Maryland
Order: AHRQ00-AV08A. Cost: $10 per set
Three 90-minute audio teleconferences designed to present research and best practices related to (1) factors that are driving the increase in pharmacy expenditures, (2) what States can do to assure clinical quality and promote the appropriate use of pharmaceuticals, and (3) provide examples of State strategies to manage prescription drug benefits or provide drug coverage to low-income populations. This series is a followup to the January 2000 workshop on Prescription Drug Coverage.
How Safe Is Our Health Care System? What States Can Do To Improve Patient Safety and Reduce Medical Errors
March 20-22, 2000, Boston, MA
Order: AHRQ-00AV11. Cost: $25 per set.
Designed to help State health care policymakers understand the causes of medical errors, what research tells us about the strategies used to prevent them, and what actions other States are taking to reduce their occurrence.
Rural Health Care: Challenges and Opportunities for States and Communities
March 6-8, 2000, San Francisco, California
Order: AHRQ00-AV10. Cost: $25 per set
Provides State and local health care policymakers with a broad overview of current challenges and opportunities for improving health care services in rural areas. Topics include issues related to access, availability of health professionals, financing and delivery of emergency services, and long-term care services.
Reducing Violence: Issues, Options, and Opportunities for State Governments
February 7-9, 2000, Albuquerque, NM
Order: AHRQ 00-AV09. Cost: $25 per set.
Designed to help State officials, particularly health officials, promote and support collaborative strategies to address violence and associated problems.
Prescription Drug Coverage: What Can We Afford? How Do We Decide?
January 10-12, 2000, Atlanta, GA
Order: AHRQ 00-AV08. Cost: $25 per set
Teleconference Series: Order AHRQ 00-AV08A. Cost: $10 per set.
Covers rising pharmaceutical costs; research on drug safety, quality of care, and appropriate pharmaceutical use; and strategies being used by States to make decisions about drug formularies, pharmacy benefits, and disease management programs.
Designing Health Care Systems that Work for People with Chronic Illnesses and Disabilities
December 1-3, 1999, Houston, TX
Order: AHRQ 00-AV07. Cost: $25 per set.
Focuses on State initiatives to improve the delivery of health and long-term care services to people with chronic illnesses and disabilities.
Children with Special Health Care Needs: Developing Integrated Systems of Care
November 3-5, 1999,
Independence, OH
Order: AHRQ 00-AV06. Free.
Describes the design, financing, and administration of health care programs for children, particularly those with special needs. Also covers complementary quality assurance programs.
Health Care Workforce and the States: Issues, Options, and Consequences
October 18-20, 1999, Philadelphia, PA
Order: AHRQ 00-AV05. Free.
Provides an overview of issues that shape the health care workforce and the role of States in dealing with the issues.
Managed Care, Medicine, and Public Health: Building Collaborations that Work
September 13-15, 1999, Portland,
OR
Order: AHRQ 99-AV13. Free.
Discusses how State and local policymakers can foster collaboration between three groups of influential health system stakeholders: managed care, medicine, and public health.
Improving the Outcomes of State Health and Human Service Initiatives: Integrating Substance Abuse and Mental
Health Strategies
July 19-21, 1999, Albuquerque, NM
Order: AHRQ 00-AV04. Free.
Provides information on the nature of the mental health and substance abuse problems within the populations served by health and human services' programs; discusses the financing and delivery of mental health and substance abuse (MH/SA) services, and examines the cutting-edge efforts of States to enhance outcomes by incorporating effective MH/SA strategies in broader public program initiatives.
Using Evidence: Making Disease Management and Health Benefit Coverage Decisions
July 12-14, 1999, Nashville, TN
Order: AHRQ 00-AV03. Free.
Provides information to build the capacity of State and local governments to implement disease-management protocols and make evidence-based decisions.
Providing Care to Diverse Populations: State Strategies for Promoting Cultural Competency in Health Systems
June 9-11, 1999, Charleston, SC
Order: AHRQ 00-AV02. Free.
Focuses on promoting cultural competency within State and local health care delivery systems and personnel to enhance health care services and access to services for diverse populations.
SCHIP: What's Happening? What's Next?
May 26-28, 1999, Portland, ME
Order: AHRQ 99-AV10. Free.
Reviews current research findings and offers case studies on implementation and evaluation of State Children's Health Insurance Program (SCHIP) initiatives. Particularly useful for State officials who have oversight responsibility for SCHIP programs.
New Directions in Long-term Care
April 14-16, 1999, Kansas City, KS
Order: AHRQ 99-AV08. Free.
Covers current State initiatives in long-term care and managed care, research related to long-term care policy and program priorities, and national assisted-living trends and models.
The Uninsured and the Safety Net: Trends and Challenges
March 10-12, 1999, Los Angeles, CA
Order: AHRQ 99-AV07. Free.
Describes the uninsured population, examines the latest research findings on the uninsured, discusses factors that affect survival of safety net providers, examines innovative managed care programs for the medically indigent, discusses State strategies for expanding coverage to uninsured workers, and reviews key elements of proposed Federal tax reforms.
Purchasing Health Care for Maximum Value
December 14-16, 1998, Asheville, NC
Order: AHRQ 99-AV04. Free.
Describes the elements of a value-based purchasing system and the tools needed to create such a system; presents case studies of multi-State agency and public-private collaboration.
Current as of July 2005
Internet Citation:
User Liaison Program Workshop Audiotapes: Ordering Information. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/ulp/ulptapes.htm
Return to State & Local Policymakers
News & Information
AHRQ Home Page
Department of Health and Human Services