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Slide Presentation from the AHRQ 2007 Annual Conference

Provider and Member Strategies: Quality Management

Office-based education to targeted provider office staff located in targeted low income Zip codes (2004).
Provider & member newsletters addressing disparities and diabetes care (2005, 2006).
Physician-focused discussion on improving diabetes care (2005, 2006).
Interactive voice recognition telephonic outreach to diabetic members with an added focus on potential needs of the minority population (2006).
Letters on physician letterhead reminding patients regarding needed testing (2006).
Targeted asthma education for offices with identified disparities (Spring, 2006).
"Shoot For Your Good Health" asthma basketball camp for kids with asthma, ages 8 to 14 (2005, 2006).
Creation of Expert Advisory Panel (2007).