Slide Presentation from the AHRQ 2007 Annual Conference

Improving ED Safety

• Challenge:
  • How to get patients seen by ED physicians sooner in overcrowded, busy EDs across Banner Health
• Idea:
  • Apply "science of throughput" to change patient flow and reduce delays
  • Start with D2D "straw model"
  • Implement in diverse EDs

Notes:

Once we recognized the impact on patient safety, our challenge was clear-get patients to docs sooner
Our IDEA was to use "science" of throughput (based on what we were learning from ASU), start with a model developed at one of our facilities, and see if we could implement this in diverse ED settings.