Is Our Pharmacy Meeting Patients' Needs? (continued)
Appendix 4: Samples Tables and Analyses for Pharmacy Staff Survey
Here are sample tables and analyses for comparison of the data for items 1, 2a, and 2b in the Pharmacy Staff Survey. These examples are based on a hypothetical sample of 50 pharmacy staff members.
Table 6: Sample Table of Variable Frequencies and Percentages for Section A: Print Materials, Items 1-2b
Variable | n | % |
Print Materials Used to Advertise Services in Different Parts of the Hospital or Clinic |
This is something our pharmacy is not doing. | 10 | 20% |
Our pharmacy is doing this but could make some improvements. | 5 | 10% |
Our pharmacy is doing this well. | 30 | 60% |
N/A | 3 | 6% |
Missing* | 2 | 4% |
Prescription Bottle Labels are Written in Simple and
Clear Language |
This is something our pharmacy is not doing. | 8 | 16% |
Our pharmacy is doing this but could make some improvements. | 10 | 20% |
Our pharmacy is doing this well. | 23 | 46% |
N/A | 3 | 6% |
Missing* | 6 | 12% |
Prescription Warning Labels are Written in Simple and
Clear Language |
This is something our pharmacy is not doing. | 38 | 76% |
Our pharmacy is doing this but could make some improvements. | 3 | 6% |
Our pharmacy is doing this well. | 8 | 16% |
N/A | 1 | 2% |
*Missing values are reported.
The presentation of findings may be further simplified by reporting only percentages
for each item, as shown in Table 7.
Table 7: Sample Table of Variable Percentages for Section A:
Print Materials, Items 1-2b
Variable | This is something our pharmacy
is not doing (%) | Our pharmacy is doing this but could make some improvements (%) | Our pharmacy is doing this well (%) | N/A (%) | Missing (%) |
Print Materials Used to
Advertise Services in
Different Parts of the
Hospital or Clinic | 20 | 10 | 60 | 6 | 4 |
Prescription Bottle
Labels are Written
in Simple and Clear
Language | 16 | 20 | 46 | 6 | 12 |
Prescription Warning
Labels are Written in
Simple and Clear
Language | 76 | 6 | 16 | 2 | |
Once the information is in table form, it is
easy to see if the pharmacy staff feels that
certain areas are particularly strong or
weak. For example, a weakness that
stands out in this sample table is that the
pharmacy staff does not feel that
prescription warning labels are written in
simple and clear language. Seventy-six
percent of staff members feel that this is
something that their pharmacy is not
doing. However, more than half of the
pharmacy staff surveyed (60 percent) felt
that the use of print materials to advertise
services in different parts of the hospital
or clinic is something that their pharmacy
is doing well.
Description of the Sample
A written report of the information
collected in the pharmacy staff survey
should begin with a description of the
sample. This information may be
organized in a table showing significant
variables such as race, gender, job title,
and education level.
Table 8 shows a
sample portion of such a table.
Table 8: Sample Table of Respondent Characteristics
Characteristic | % |
Job Title |
Pharmacist, PharmD | 30 |
Pharmacist, RP | 40 |
Pharmacy Technician
| 22 |
Other
| 8 |
Highest Education Level Completed |
GED or high school graduate
| 4 |
Some college or technical school
| 2 |
College graduate
| 46 |
Some graduate or professional school
| 18 |
Graduate or professional degree
| 30 |
Race |
Black or African American
| 45 |
Asian or Asian American
| 5 |
Caucasian or White
| 48 |
Other
| 2 |
Gender |
Male
| 56 |
Female
| 44 |
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