Figure 4. Excerpts from the Delphi Instrument for Hospital-based Domestic Violence Programs: Categories of Performance and Examples of Questions that Measure Performance

Performance CategoryExample of MeasureScoring (points)
1. Hospital policies and procedures Are there official, written hospital policies regarding the assessment and treatment of victims of domestic violence? No (0)Yes (1)
2. Hospital physical environment Are there posters and/or brochures related to domestic violence on public display in the hospital? If yes, list total number of locations (up to 35). No (0)Yes (1-35)
3. Hospital cultural environment In the last 3 years, has there been a formal (written) assessment of the hospital staff's knowledge and attitude about domestic violence? If yes, which groups have been assessed?

   a) nursing staff...
No (0)Yes (7)
4. Training of providers Has a formal training plan been developed for the institution? No (0)Yes (10)
5. Screening and safety assessment Is a standardized safety assessment performed and discussed with victims who screen positive for domestic violence? No (0)Yes (27)
6. Documentation Does the hospital use a standardized documentation instrument to record known or suspected cases of domestic violence? If yes, does the form include:

   a) information on the results of domestic violence screening? ...
No (0)Yes (10)
7. Intervention services Is there a standard intervention checklist for staff to use/refer to when victims are identified? No (0)Yes (14)
8. Evaluation activities Is there any measurement of client satisfaction and/or community satisfaction with the domestic violence program? No (0)Yes (19)
9. Collaboration Does the hospital collaborate with local domestic violence programs? If yes, which types of collaboration apply:

   a) collaboration with training? ...
No (0)Yes (10)

Source: Agency for Healthcare Research and Quality. Delphi Instrument for Hospital-based Domestic Violence Programs. AHRQ Web site: www.ahrq.gov/research/domesticviol/dvtool.htm. Accessed Oct 16, 2002.

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