Nursing Home Survey on Patient Safety Culture
The user guide provides a general overview of the issues and major decisions involved in conducting a survey and reporting the results. Part One of the guide presents information about data collection and how to organize and plan your survey project, and Part Two includes the nursing home survey form, an overview of the survey items, and a sample page from the Microsoft PowerPoint® Survey Feedback Template. The appendixes provide guidelines for designing and selecting a sample of staff in nursing homes, guidelines for administering a Web-based survey, and a sample data collection protocol for nursing homes to use during survey administration.
Contract No. 233-02-0087. Prepared by Westat, Rockville, MD.
Select to download print version (PDF File, 290 KB). PDF
Help.
Principal Investigators: Joann Sorra, Ph.D., Martha Franklin, M.A., Suzanne Streagle, M.A.
Contents
Part One: Survey User's Guide
Chapter 1. Introduction
Development of the Nursing Home Survey on Patient Safety Culture
Defining a "Nursing Home"
Identifying Who Should Complete the Survey
Safety Culture Dimensions Measured in the Survey
Modifying or Customizing the Survey
Contents of This Survey User's Guide
Chapter 2. Getting Started
Determine Available Resources, Project Scope, and Schedule
Plan Your Project
Decide Whether to Use an Outside Vendor
Form a Project Team
Chapter 3. Determining Your Data Collection Methods
Decide How Surveys Will Be Distributed and Returned
Establish a Point of Contact
Chapter 4. Establishing Data Collection Procedures
Publicize and Promote the Survey
Follow Standard Survey Administration Steps
Decide Whether To Use Survey Identifiers
Develop and Assemble Survey Materials
Track Responses and Calculate Preliminary Response Rates
Close Out Data Collection
Chapter 5. Preparing and Analyzing Data and Producing Reports
Identify Incomplete Surveys
Calculate Your Final Response Rate
Edit, Code, and Enter the Data
Check and Electronically Clean the Data
Analyze the Data and Produce Reports of the Results
Submit Your Data to the Nursing Home Comparative Database
Technical Assistance
References
Part Two: Survey Materials
Nursing Home Survey on Patient Safety Culture
Nursing Home Survey on Patient Safety Culture: Dimensions
Sample Page from PowerPoint® Survey Feedback Report Template
Appendixes
Appendix A. Selecting a Sample of Staff
Appendix B. Conducting a Web-Based Survey
Appendix C. Sample Data Collection Protocol for the Nursing Home Point of Contact:
Paper Survey
AHRQ Publication No. 08-0060
Current as of September 2008
Internet Citation:
Sorra J, Franklin M, Streagle S. Survey User's Guide: Hospital Survey on Patient Safety Culture. AHRQ Publication No. 08-0060, September 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/qual/nhsurvey08/nhguide.htm