Slide Presentation of the 2007 Annual Meeting of AHRQ

Conceptual Framework for Culturally Competent Care

• Venn Diagram
  • Patient Factors
  • Provider Factors
  • Health Care System Factors
  • Combinations:
    • Patient/provider:
      • communication
      • Respect for patients/Shared decision-making
    • Combination of all 3:
      • Experiences leading to trust/distrust
      • Experiences of Discrimination
      • Linguistic Competency (incl. health literacy)