Seven Steps
to performance-based acquisition
    
Download Executive Version
step 2

DESCRIBE THE PROBLEM THAT NEEDS SOLVING
Determine the current level of performance.

The main reason to determine the current level of performance is to establish the baseline against which future performance can be measured. If you don't know where you started, you can't tell how far you've come.

In order to think about taking measurements of current performance, think about what happens when you rent a car. The company will give you a piece of paper with an outline of a car on it. Read how FEMA improved from its baseline. You're asked to go outside, and mark on the diagram every nick and scratch you see, so that when you return the car, the baseline is clear. This is precisely what we need to do with our current contracts or operations.

Keep in mind that the government doesn't necessarily have to do the baseline measurement. Another approach is to require a set of metrics as a deliverable under a current contract. Even if there were no existing provision, this could easily be done via contract modification. New solicitations can be written with provision for delivery of baseline and/or current performance levels, either annually, at the end of the contract, or both. The integrated project team must determine the adequacy of the baseline data for the new contract, to ensure they achieve the best results.

Read more about the FEMA success story.


return to previous page back      next go to next section

Step 2 Tasks, Features, & Best Practices: Learn More
The Seven Steps
step6
step7
home