Table B-9. Composite-level Average Percent Positive Response by Respondent Interaction with Patients

Patient Safety Culture Composites Respondent Interaction with Patients
With
direct interaction
Without
direct interaction
376
Hospitals
367
Hospitals
78,129
Respond-
ents
24,603
Respond-
ents
1. Teamwork Within Units 78% 79%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety 74% 76%
3. Management Support for Patient Safety 68% 75%
4. Org Learning—Continuous Improvement 69% 70%
5. Overall Perceptions of Patient Safety 63% 65%
6. Feedback & Communication About Error 61% 65%
7. Communication Openness 61% 63%
8. Frequency of Events Reported 59% 60%
9. Teamwork Across Units 56% 57%
10. Staffing 56% 52%
11. Handoffs & Transitions 46% 38%
12. Nonpunitive Response to Error 43% 46%
Average Across Composites 61% 62%

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