References

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4. Roberts KH, Rousseau DM. Research in nearly failure-free, high-reliability organizations: having the bubble. IEEE Trans Engin Manage 1989 May 36(2):132-9.
5. Forest Service, Rocky Mountain Research Station. Managing the unexpected in prescribed fire and fire use operations: a workshop on the high reliability organization. Washington, DC: U.S. Department of Agriculture, 2004. General Technical Report RMRS-GTR-137. Available at: http://www.wildfirelessons.net/documents/MTU_Santa_Fe_Workshop_rmrs_gtr137.pdf.

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Acknowledgements

We thank the authors, Steve Hines, The Lewin Group; Katie Luna, Delmarva Foundation; Jennifer Lofthus, Delmarva Foundation; Michael Marquardt, The Lewin Group; and Dana Stelmokas, The Lewin Group. Additional thanks to Dave Morrell, Delmarva Foundation, for graphic design.

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