Slide Presentation of the 2007 Annual Meeting of AHRQ

Transition to HCAHPS

• Piloted the questionnaire at eight hospitals in the fall of 2004
• Reviewed our system to ensure all CMS guidelines were met. Other than the questionnaire change, few modifications were necessary since Tenet's system already met virtually all of CMS's specifications
• Participated in focus groups with the Agency for Healthcare Research and Quality (AHRQ)
• In January 2005, transitioned to the HCAHPS questionnaire