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| Earth Resources Observation and Science (EROS) |
Shipping and Handling
Handling Charge
A $5 handling fee is charged for all orders, including those delivered through File Transfer Protocol (FTP).International Shipping
The USGS requires that international customers designate a preferred carrier (FedEx or UPS) and provide the carrier account number for shipping. For information on opening an account please contact your local carrier or visit one of the following sites:
The cost of shipping will be charged to the account number you provide. If you do not have a carrier account you will be charged a $20.00 (U.S.) shipping fee and the USGS will select a carrier for shipping the product. Should this option be used, the USGS will not accept any responsibility for the delivery of the product. No refunds will be honored for undelivered goods. Any duties, taxes, or customs fees will also be the full responsibility of the customer.
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For further assistance, please contact: Customer Services U.S. Geological Survey Center for Earth Resources Observation and Science (EROS) 47914 252nd Street Sioux Falls, SD 57198-0001 Tel: 800-252-4547 Tel: 605-594-6151 Fax: 605-594-6589 Email: custserv@usgs.gov Business Hours: Monday thru Friday, 8:00 a.m. to 4:00 p.m., central time |
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