Youth 2 Work OSHA Title U.S. Department of Labor
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Headset - Noise
Headset - Noise Car Exhaust
Strains & Sprains
Cash Register - Workplace Violence
Prolonged Standing
Drive-thru

The Drive-thru area of a restaurant offers teen workers an opportunity for direct interaction with the customer, while learning food service and money handling skills. Teen workers in this area may also be exposed to the following hazards:
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Safety Poster
 
Workplace Violence

Workplace violence is violence or the threat of violence, against workers. It can range from threats and verbal abuse to physical assaults and homicides from behaviors initiated by customers, other employees, and employers. 
Potential Hazard

Do not image Remember: Child Labor Laws restrict the hours and times teens under the age of 18 can work.

Many workplaces, like restaurants, can be a target for workplace violence because of the presence of cash, the late work hours and contact with the public. Teens may also be exposed to workplace violence in restaurant drive-thru windows. In addition, sometimes the drive-thru is located in a structure removed from the main restaurant, isolating the teen from the support of fellow workers.

Exposure to Car Exhaust
Possible Solutions

Teen Worker Solutions
 
Employers have the primary responsibility for protecting the safety and health of their workers. Employees are responsible for following the safe work practices of their employers.
 
 
  • Use drop-boxes if available to deliver food to customers, especially late at night. 

  • Keep the back door locked unless receiving deliveries.

 
Employer Solutions

Employers have the primary responsibility for protecting the safety and health of their workers. Employees are responsible for following the safe work practices of their employers.

  • Follow child labor laws or state laws if they are more stringent that forbid young workers (younger than 16 years old) from working after 7 p.m., except from June 1st though Labor Day, when evening hours are extended to 9 p.m. Do not leave young teens alone late at night to lockup.
     



Consider implementing recommended safe work practices, including:
  • Install bulletproof glass and limited access barriers for drive-thru windows.

  • Increase workplace security by installing video surveillance, alarm systems, and door detectors.
     
  • Increase lighting in dimly lit areas such as parking lots and around trash dumpsters.

  • Locate drive-thru windows within the same building as the restaurant, rather than in the parking lot by itself.

 
 
bookFor more information see: Serving - Workplace Violence Module.

 
Additional Resources
 
Go on to Drive-thru Module - Prolonged Standing Go on to Drive-thru - Prolonged Standing
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