2 CLERICAL AND SALES OCCUPATIONS
245.362-010 to 272.357-018
This category encompasses two occupational
fields: Clerical (Divisions 20 - 24) which includes occupations
concerned with compiling, recording, communicating, computing,
and otherwise systematizing data; Sales (Divisions 25 - 29) which
includes occupations concerned with influencing customers in
favor of a commodity or service. Includes occupations closely
identified with sales transactions even though they do not
involve actual participation. Excluded from this category are
clerical occupations primarily associated with a manufacturing
process.
245 MEDICAL SERVICE CLERKS, N.E.C.
This group includes occupations, not
elsewhere classified, concerned with performing clerical duties
in hospitals, clinics, medical laboratories, blood banks, or
related medical service establishments.
245.362-010 MEDICAL-RECORD CLERK (medical ser.)
Compiles, verifies, types, and files
medical records of hospital or other health care facility:
Prepares folders and maintains records of newly admitted
patients. Reviews medical records for completeness, assembles
records into standard order, and files records in designated
areas according to applicable alphabetic and numeric filing
system. Locates, signs out, and delivers medical records
requested by hospital departments. Compiles statistical data,
such as admissions, discharges, deaths, births, and types of
treatment given. Operates computer to enter and retrieve data and
type correspondence and reports. May assist other workers with
coding of records. May post results of laboratory tests to
records and be designated Charting Clerk (medical ser.).
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 88
245.362-014 UNIT CLERK (medical ser.) alternate titles: health
unit clerk; ward clerk
Prepares and compiles records in
nursing unit of hospital or medical facility: Records name of
patient, address, and name of attending physician to prepare
medical records on new patients. Copies information, such as
patient's temperature, pulse rate, and blood pressure from
nurses' records onto patient's medical records. Records
information, such as physicians' orders and instructions, dietary
requirements, and medication information, on patient charts and
medical records. Keeps file of medical records on patients in
unit. Prepares notice of patient's discharge to inform business
office. Requisitions supplies designated by nursing staff.
Answers telephone and intercom calls and provides information or
relays messages to patients and medical staff. Directs visitors
to patients' rooms. Distributes mail, newspapers, and flowers to
patients. Compiles census of patients. May keep record of
absences and hours worked by unit personnel. May transport
patients in wheelchair or conveyance to locations within
facility. May key patient information into computer.
GOE: 07.05.03 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 87
245.367-010 ANIMAL-HOSPITAL CLERK (medical ser.)
Registers and admits animals brought
to animal hospital; advises owners about condition of pets being
treated; prepares case records of treated animals; and computes
and records payment of fees: Questions animal owners to determine
symptoms and to complete admission form. Answers questions by
phone, letter, or in person about condition of animals treated,
visiting hours, first aid, and discharge date. Prepares case
record on each animal treated, including identifying information,
diagnosis, and treatment. Computes treatment cost and records
fees collected.
GOE: 07.04.03 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77
Performs any combination of following
supportive duties at blood-collection unit of blood bank:
Schedules appointments over telephone for blood donors.
Interviews blood donors and records identifying and blood-credit
information on registration form. Notifies nurse if donor appears
to be underweight or too old to give blood. Takes blood donor's
temperature and pulse to assist during medical interview.
Unpacks, labels, and stamps date on empty blood packs. Posts
donor names, blood-control numbers, and donor-group numbers to
unit logsheet. Seals filled blood packs and sample tubes, using
handtools and heat-sealing machine. Serves refreshments, such as
coffee, juice, cookies, and jelly beans, to donors to prevent or
relieve adverse reactions and to begin replenishment of blood
fluids.
GOE: 07.04.01 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77
Schedules dates for mobile blood
collection units to visit blood-donor groups for nonprofit blood
bank: Determines available date to schedule mobile blood
collection units to visit blood-donor group, such as business or
fraternal organizations, labor unions, or schools, or for
blood-donor groups to visit temporary blood collection stations,
based on uncommitted dates, availability of mobile units,
location of donor groups, anticipated number of blood donors, and
total daily blood collection capacity of blood bank. Prepares
tentative weekly schedule and distributes schedule to mobile
units and BLOOD-DONOR RECRUITERS (medical ser.). Notifies staff
when change occurs in schedules. Confers with mobile-unit
supervisor and BLOOD DONOR RECRUITERS (medical ser.) to learn
changes in information and to advise of any late changes in
scheduling. Prepares reports on anticipated and actual blood
donations for management.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77
245.367-022 CREDIT CLERK, BLOOD BANK (medical ser.)
Reviews and verifies applications for
blood credit for members of blood donor groups; informs hospital
of result of verification; and answers inquiries regarding blood
credit from patients, donor groups, hospitals, and health
insurance organizations: Checks blood credit release form
received from blood donor groups for completeness and legibility
and reviews blood bank records to determine eligibility for donor
blood credit. Records amounts of blood or components used by
patient and issues credit slip to blood bank accounting
department. Sends copies of credit slips to hospitals and health
insurance organizations. Processes reciprocity forms being sent
to or received from Red Cross clearance agency authorizing blood
credit from one blood bank region to another. Answers inquiries
by phone or letter from patients and family, blood donor groups,
hospital staff, and health insurance staff regarding blood credit
information.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
245.367-026 ORDER-CONTROL CLERK, BLOOD BANK (medical ser.;
nonprofit organ.)
Receives and processes requests for
blood from hospitals: Records amount and type of whole blood or
blood component requested and checks inventory control board, or
phones blood storage units, laboratories, doctors, or other
hospitals to determine availability of whole blood and blood
components. Questions hospital ordering blood as to urgency and
use of blood. Advises supervisor or staff doctor when blood
request is excessive, unusual, or for rare blood type or
component, or when blood inventory is low. Relays orders to blood
storage units to prepare and ship blood or components to
designated hospitals. Adjusts figures on blood inventory control
board and records transfer of blood from one hospital to another.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
245.587-010 DIET CLERK (medical ser.)
Prepares dietary information for use
by kitchen personnel in preparation of foods for hospital
patients: Examines diet orders and menus received from hospital
units and tallies portions and foods of general and soft diets.
Tallies quantities of specific foods, such as vegetables and
meats, to be prepared in kitchen. Marks tally on master menu to
inform kitchen personnel of food requirements. Processes new
diets and changes as required. May calculate diabetic diets,
using calculator, and following standards established by
DIETITIAN, CLINICAL (profess. & kin.) 077.127-014. May answer
telephone and intercom calls and relay information to kitchen
concerning meal changes, complaints, or patient discharge. May
prepare and deliver formula and special nourishments to unit
pantries.
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 86
247 ADVERTISING-SERVICE CLERKS, N.E.C.
This group includes occupations, not
elsewhere classified, concerned with performing clerical duties
related to advertising products and services.
Supervises and coordinates activities
of ADVERTISING-DISPATCH CLERKS (print. & pub.) engaged in
compiling and dispatching advertising schedules and materials to
composing room of daily or weekly publication and maintaining
advertising files: Confers with advertising and composing-room
personnel to organize and file customer advertising copy. Confers
with customers by telephone to discuss copy revisions. Reviews
customer advertising files to ensure that information is correct
and that files are maintained according to company standards.
Performs other duties as described under SUPERVISOR (clerical)
Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77
Supervises and coordinates activities
of workers engaged in preparing classified advertisements:
Reviews advertisement and suggests changes to improve its
effectiveness. Reviews customer accounts and approves credit or
refers matter to credit department. Edits copy of accepted
advertisements and forwards copy to composing room. Trains new
personnel in work procedures. May make personal or telephone
contacts to solicit new accounts or to increase use of
advertising by current customers. Performs other duties as
described under SUPERVISOR (clerical) Master Title.
GOE: 07.05.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
247.367-010 CLASSIFIED-AD CLERK I (print. & pub.) alternate
titles: ad clerk
Receives orders for classified
advertising for newspaper or magazine by telephone or in person:
Talks to customer to determine wording and dates of publication
of classified advertisement. Determines word, line, or day rates,
using rate schedule, and calculates total charge for customer.
Assigns box number for anonymous advertisements. Collects
payments for advertisements. Writes order form to customer's
specification and transmits to production personnel for
publication. Writes receipts and keeps records of transactions.
May mark advertising that has expired and indicate number of days
other advertisements are to continue. May record customer's
request for cancellations or corrections of classified
advertisement. May solicit orders for classified advertisements
over telephone [TELEPHONE SOLICITOR (any industry)]. When taking
order over telephone, may be designated Telephone Ad Taker
(print. & pub.).
GOE: 07.04.02 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 77
247.382-010 MEDIA CLERK (business ser.)
Keeps record of clients' advertising
schedules for advertising agency: Computes cost of space
allotment and advertising program from standard rates and data.
Records media used, such as newspapers and magazines, and
expenses. Types contract after receiving client's approval.
Determines cost of advertising space in various media in other
areas considering factors, such as size and population of city,
space rates, and kind and frequency of publication for
comparison.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77
247.387-010 ADVERTISING CLERK (business ser.)
Compiles advertising orders for
submission to publishers and verifies conformance of published
advertisements to specifications, for billing purposes: Reviews
order received from advertising agency or client to determine
specifications. Computes cost of advertisement, based on size,
date, position, number of insertions, and other requirements,
using rate charts. Posts cost data on order and worksheet. Types
and mails order and specifications to designated publishers.
Files order data pending receipt of publication. Scans
publication to locate published advertisement. Measures
advertisement, using ruler or transparent calibrated overlay, to
verify conformance to size specifications [ADVERTISING-SPACE
CLERK (print. & pub.)]. Compares advertisement with order to
verify conformance to other specifications. Computes difference
in cost when published advertisement varies from specifications
and posts corrected costs on order controls. Separates tear sheet
(page upon which advertisement appears) from publication, types
and attaches identifying information to tear sheet; and routes
with order and worksheet to billing department.
GOE: 07.02.04 STRENGTH: S GED: R3 M2 L2 SVP: 4 DLU: 77
Compiles and dispatches advertising
schedule and material to composing room of daily or weekly
publication: Reviews advertising order and prepares advertising
schedule, listing size of ad, date(s) to appear, and page and
position of ad. Searches advertising files and selects mat that
corresponds to advertising layout. Dispatches mat, advertising
layout and copy, and advertising schedule to composing
department. Obtains advertising proofs from composing department
and dispatches them to advertising department for proofreading.
Maintains files of all advertising material. May proofread and
correct advertising proofs. May read advertisement in first
edition of publication for errors.
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77
247.387-018 ADVERTISING-SPACE CLERK (print. & pub.) alternate
titles: space clerk
Measures and draws outlines of
advertising space on dummy newspaper copy and compiles and
records identifying data on dummy copy and other worksheets used
as guides for production workers: Computes total inches of
advertising and news copy for next day's edition, using adding
machine, and reads chart to determine required number of
newspaper pages. Measures and draws outlines of advertisements in
sizes specified onto dummy copy sheets, using pencil and ruler
and arranging advertisements on each sheet so that competitive
ones do not appear on same page and balance is attained. Records
name of advertiser and dimensions of advertisement within ruled
outlines and date and page number on each sheet. Extracts data
from dummy copy and other sources and records onto lineage
breakdown sheets (production worksheets). Delivers dummy copy and
lineage breakdown sheets to designated production and
administrative personnel for review and use.
GOE: 01.06.01 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 77
Examines and marks classified
advertisements of newspaper according to copy sheet
specifications to guide composing room in assembling type: Marks
advertisements that have expired and indicates number of days
others are to continue, using classified file copy and copy sheet
for current day. Computes and records total number of lines
expired and number of lines for new advertisements.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L2 SVP: 5 DLU: 77
247.667-010 PRODUCTION PROOFREADER (print. & pub.; retail
trade)
Compares proofs of store
advertisements with original copy to detect errors in printed
material. Reads proofs and corrects errors in type, arrangement,
grammar, punctuation, or spelling, using proofreader's marks.
Routes proofs with corrections to be reprinted and reads
corrected proofs.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77
248 TRANSPORTATION-SERVICE CLERKS, N.E.C
This group includes occupations, not
elsewhere classified, concerned with performing clerical duties
in the air-, motor-, rail-, or water-transportation industries.
248.137-010 BOOKING SUPERVISOR (water trans.)
Supervises and coordinates activities
of workers engaged in booking shipments of cargo on ships and
keeping booking control records to ensure maximum utilization of
cargo spaces: Reviews records of bookings and studies plans of
cargo spaces to determine type of tonnage that can be booked on
each ship in order to obtain maximum revenue and utilize
available cargo space. Assigns booking duties to workers and
gives work directions regarding tonnage or cubic feet of storage
space that can be booked for refrigerated cargo, or container
cargo. Coordinates booking and space control activities to ensure
that each ship is booked to capacity. Trains workers in booking
procedures and demonstrates methods of converting cubic feet of
storage space into tonnage. Submits booking sheets to
documentation department for preparation of shipping documents.
Performs other duties as described under SUPERVISOR (clerical)
Master Title.
GOE: 07.05.01 STRENGTH: L GED: R4 M3 L3 SVP: 6 DLU: 77
Supervises and coordinates activities
of workers in purchasing-and-claims department of ferryboat
service: Reviews and approves requisitions for supplies and
designates approved supplier. Reviews and forwards for approval
requisitions for ferry or terminal maintenance or repair.
Recommends contractors or vendors for notification to bid for
repair or supply contracts. Supervises and coordinates activities
of workers engaged in typing correspondence, preparing
requisitions, obtaining price quotations, and verifying accuracy
of billing. Performs other duties as described under SUPERVISOR
(clerical) Master Title. Reviews claims by passengers of ferry
service for property damage or personal injury and authorizes
payment or submits claims to insurance carrier.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77
Supervises and coordinates activities
of workers engaged in servicing and promoting shipper accounts
for parcel-delivery firm: Reviews records indicating shipper
parcel volume, claims for damaged and lost parcels, and
deficiencies in parcel preparation for pickup and delivery.
Discusses service to shippers with assigned representatives to
develop plans of service. Meets with, or directs representatives
to meet with, shippers to resolve problems in wrapping and
handling of parcels and relationships between firm's employees
and shippers. Assigns representatives to solicit prospective
accounts. Evaluates performance and productivity of workers and
reports to management. Performs other duties as described under
SUPERVISOR (clerical) Master Title.
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Plans and coordinates loading and
unloading of ships' cargo and prepares reports on type, amount,
and condition of cargo to protect company from claims for damage
or shortage: Examines cargo lists to determine types of cargo
that can be loaded together. Prepares loading and stowage plan to
ensure that weight of cargo is equally distributed in hatches.
Informs shippers and supervisor of CARGO CHECKERS (water trans.)
of loading time and point, and supervisors of STEVEDORES (water
trans.) II of cargo to load and location of load. Prepares
reports, such as tonnage carried, breakage, overages, and
shortages. Acts as agent of shipowners in foreign ports.
GOE: 05.09.02 STRENGTH: L GED: R4 M3 L3 SVP: 7 DLU: 77
Compiles documents on incoming cargo
shipments to expedite removal of cargo from dock and prepares
bill for shipping charges: Examines ship's manifest and bills of
lading to determine work procedures for releasing cargo. Contacts
terminal employees by telephone to determine when cargo will be
available for removal from dock. Notifies consignee or agent by
telephone or letter of arrival dates of shipment, customs
clearance requirements, and tonnage of shipment. Stamps bill of
lading so that cargo can be removed from dock. Computes from
bills of lading, shipping, storage, and demurrage charges, using
calculator. Prepares bill for charges and submits it to
accounting department for collection.
GOE: 07.02.04 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77
248.362-014 WEATHER CLERK (air trans.)
Assembles and distributes weather
charts and bulletins to provide data for DISPATCHER (air trans.)
in making flight plans: Reads messages and charts received by
telegraphic typewriter and telautograph. Assembles and fastens
together individual messages, using tape. Prints copies of
weather reports, charts, and maps, using duplicating machine
[DUPLICATING-MACHINE OPERATOR (clerical) II]. Posts charts on
flight crew bulletin board or distributes to AIRPLANE PILOTS,
COMMERCIAL (air trans.).
GOE: 07.07.03 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77
Compiles flight information to
expedite movement of aircraft between and through airports:
Compiles aircraft dispatch data, such as scheduled arrival and
departure times at checkpoints and scheduled stops, amount of
fuel needed for flight, and maximum allowable gross takeoff and
landing weight. Submits data to DISPATCHER (air trans.) for
approval and flight authorization. Receives messages on progress
of flights. Posts flight schedules and weather information on
bulletin board. Compiles such information as flight plans, ramp
delays, and weather reports, using Teletype, computer-printout
terminal, and two-way radio, to anticipate off-schedule arrivals
or departures and notifies flight operations of schedule changes.
Prepares messages concerning flights for transmittal by radio,
telegraph, or telegraphic typewriter to other stations on routes.
May operate telegraphic typewriter or two-way radio to send
messages. May issue maps to pilot. May duplicate weather maps and
telegraph or radio messages [DUPLICATING-MACHINE OPERATOR
(clerical) II]. May record flight and weather information on tape
recorder for playback to passengers in waiting areas. May verify
presence or locate scheduled flight crews, and post changes in
flight crew schedule on bulletin board.
GOE: 07.05.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
248.367-014 BOOKING CLERK (water trans.)
Books outbound freight shipments to
ensure maximum use of available cargo space on company ships:
Obtains cargo data from shipper, such as type, tonnage,
destination, and shipping date, in order to determine allocation
of cargo and fully utilize capacity of each ship. Consults
booking sheet to ascertain availability of cargo space. Informs
shipper of ship's name on which cargo is booked, sailing date,
and cargo delivery date. Records cargo data on booking control
sheet, listing tonnage, type of cargo, shipper's name, and cargo
destination. May be designated according to type of cargo booked
as Container-Cargo Clerk (water trans.); General-Cargo Clerk
(water trans.); Refrigerated-Cargo Clerk (water trans.).
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 77
Routes inbound and outbound air
freight shipments to their destinations: Takes telephone orders
from customers and arranges for pickup of freight and delivery to
loading platform. Assembles cargo according to destination.
Weighs items and determines cost, using rate book. Itemizes
charges, prepares freight bills, accepts payments and issues
refunds. Prepares manifest to accompany shipments. Notifies
shippers of delays in departure of shipment. Unloads inbound
freight and notifies consignees on arrival of shipments and
arranges for delivery to consignees. May force conditioned air
into interior of plane for passenger comfort prior to departure,
using mobile aircraft-air-conditioning-unit.
GOE: 05.09.01 STRENGTH: M GED: R3 M3 L3 SVP: 5 DLU: 77
248.367-022 CONTAINER COORDINATOR (water trans.)
Expedites movement of cargo containers
between ports to ensure adequate supply of empty containers for
shipper: Records movement of loaded and unloaded cargo containers
between ports and number of containers available for shipping
cargo. Expedites delivery of loaded containers to consignee,
using telephone or Teletype. Computes storage and demurrage
charges on containers for use by accounting department, using
calculating machine.
GOE: 07.05.01 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77
248.367-026 DISPATCHER, SHIP PILOT (water trans.)
Dispatches PILOT, SHIP (water trans.)
to ships entering or leaving port: Writes order showing name of
ship, berth, tugboat company, and time of arrival or departure,
and notifies PILOT, SHIP (water trans.) and pilot boat operator
of assignment. Obtains receipt of pilotage from pilot upon return
from ship. Records charges on receipt, using tariff book as
guide. Compiles reports of activities, such as number of ships
piloted and charges made. Keeps records of ships entering port,
showing owner, name of ship, displacement tonnage, agent, and
country of registration. May be required to possess
radiotelephone operator's license issued by Federal
Communications Commission, and operate radar to fix position and
speed of ships entering and leaving port.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77
Observes vessels passing
inland-waterway checkpoint, using binoculars, to verify identity
and ascertain speed and direction. Telephones observations to
designated control point, such as drawbridge or lock station.
Reports movements of overdue vessels to estimate arrival time at
specified points along waterway. Notifies waterway officials or
other authorities of accidents, distress signals from passing
vessels, obstructions, and other unusual conditions observed from
checkpoint. Records observations in log.
GOE: 07.04.05 STRENGTH: S GED: R3 M3 L3 SVP: 3 DLU: 77
Compiles and records information to
assemble airline tickets for transmittal or mailing to
passengers: Reads coded data on booking card to ascertain
destination, carrier, flight number, type of accommodation, and
stopovers enroute. Selects ticket blank, invoice, and customer
account card if applicable, and compiles, computes, and records
identification and fare data, using tariff manuals, rate tables,
flight schedules, and pen or ticket imprinter. Separates and
files copies of completed tickets. Clips completed tickets and
invoices to booking cards and routes to other workers for
Teletype transmittal or mails tickets to customers. Computes
total daily fares, using adding machine, to compile daily revenue
report.
GOE: 07.02.04 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 77
Maintains aviation operations files
and records, and prepares and types reports, orders, and
schedules pertaining to aviation operations and aviation safety:
Displays flight planning information to include airfield diagram,
status of navigational aids, map of local flying area, special
use airspace, and crash grid chart. Maintains and issues flying
regulations and pilot's and flight crew's information file. Keeps
files of extended flight and navigational information, such as
weight and balance data, cross-country kits, navigational
publications, radio and landing facility charts, flight
information manuals, maps, and other pertinent guides and
notices. Compiles, prepares, and distributes correspondence, such
as aviation operations reports, aviation safety reports, and
flight schedules. Assists flight-line personnel in assigning crew
and passengers to aircraft and assists aviators in preparing
flight plans, processes flight plans and arrival reports for
transmission to flight and air traffic control centers.
GOE: 07.05.03 STRENGTH: L GED: R3 M3 L2 SVP: 6 DLU: 77
Calculates tonnage of specified
components of ship's cargo to compile report for use in assessing
tariffs: Calculates tonnage of each commodity from ship's
manifest. Converts cubic feet of cargo volume into tonnage
assessable. Converts metric volume of cargo into pounds and cubic
feet, using formulas and calculating machine. Compiles tonnage
list for each commodity in ship's cargo and submits lists to
accounting department.
GOE: 07.02.04 STRENGTH: S GED: R4 M3 L3 SVP: 5 DLU: 77
249 MISCELLANEOUS CLERICAL OCCUPATIONS, N.E.C.
This group includes clerical
occupations, not elsewhere classified.
Supervises and coordinates activities
of clerical staff in nonprofit animal hospital. Performs duties
as described under SUPERVISOR (clerical) Master Title. May
interview pet owners to compile information on financial status
and make determinations regarding eligibility for free services,
reduced fees, or deferred payments. May supervise clerical staff
in animal shelter section and be designated Chief Clerk, Shelter
(nonprofit org.).
GOE: 07.05.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77
249.137-014 SUPERVISOR, CONTACT AND SERVICE CLERKS (utilities)
Supervises and coordinates activities
of CONTACT CLERKS (utilities) engaged in preparing gas and
electric-power service orders and SERVICE CLERKS (clerical)
engaged in receiving service requests on telephone: Routes
service orders to service departments and outlying service
centers. Reviews completed orders for accuracy, completeness, and
conformity to specified procedures. Reviews incomplete or
rejected orders to determine actions to facilitate completion.
Answers telephone questions from customers, contractors, building
inspectors, and other company departments pertaining to progress
in completion of orders. Performs other duties as described under
SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 77
Supervises and coordinates activities
of workers engaged in preparing correspondence, policies, and
related clerical activities in headquarters or branch office of
insurance company: Reads policyholder and company field personnel
correspondence, studies policy records, and examines replies
prepared by CORRESPONDENCE CLERKS (clerical) 209.362-034 and
POLICYHOLDER-INFORMATION CLERKS (insurance) 249.262-010 to
determine completeness of replies and appropriateness of actions
taken. Proofreads copy for style, appearance, accuracy of
spelling, punctuation, grammar, and conformity with company
standards. Returns faulty work with instructions for revision.
Performs other duties as described under SUPERVISOR (clerical)
Master Title. May verify accuracy of computations, using
calculator. May dictate replies to nonroutine correspondence. May
review and correct records, using computer.
GOE: 07.05.03 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 78
249.137-022 SUPERVISOR, CUSTOMER RECORDS DIVISION (utilities)
Supervises and coordinates activities
of workers engaged in receiving requests from customers
pertaining to connection, transfer, or disconnection of gas and
electric-power services, issuing service connection orders, and
maintaining records concerning service connection: Interprets
company policies and work procedures for employees pertaining to
customer contacts, service complaints, preparation and
disposition of work orders, and maintenance of service records.
Sorts and distributes completed meter orders. Reviews completed
meter orders to assure entry of rates, constants, and demand.
Reviews incomplete orders to determine procedure for disposition.
Prepares annual operating budget, and special and regular
reports. May receive money collected by workers for special
connections. Performs other duties described under SUPERVISOR
(clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 77
249.137-026 SUPERVISOR, ORDER TAKERS (clerical) alternate
titles: sales-service supervisor
Supervises and coordinates activities
of workers taking customer orders for products and merchandise by
telephone, mail, or in person: Monitors ORDER CLERKS (clerical)
to evaluate order-taking performance and to assist in responding
to customer inquiries and complaints. Consults with sales,
technical, shipping, or administrative staff and telephones or
writes letters to answer or advise customer. Reviews completed
orders for errors or omissions. Trains ORDER CLERKS (clerical) in
order-taking procedures and customer-relations techniques, and
advises workers of new or revised information on products or
merchandise, such as product capability, pricing, credit,
warranties, and shipping. Performs other duties as described
under SUPERVISOR (clerical) Master Title.
GOE: 07.04.02 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 77
Supervises and coordinates activities
of clerical personnel in real estate office: Interviews clerical
applicants, gives performance tests, and evaluates applicant data
to determine new hires. Verifies completeness, accuracy, and
timeliness of clerical personnel production. Prepares or assists
in preparing papers for closings of real estate transactions,
such as sales contracts and purchase agreements. Analyzes
financial activities of establishment and prepares reports for
review of SALES AGENT, REAL ESTATE (real estate) 250.357-018 or
other personnel. Schedules government inspections of properties
to ensure that offerings meet code regulations. Contacts mortgage
companies to determine insurance status of properties. Notifies
utility companies of transfer of property to new owners. Performs
other duties as described under SUPERVISOR (clerical) Master
Title.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 86
Supervises and coordinates activities
of workers engaged in processing and recording commercial,
residential, and consumer loans: Answers workers' and customers'
questions regarding procedures. Reviews and authorizes
corrections to loan records. Supervises MORTGAGE LOAN PROCESSOR
(financial) 249.362-022; MORTGAGE LOAN CLOSER (financial)
249.362-018; CLERK-TYPIST (clerical) 203.362-010; and others.
Performs other duties as described under SUPERVISOR (clerical)
Master Title. Workers who supervise loan collection are
classified under SUPERVISOR, CREDIT AND LOAN COLLECTIONS
(clerical) 241.137-010.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 8 DLU: 88
Coordinates activities and gives
information and advice regarding traffic-engineering and safety
programs of automobile club: Develops and revises automobile-club
procedures regarding traffic-engineering and safety programs.
Arranges for speakers to address gatherings to promote and
explain traffic-engineering and safety programs. Schedules,
monitors, and keeps records on program activities. Advises club
members about traffic summonses and violations and contacts
courts to expedite processing or clarify disposition of
summonses. Answers questions and gives information to callers or
visitors about traffic-engineering and safety programs of
automobile club. Prepares reports about road or traffic-control
conditions based on information received from club members or
other staff members.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77
249.167-014 DISPATCHER, MOTOR VEHICLE (clerical)
Assigns motor vehicles and drivers for
conveyance of freight or passengers: Compiles list of available
vehicles. Assigns vehicles according to factors, such as length
and purpose of trip, freight or passenger requirements, and
preference of user. Issues keys, record sheets, and credentials
to drivers. Records time of departure, destination, cargo, and
expected time of return. Investigates overdue vehicles. Directs
activities of drivers, using two-way radio. May confer with
customers to expedite or locate missing, misrouted, delayed, or
damaged merchandise. May maintain record of mileage, fuel used,
repairs made, and other expenses. May establish service or
delivery routes. May issue equipment to drivers, such as
handtrucks, dollies, and blankets. May assign helpers to drivers.
May be designated according to type of motor vehicle dispatched
as Dispatcher, Automobile Rental (automotive ser.); Dispatcher,
Tow Truck (automotive ser.).
GOE: 07.05.01 STRENGTH: S GED: R3 M2 L3 SVP: 5 DLU: 78
249.167-018 LABOR EXPEDITER (construction)
Expedites movement of labor to
construction locations: Contacts representatives of
transportation, feeding, and housing facilities to arrange for
servicing workers at transient points. Issues permits,
identification cards, and tickets to workers for travel to
specified areas. May contact labor union with jurisdiction, where
project is located, to inform labor official of recruited workers
and to determine union regulations in area. May direct workers to
report to local union after arrival in area. May meet recruited
workers at designated depot, airport, or dock.
GOE: 07.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Analyzes and answers requests by mail,
telephone, or in person from policyholders, beneficiaries, or
others for information concerning insurance policies: Searches
company records to obtain information requested by customer.
Estimates loan or cash value of policy for policyholders, using
rate books and calculating machine. Interprets policy provisions
to determine methods of effecting desired changes, such as change
of beneficiary or type of insurance, or change in method of
payment. Mails or gives out specified forms and routes completed
forms to various units for processing. Analyzes policy
transactions and corrects company records to adjust errors. May
compose formal synopses of company and competitor policies for
use by sales force. May provide information for pensioners and be
designated Pensionholder-Information Clerk (insurance).
GOE: 07.04.04 STRENGTH: S GED: R4 M2 L4 SVP: 6 DLU: 77
Examines script of radio and
television musical programs prior to broadcasting to ascertain
that permission has been secured for use of copyrighted
materials: Investigates musical compositions as to author, owner,
and publisher to verify that license has been granted company to
use programmed material and to arrange for payment to copyright
owner. Examines musical arrangements to determine whether they
constitute an infringement on other copyrighted arrangements.
GOE: 07.05.02 STRENGTH: S GED: R4 M2 L4 SVP: 7 DLU: 77
249.362-010 COUNTER CLERK (tel. & tel.)
Receives, types, routes, and collects
payment for telegraph messages and cashes money order warrants at
counter in telegraph office: Quotes rates for telegrams and
collects amount due for message. Types message from customer's
copy and places message in pneumatic tube for routing. Pays
customer amount due on money order warrant. Keeps records of
receipts and disbursements and balances cash on hand at end of
day. May be assigned to process money orders only and be
designated Money-Order Clerk (tel. & tel.).
GOE: 07.03.01 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 77
249.362-014 MORTGAGE CLERK (financial)
Performs any combination of following
duties to process payments and maintain records of mortgage
loans: Types letters, forms, checks, and other documents used for
collecting, disbursing, and recording mortgage principal,
interest, and escrow account payments, using computer. Answers
customer questions regarding mortgage account and corrects
records, using computer. Examines documents such as deeds,
assignments, and mortgages, to ensure compliance with escrow
instructions, institution policy, and legal requirements. Records
disbursement of funds to pay insurance and tax. Types notices to
government, specifying changes to loan documents, such as
discharge of mortgage. Orders property insurance policies to
ensure protection against loss on mortgaged property. Enters data
in computer to generate tax and insurance premium payment notices
to customers. Reviews printouts of allocations for interest,
principal, insurance, or tax payments to locate errors. Corrects
errors, using computer. May call or write loan applicants to
obtain information for bank official. May be designated according
to type of work assigned as Escrow Clerk (financial); Foreclosure
Clerk (financial); Insurance Clerk (financial); Tax Clerk
(financial).
GOE: 07.01.04 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 88
249.362-018 MORTGAGE LOAN CLOSER (financial)
Schedules loan closing and compiles
and types closing documents: Reviews approved mortgage loan to
determine conditions that must be met prior to closing, such as
purchase of private mortgage insurance. Calls borrower, real
estate broker, and title company to request specified documents,
such as receipt for payment of outstanding tax bill. Verifies
accuracy and consistency of specifications on documents, such as
title abstract and insurance forms. Calls borrower, broker, and
other specified individuals to arrange time and date for closing.
Answers questions regarding closing requirements. Enters numbers
and calculates loan interest and principal payment, and closing
costs, using computer or factor table and calculator. Types
closing documents. Assembles documents for delivery to title
company, real estate broker, or lending officer for closing.
Records loan information in log and on government reporting
forms, using computer. May compile closed loan forms for delivery
to marketing department for sale to investors.
GOE: 07.01.04 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 88
249.362-022 MORTGAGE LOAN PROCESSOR (financial)
Verifies, compiles, and types
application information for mortgage loans: Reviews residential
loan application file to verify that application data is complete
and meets establishment standards, including type and amount of
mortgage, borrower assets, liabilities, and length of employment.
Recommends that loan not meeting standards be denied. Calls or
writes credit bureau and employer to verify accuracy of
information. Types loan application forms, using computer. Calls
specified companies to obtain property abstract, survey, and
appraisal. Informs supervisor of discrepancies in title or
survey. Submits mortgage loan application file for underwriting
approval. Types and mails approval and denial letters to
applicants. Submits approved mortgage loan file to MORTGAGE LOAN
CLOSER (financial) 249.362-018 for settlement. Records data on
status of loans, including number of new applications and loans
approved, canceled, or denied, using computer.
GOE: 07.05.02 STRENGTH: S GED: R3 M3 L3 SVP: 5 DLU: 88
249.362-026 ORDER CLERK (clerical) alternate titles:
customer-order clerk; order filler; order taker
Processes orders for material or
merchandise received by mail, telephone, or personally from
customer or company employee, manually or using computer or
calculating machine: Edits orders received for price and
nomenclature. Informs customer of unit prices, shipping date,
anticipated delays, and any additional information needed by
customer, using mail or telephone. Writes or types order form, or
enters data into computer, to determine total cost for customer.
Records or files copy of orders received according to expected
delivery date. May ascertain credit rating of customer [CREDIT
CLERK (clerical) 205.367-022]. May check inventory control and
notify stock control departments of orders that would deplete
stock. May initiate purchase requisitions. May route orders to
departments for filling and follow up on orders to ensure
delivery by specified dates and be designated Telephone-Order
Dispatcher (clerical). May compute price, discount, sales
representative's commission, and shipping charges. May prepare
invoices and shipping documents, such as bill of lading [BILLING
TYPIST (clerical) 214.382-014]. May recommend type of packing or
labeling needed on order. May receive and check customer
complaints [CUSTOMER-COMPLAINT CLERK (clerical) 241.367-014]. May
confer with production, sales, shipping, warehouse, or common
carrier personnel to expedite or trace missing or delayed
shipments. May attempt to sell additional merchandise to customer
[TELEPHONE SOLICITOR (any industry) 299.357-014]. May compile
statistics and prepare various reports for management. May be
designated according to method of receiving orders as Mail-Order
Clerk (clerical); Telephone-Order Clerk (clerical).
GOE: 07.05.03 STRENGTH: S GED: R3 M3 L3 SVP: 4 DLU: 88
249.363-010 BOOKMOBILE DRIVER (library)
Drives bookmobile or light truck that
pulls book trailer, and assists in providing library services in
mobile library: Drives vehicle to specified locations on
predetermined schedule. Places books and periodicals on shelves
according to such groupings as subject matter, reader's age
grouping, or reading level. Stamps dates on library cards, files
cards, and collects fines. Compiles reports of mileage, number of
books issued, and amount of fines collected. Drives vehicle to
garage for repairs, such as motor or transmission overhauls, and
for preventive maintenance, such as chassis lubrication and oil
change. May operate microfilm camera to photograph library cards
[PHOTOGRAPHIC-MACHINE OPERATOR (clerical) 207.685-018].
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 3 DLU: 77
249.365-010 REGISTRATION CLERK (library)
Registers library patrons to permit
them to borrow books, periodicals, and other library materials:
Copies identifying data, such as name and address, from
application onto registration list and borrowers' cards to
register borrowers, and issues cards to borrowers. Records change
of address or name onto registration list and borrowers' cards to
amend records. Tends microfilm machine to record identification
of borrower and materials issued [PHOTOGRAPHIC-MACHINE OPERATOR
(clerical)]. Reviews records, such as microfilm and issue cards,
to determine title of overdue materials and to identify borrower.
Types notices to notify borrower of overdue material and amount
of fine due.
GOE: 07.04.03 STRENGTH: L GED: R3 M1 L3 SVP: 5 DLU: 77
249.366-010 COUNTER CLERK (photofinishing)
Receives film for processing, loads
film into equipment that automatically processes film for
subsequent photo printing, and collects payment from customers of
photofinishing establishment: Answers customer's questions
regarding prices and services. Receives film to be processed from
customer and enters identification data and printing instructions
on service log and customer order envelope. Loads film into
equipment that automatically processes film, and routes processed
film for subsequent photo printing. Files processed film and
photographic prints according to customer's name. Locates
processed film and prints for customer. Totals charges, using
cash register, collects payment, and returns prints and processed
film to customer. Sells photo supplies, such as film, batteries,
and flashcubes.
GOE: 07.03.01 STRENGTH: L GED: R2 M2 L2 SVP: 2 DLU: 86
249.367-010 ANIMAL-SHELTER CLERK (nonprofit org.)
Assists public to adopt animals in
animal shelter and compiles records of impounded animals: Assists
prospective owners in selection of animals for adoption and in
preparation of adoption forms. Advises new owners of
pet-examination and neuterization services. Maintains list of
prospective dog owners and contacts them when desired type of dog
is available. Prepares dog-license forms and collects fees.
Reviews shelter records of licensed-dog owners to identify owners
of lost dogs; reviews other shelter records to help owners find
lost pets. Compiles daily records required by animal shelter
describing stray animals found by shelter workers and animals
turned in by public.
GOE: 07.04.03 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
Collects and organizes occupational
data to provide source materials for school career information
center, and assists students and teachers to locate and obtain
materials: Orders, catalogues, and maintains files on materials
relating to job opportunities, careers, technical schools,
colleges, scholarships, armed forces, and other programs. Assists
students and teachers to locate career information related to
students' interests and aptitudes, or demonstrates use of files,
shelf collections, and other information retrieval systems.
Assists students to take and score self-administered vocational
interest and aptitude tests. Keeps records of students enrolled
in work experience program and other vocational programs to
assist counseling and guidance staff. Schedules appointments with
school guidance and counseling staff for students requiring
professional assistance. May make presentations to parent and
other groups to publicize activities of career center. May
operate audio-visual equipment, such as tape recorders, record
players, and film or slide projectors.
GOE: 11.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
249.367-018 CHARTER (amuse. & rec.)
Observes horserace, calls out
description of race to other worker, and records statistical and
related data on race for use in racing publication: Focuses
binoculars on distance markers along track during race and calls
out horses' numbers, positions, estimate of distances of horses
from inside rail and between horses, and related observable data
for other worker to record. Revises record of order and distance
between horses at finish line if different from intercom
announcement of official results. Copies identifying information,
such as horses' names and drivers, from racing form onto record.
Transcribes race results, such as winning and intermediate times,
purse, and prices paid to bettors from tote board onto record.
Contacts judges, using intercom, for decisions on foul claims and
notes record accordingly. Computes race completion times for all
but winning horses, using formula. Mails completed record to
printer for use in printing race results in racing publications.
GOE: 12.01.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
Authorizes credit charges against
customer's account: Receives charge slip or credit application by
mail, or receives information from salespeople or merchants over
telephone. Verifies credit standing of customer from information
in files, and approves or disapproves credit, based on
predetermined standards. May file sales slips in customer's
ledger for billing purposes. May prepare credit cards or charge
account plates. May keep record of customer's charges and
payments and mail charge statement to customer.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 77
Compiles, verifies, and files records
and forms to control issuing, blocking (withholding), or renewal
of credit cards, performing any combination of following duties:
Receives shipments of plastic credit card blanks and verifies
totals received against invoices. Assigns consecutive batch
numbers to blank cards and stores cards in vault. Issues blank
cards for imprinting, on requisition, and keeps records of batch
numbers issued. Receives new or reissued printed cards, verifies
number sequence, and compares identifying data on cards with data
on application files to detect errors. Compiles lists of cards
containing errors and initiates correction forms. Places
completed credit cards and establishment literature into
envelopes for mailing. Receives returned cards and reviews
correspondence or searches records to determine customer reasons
for return. Receives blocking notices from officials and places
designated cards in hold file until release is authorized.
Destroys inaccurate, mutilated, undelivered, withheld, or expired
cards, in presence of witnesses, using scissors. Compiles list of
destroyed cards and records reasons for destruction, using
computer. Occasionally verifies customers' account balances to
expedite issuance or renewal of cards. Maintains related files
and control records. Issues cards for automated teller machines.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 3 DLU: 87
249.367-030 DOG LICENSER (nonprofit org.)
Canvasses assigned area to locate and
advise dog owners of licensing law; to assist with license
applications; and to collect license fees: Visits homes and
questions dog owners to determine compliance with licensing law.
Explains requirements to dog owners, fills out applications, and
collects license fees or gives application to owners for mailing.
Counts collected fees and applications. Submits fees and reports
to department for record.
GOE: 07.04.03 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77
249.367-034 EVALUATOR (nonprofit org.)
Estimates market value of items
donated to vocational rehabilitation organization and prepares
and mails tax receipts to donors: Sorts collection receipts by
type of items donated. Estimates market value of items, using
standard formula, and totals amount donated. Prepares tax receipt
and mails to donor.
GOE: 05.09.02 STRENGTH: L GED: R4 M2 L2 SVP: 4 DLU: 77
Receives and relays telephone reports
of gas emergencies and control-panel readings for
gas-distribution-control-center of public utility company:
Answers telephone reports of gas emergencies, such as leaks and
fires, from general public, police, and fire departments, and
notifies company personnel responsible for dispatch of service
crews and issuance of reports to governmental agencies. Files
charts and records of gas pressure, volume, and flow, and posts
by category in daily logbook. Calculates statistical data from
recorded readings and prepares gas supply-and-demand charts for
use by GAS DISPATCHER (pipe lines; utilities).
GOE: 07.04.05 STRENGTH: S GED: R4 M3 L3 SVP: 6 DLU: 77
Compiles records, sorts and shelves
books, and issues and receives library materials, such as books,
films, slides, and phonograph records: Records identifying data
and due date on cards by hand or using photographic equipment to
issue books to patrons. Inspects returned books for damage,
verifies due-date, and computes and receives overdue fines.
Reviews records to compile list of overdue books and issues
overdue notices to borrowers. Sorts books, publications, and
other items according to classification code and returns them to
shelves, files, or other designated storage area. Locates books
and publications for patrons. Issues borrower's identification
card according to established procedures. Files cards in catalog
drawers according to system. Repairs books, using mending tape
and paste and brush, and places plastic covers on new books.
Answers inquiries of nonprofessional nature on telephone and in
person and refers persons requiring professional assistance to
LIBRARIAN (library) 100.127-014. May type material cards or issue
cards and duty schedules. May be designated according to type of
library as Bookmobile Clerk (library); Branch-Library Clerk
(library); or according to assigned department as Library Clerk,
Art Department (library).
GOE: 11.02.04 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 82
249.367-058 PARTS-ORDER-AND-STOCK CLERK (clerical) alternate
titles: purchaser, automotive parts
Purchases, stores, and issues spare
parts for motor vehicles or industrial equipment: Obtains
purchase order number from purchasing department and assigns
identifying number. Reads shop manuals to ascertain type and
specification of part. Visits, telephones, telegraphs, or
contacts vendors by mail to order parts. Compares invoices
against requisitions to verify quality and quantity of
merchandise received. Stores purchased parts in storeroom bins
and issues parts to workers upon request. Keeps records of parts
received and issued, and inventories parts in storeroom
periodically. May record repair time expended by mechanics. May
requisition parts from central parts department for national
organization.
GOE: 05.09.01 STRENGTH: L GED: R3 M2 L2 SVP: 5 DLU: 77
249.367-062 PROCESS SERVER (business ser.)
Serves court orders and processes,
such as summonses and subpoenas: Receives papers to be served
from magistrate, court clerk, or attorney. Locates person to be
served, using telephone directories, state, county, and city
records, or public utility records, and delivers document.
Records time and place of delivery. May deliver general messages
and documents between courts and attorneys.
GOE: 07.07.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77
Compiles information and records to
prepare purchase orders for procurement of material for
industrial firm, governmental agency, or other establishment:
Verifies nomenclature and specifications of purchase requests.
Searches inventory records or warehouse to determine if material
on hand is in sufficient quantity. Consults catalogs and
interviews suppliers to obtain prices and specifications. Types
or writes invitation-of-bid forms and mails forms to supplier
firms or for public posting. Writes or types purchase order and
sends copy to supplier and department originating request.
Compiles records of items purchased or transferred between
departments, prices, deliveries, and inventories. Computes total
cost of items purchased, using calculator. Confers with suppliers
concerning late deliveries. May compare prices, specifications,
and delivery dates and award contract to bidders or place orders
with suppliers or mail order firms. May verify bills from
suppliers with bids and purchase orders and approve bills for
payment. May classify priority regulations.
GOE: 07.01.02 STRENGTH: S GED: R4 M3 L3 SVP: 4 DLU: 86
249.367-070 ROUTING CLERK (nonprofit org.)
Determines truck routes involved and
issues route slips to drivers to pick up donated clothing,
furniture, and general merchandise for vocational rehabilitation
organization: Reviews presorted route slips and reviews street
maps to determine appropriate route, based on type and quantity
of merchandise pledged and location of donor. Issues route slips
to drivers. Answers telephone and mail inquiries and complaints
from donors concerning pickups; and advises drivers of problems
or reschedules pickup. Occasionally takes pickup orders. Prepares
daily truck-collection report based on information from drivers,
and keeps attendance, safety, and maintenance records.
GOE: 07.05.04 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
249.367-074 TEACHER AIDE II (education) alternate titles:
teacher aide, clerical
Performs any combination of following
duties in classroom to assist teaching staff of public or private
elementary or secondary school: Takes attendance. Grades homework
and tests, using answer sheets, and records results. Distributes
teaching materials to students, such as textbooks, workbooks, or
paper and pencils. Maintains order within school and on school
grounds. Operates learning aids, such as film and slide
projectors and tape recorders. Prepares requisitions for library
materials and stockroom supplies. Types material and operates
duplicating equipment to reproduce instructional materials.
GOE: 07.01.02 STRENGTH: L GED: R3 M3 L3 SVP: 3 DLU: 86
249.367-078 TEST TECHNICIAN (clerical) alternate titles:
evaluation aide; test examiner
Administers and scores psychological,
vocational, or educational tests: Distributes test blanks or
apparatus to individuals being tested. Reads directions orally
from testing manual, or gives other standardized directions.
Demonstrates use of test apparatus or discusses practice
exercises to familiarize individuals with testing material.
Monitors test group to ensure compliance with directions. Times
test with stop watch or electric timer. Scores test with
test-scoring key or machine. May schedule time and place for test
to be administered. May administer test designed to measure work
skills of mentally or physically handicapped individuals. Records
results on test paper, work application, or test profile form.
GOE: 07.01.07 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 80
249.367-082 PARK AIDE (government ser.) alternate titles: park
technician; ranger aide
Assists PARK RANGER (government ser.)
169.167-042 or PARK SUPERINTENDENT (government ser.) 188.167-062
in operation of state or national park, monument, historic site,
or recreational area through performance of any combination of
clerical and other duties: Greets visitors at facility entrance
and explains regulations. Assigns campground or recreational
vehicle sites, and collects fees at park offering camping
facilities. Monitors campgrounds, cautions visitors against
infractions of rules, and notifies PARK RANGER (government ser.)
of problems. Replenishes firewood, and assists in maintaining
camping and recreational areas in clean and orderly condition.
Conducts tours of premises and answers visitors' questions when
stationed at historic park, site, or monument. Operates
projection and sound equipment and assists PARK RANGER
(government ser.) in presentation of interpretive programs.
Provides simple first-aid treatment to visitors injured on
premises and assists persons with more serious injuries to obtain
appropriate medical care. Participates in carrying out
fire-fighting or conservation activities. Assists other workers
in activities concerned with restoration of buildings and other
facilities or excavation and preservation of artifacts when
stationed at historic or archeological site.
GOE: 07.04.03 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 86
249.367-086 SATELLITE-INSTRUCTION FACILITATOR (education)
alternate titles: satellite-project site monitor
Monitors training programs transmitted
by communication satellite from institution of higher learning to
remote educational institution or facility: Registers students
for satellite communication courses and sells and distributes
textbooks and other classroom materials. Activates audiovisual
receiver and monitors classroom viewing of live or recorded
courses transmitted by communication satellite. Stimulates
classroom discussion immediately after broadcast, following
standardized format. Monitors live seminar transmittals from
institute of higher learning, elicits responses from classroom
students, and consolidates and transmits students' questions by
teletype or telephone to seminar participants for direct response
via satellite. Distributes homework assignments and test blanks
to students. Collects completed assignments and tests and mails
them to institute of higher learning. Maintains class attendance
records.
GOE: 07.01.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 86
249.367-090 ASSIGNMENT CLERK (clerical)
Compiles data to notify establishment
personnel of position vacancies, and identifies and assigns
qualified applicants, following specified guidelines and
procedures: Scans reports to detect listings of vacancies or
receives telephone notices of vacancies from establishment
personnel. Types or writes information, such as position titles,
shifts, days off, and application deadlines, on vacancy
advertisement forms. Reviews bid slips or similar application
forms submitted by employees in response to advertisement and
verifies relevant data on application against data in personnel
records. Selects applicants meeting specified criterion, such as
seniority, and notifies concerned personnel of selection.
Compiles and disperses position assignment notices to notify
other establishment personnel of applicants selected to fill
vacancies. Records data on specified forms to update personnel
and employment records.
GOE: 07.05.03 STRENGTH: S GED: R3 M2 L2 SVP: 5 DLU: 86
Monitors radio and television programs
to detect contract violations with advertisers and program
producers and violations of Federal Communications Commission
(FCC) regulations and to detect audio and video irregularities:
Times program elements, such as commercials, public service
announcements, and news bulletins, using stopwatch. Observes and
listens to programs to determine if FCC regulations and contract
provisions with advertisers and program producers have been
violated and whether quality of broadcast conforms to station and
FCC standards. Logs length, type, and time of irregularities.
GOE: 11.10.02 STRENGTH: S GED: R3 M2 L3 SVP: 4 DLU: 77
249.387-014 INTELLIGENCE CLERK (military ser.)
Collects and organizes intelligence
information from various established sources for production of
intelligence documents: Reviews data to ascertain accuracy of
data and reliability of sources. Compiles intelligence
information and disseminates data through media, such as
situation maps, charts, briefings, reports, and publications.
Maintains intelligence libraries.
GOE: 07.05.03 STRENGTH: M GED: R3 M3 L3 SVP: 6 DLU: 77
Traces animal genealogy to certify or
establish individual pedigree. Consults charts, books, and
breeding records to ascertain lineage, names, ownerships, and
show or racing performance records of ancestors. Records data and
issues certificates.
GOE: 07.05.02 STRENGTH: S GED: R3 M2 L3 SVP: 3 DLU: 77
Reads newspapers, magazines, and other
periodicals for articles of prescribed subject matter, and marks
items to be clipped, using colored pencils and customer code
system.
GOE: 07.05.02 STRENGTH: S GED: R3 M1 L3 SVP: 4 DLU: 77
249.467-010 INFORMATION CLERK-CASHIER (amuse. & rec.)
Cashes checks for patrons and provides
information concerning racetrack activities: Receives specified
amounts of monies from money room for check-cashing funds.
Examines patrons' credentials and cashes checks. Directs patrons
to such facilities as betting and paying windows and food and
beverage concessions. Resolves patrons' claims of winning tickets
not honored by PARIMUTUEL-TICKET CASHIER (amuse. & rec.).
Examines tickets under fluorescent light to verify watermark and
establish validity. Confers with payment personnel to effect
payment or refers disputed claims to supervisory personnel for
resolution. Keeps records of customer complaints and suggestions
regarding facilities and submits records to supervisory
personnel.
GOE: 07.03.01 STRENGTH: L GED: R3 M2 L3 SVP: 5 DLU: 77
Writes racing information, such as
betting odds, entries, and winning time, on paper sheets affixed
to walls or on blackboards of bookmaking establishment. Works
from stepladder.
GOE: 09.05.05 STRENGTH: L GED: R3 M2 L2 SVP: 2 DLU: 77
Tears or cuts out marked articles or
advertisements from newspapers and magazines, using knife or
scissors. Records name of publication, page and location, date,
and name of customer on label, and affixes label to clipping.
GOE: 07.07.03 STRENGTH: S GED: R2 M1 L1 SVP: 2 DLU: 77
Prepares documents, such as brochures,
pamphlets, and catalogs, for microfilming, using paper cutter,
photocopying machine, rubber stamps, and other work devices: Cuts
documents into individual pages of standard microfilming size and
format when allowed by margin space, using paper cutter or razor
knife. Reproduces document pages as necessary to improve clarity
or to reduce one or more pages into single page of standard
microfilming size, using photocopying machine. Stamps standard
symbols on pages or inserts instruction cards between pages of
material to notify MICROFILM-CAMERA OPERATOR (business ser.)
976.682-022 of special handling, such as manual repositioning,
during microfilming. Prepares cover sheet and document folder for
material and index card for company files indicating information,
such as firm name and address, product category, and index code,
to identify material. Inserts material to be filmed in document
folder and files folder for processing according to index code
and filming priority schedule.
GOE: 07.05.03 STRENGTH: S GED: R3 M1 L2 SVP: 2 DLU: 86
249.687-010 OFFICE COPY SELECTOR (print. & pub.)
Inspects publications, such as
magazines, catalogs, and pamphlets for conformance to quality
standards, and selects copies of highest quality for distribution
to management, publishers, and clients according to distribution
list: Reviews distribution list for specific publication in order
to ascertain number of copies required for distribution. Examines
overall appearance of copies received from production department
for conformance to quality standards. Examines each page of
copies for uniformity of margins, quality of multicolored and
monocolored illustrations, missing pages, and other defects.
Sorts copies with highest overall quality and routes stack to
management. Selects copies which have highest quality
reproductions of advertisements and feature articles, tags
individual copies or bundles according to distribution sheet, and
routes stacks to mailing room. Keeps records of copies
distributed.
GOE: 07.05.04 STRENGTH: L GED: R3 M1 L2 SVP: 3 DLU: 77
Locates library materials, such as
books, periodicals, and pictures for loan, and replaces material
in shelving area (stacks) or files, according to identification
number and title. Trucks or carries material between shelving
area and issue desk. May clip premarked articles from
periodicals.
GOE: 07.07.02 STRENGTH: L GED: R2 M1 L2 SVP: 2 DLU: 77
25 SALES OCCUPATIONS, SERVICES
This division includes occupations
concerned with selling real estate, insurance, securities, and
other business, financial, and consumer services.
250 SALES OCCUPATIONS, REAL ESTATE, INSURANCE,
SECURITIES, AND FINANCIAL SERVICES
This group includes occupations
concerned with renting, buying, and selling real property for
clients; selling insurance to clients; buying and selling
securities; and selling financial services, such as accounting,
auditing, tax, credit checking, financial planning, lending and
other services of financial institutions.
Plans and promotes sale of new and
custom-built homes for building contractor: Plans and organizes
sales promotion programs and techniques in cooperation with
suppliers of household appliances, furnishings, and equipment.
Locates and appraises undeveloped areas for building sites, based
on evaluation of area market conditions. Interviews prospective
clients and shows homes under construction to display
construction features and quality of work. Reviews plans and
specifications for custom-built homes with client and ARCHITECT
(profess. & kin.) to clarify costs and construction details in
preliminary negotiations for contract. Recommends construction
features and available decorating options, such as cabinet
installations, to aid client in formulating plans. Answers
questions regarding work under construction. May assess clients'
financial status to determine eligibility for financing home
through contractor. May arrange for sale of client's present home
[SALES AGENT, REAL ESTATE (real estate)].
GOE: 08.02.04 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77
Sells insurance to new and current
clients: Compiles lists of prospective clients to provide leads
for additional business. Contacts prospective clients and
explains features and merits of policies offered, recommending
amount and type of coverage based on analysis of prospect's
circumstances, and utilizing persuasive sales techniques.
Calculates and quotes premium rates for recommended policies,
using calculator and rate books. Calls on policyholders to
deliver and explain policy, to suggest additions or changes in
insurance program, or to make changes in beneficiaries. May
collect premiums from policyholders and keep record of payments.
Must hold license issued by state. May be designated according to
type of insurance sold as Sales Agent, Casualty Insurance
(insurance); Sales Agent, Fire Insurance (insurance); Sales
Agent, Life Insurance (insurance); Sales Agent, Marine Insurance
(insurance). May work independently selling variety of insurance,
such as life, fire, casualty, and marine, for many companies and
be designated Insurance Broker (insurance). May work
independently selling for one company and be designated General
Agent (insurance).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 81
250.257-014 FINANCIAL PLANNER (profess. & kin.)
Develops and implements financial
plans for individuals, businesses, and organizations, utilizing
knowledge of tax and investment strategies, securities,
insurance, pension plans, and real estate: Interviews client to
determine client's assets, liabilities, cash flow, insurance
coverage, tax status, and financial objectives. Analyzes client's
financial status, develops financial plan based on analysis of
data, and discusses financial options with client. Prepares and
submits documents to implement plan selected by client. Maintains
contact with client to revise plan based on modified needs of
client or changes in investment market. May refer client to other
establishments to obtain services outlined in financial plan. May
sell insurance to client, recommending amount and type of
coverage [SALES AGENT, INSURANCE (insurance) 250.257-010]. May
buy and sell stocks and bonds for client [REGISTERED
REPRESENTATIVE (financial) 250.257-018]. May rent, buy, and sell
property for client [SALES AGENT, REAL ESTATE (real estate)
250.357-018]. May be registered with professional self-regulatory
association and be designated Certified Financial Planner
(profess. & kin.).
GOE: 08.01.02 STRENGTH: S GED: R5 M3 L4 SVP: 8 DLU: 86
Sells financial products and services
to clients for investment purposes, applying knowledge of
securities, investment plans, market conditions, regulations, and
financial situation of clients: Identifies potential clients,
using advertising campaigns, mailing lists, and personal
contacts. Solicits business from potential clients. Interviews
clients to determine financial position, resources, assets
available to invest, and financial goals. Provides clients with
information and advice on purchase or sale of securities,
financial services, and investment plans, based on review of
professional publications and other financial literature, and
knowledge of securities market and financial services industry.
Completes sales order tickets and submits completed tickets to
support personnel for processing of client requested transaction.
Must pass state examination to receive license and become
registered to sell securities. May read status reports and
perform calculations to monitor client accounts and verify
transactions. May work for firm that offers discounted brokerage
fees and does not offer advice to clients. May develop and
implement financial plans, and sell insurance, real estate, or
securities [FINANCIAL PLANNER (profess. & kin.) 250.257-014].
GOE: 11.06.04 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 89
Sells financial services to customers
of financial institution: Develops prospects from current
commercial customers, referral leads, and other sources. Contacts
prospective customers to present information on available
services, such as deposit accounts, lines-of-credit, sales or
inventory financing, cash management, or investment services.
Determines customers' financial services needs and prepares
proposals to sell services. Reviews business trends and advises
customers regarding expected fluctuations. Attends sales and
trade meetings to develop new business prospects. May make
presentations on financial services to groups to attract new
clients. May prepare forms or agreement to complete sale. May
evaluate costs and revenue of agreements to determine if they are
profitable to continue. May sell services, such as check
processing and collecting, record keeping and reporting, trust,
investment, or safekeeping services, or products such as
travelers checks, to other financial institutions. May solicit
businesses to participate in consumer credit card program.
GOE: 08.01.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 89
250.357-010 BUILDING CONSULTANT (wholesale tr.)
Sells new home construction to
property owners: Displays and explains features of company house
plans, using such visual aids as brochures, architectural
drawings, samples of construction materials, and photographic
slides. Secures construction financing with own firm or mortgage
company. Contacts utility companies for service hookup to
client's property. May appraise client's unimproved property to
determine loan value. May investigate client's credit status. May
search public records to ascertain that client has clear title to
property. May contact utility companies for service hookup in
customer's property.
GOE: 08.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Shows and leases apartments,
condominiums, homes, or mobile home lots to prospective tenants:
Interviews prospective tenants and records information to
ascertain needs and qualifications. Accompanies prospects to
model homes and apartments and discusses size and layout of
rooms, available facilities, such as swimming pool and saunas,
location of shopping centers, services available, and terms of
lease. Completes lease form or agreement and collects rental
deposit. May inspect condition of premises periodically and
arrange for necessary maintenance. May compile listings of
available rental property. May compose newspaper advertisements.
May be required to have real estate agent's license. May contact
credit bureau to obtain credit report on prospective tenant.
GOE: 08.02.04 STRENGTH: L GED: R4 M2 L4 SVP: 5 DLU: 89
Rents, buys, and sells property for
clients on commission basis: Studies property listings to become
familiar with properties for sale. Reviews trade journals and
attends staff and association meetings to keep informed of
marketing conditions, property values, and legislation which
would affect real estate industry. Interviews prospective clients
to solicit listings. Accompanies prospects to property sites,
quotes purchase price, describes features, and discusses
conditions of sale or terms of lease. Draws up real estate
contracts, such as deeds, leases, and mortgages, and negotiates
loans on property. Must have license issued by state. May hold
broker's license and be designated Real-Estate Broker (real
estate). May assist buyer and seller in obtaining pertinent
information or services, such as finance, maintenance, repair, or
obtaining an appraisal. May obtain pictures and measurements of
rooms, doors, windows, or any other specified areas for inclusion
in newspaper advertisement and real estate booklets listing
description of property. May inspect property to determine if
repairs are needed and notify owner. May conduct seminars and
training sessions for sales agents to improve sales techniques.
May prepare closing statements, oversee signing of real estate
documents, disburse funds, and coordinate closing activities.
GOE: 08.02.04 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 89
250.357-022 SALES REPRESENTATIVE (motor trans.)
Sells warehouse space and services to
manufacturers and jobbers, performing duties as described under
SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.06 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77
Sells services, such as credit,
financial, insurance, employee investigation reports, and
credit-rating books to business establishments: Calls on
establishments, such as financial institutions and commercial and
industrial firms, to explain services offered by agency. Explains
advantages of using impartial and factual reports and data as
basis for assigning credit ratings, insurance, or security risks.
May also sell equipment, such as portable teletype terminal
units, for use in immediate retrieval of computerized data.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
251 SALES OCCUPATIONS, BUSINESS SERVICES, EXCEPT REAL
ESTATE, INSURANCE, SECURITIES, AND FINANCIAL SERVICES
This group includes occupations
concerned with selling business services, such as management
consulting, data processing, clerical, janitorial, and
exterminating services.
251.157-014 SALES REPRESENTATIVE, DATA PROCESSING SERVICES
(business ser.)
Contacts representatives of
government, business, and industrial organizations to solicit
business for data processing establishment: Calls on prospective
clients to explain types of services provided by establishment,
such as inventory control, payroll processing, data conversion,
sales analysis, and financial reporting. Analyzes data processing
requirements of prospective client and draws up prospectus of
data processing plan designed specifically to serve client's
needs. Consults SYSTEMS ANALYST (profess. & kin.) 030.167-014 and
COMPUTER SYSTEMS HARDWARE ANALYST (profess. & kin.) 033.167-010
employed by data processing establishment to secure information
concerning methodology for solving unusual problems. Quotes
prices for services outlined in prospectus. Revises or expands
prospectus to meet client's needs. Writes order and schedules
initiation of services. Periodically confers with clients and
establishment personnel to verify satisfaction with service or to
resolve complaints.
GOE: 08.01.02 STRENGTH: L GED: R5 M5 L5 SVP: 7 DLU: 86
Sells programs of industrial
relations, public relations, psychological counseling, and
psychological, intelligence, and aptitude testing to schools and
business organizations, working for industrial psychological firm
or for book publisher: Interviews management officials of
business to explain advantages of utilizing services offered.
Analyzes program needs of organization and recommends appropriate
psychological or testing program. Answers questions about
services. Takes orders for services. Aids in integrating program
into firm's method of operation. May give instructions to
organization personnel in administration, scoring, and
interpretation of tests.
GOE: 08.01.02 STRENGTH: L GED: R5 M4 L5 SVP: 7 DLU: 77
251.357-010 SALES AGENT, BUSINESS SERVICES (business ser.)
Sells business service, such as
food-vending, trading stamps, detective, armored truck,
telephone-answering, linen supply, and cleaning service: Develops
list of prospective customers by studying business and telephone
directories, consulting business associates, and observing
business establishment while driving through sales territory.
Reviews orders for ideas to expand services available to present
customers. Calls on prospects to explain features of services,
cost, and advantages. Writes orders and schedules initiation of
services. Confers with customers and company officials to resolve
complaints. May collect payments on accounts. May be designated
according to service sold as Sales Agent, Food-Vending Service
(wholesale tr.); Sales Agent, Protective Service (business ser.);
Sales Agent, Trading Stamps (business ser.).
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
251.357-018 SALES AGENT, PEST CONTROL SERVICE (business ser.)
alternate titles: sales agent, exterminating service
Sells pest-control service to home
owners and commercial concerns: Selects prospects in assigned
territory from account file, list of firms with possible need,
and from potential customers who have requested service. Calls on
prospect to explain service. Inspects premises to ascertain
presence of vermin. Prepares contract for customers including
such information as name of pest, area of infestation, and remedy
required, based on knowledge of pest, structural damage, kinds of
insecticides, and conditions conducive to pest development.
Quotes price, obtains consent of customer, and schedules
EXTERMINATOR (any industry) to initiate treatment. May treat
infested areas [EXTERMINATOR, TERMITE (business ser.)].
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Solicits purchase of franchise
operation by contacting persons who meet organization's
standards: Visits prospects to explain advantages of franchised
business, services to be rendered, costs, location, and financial
arrangements. Performs other duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May
assist franchise purchaser in early stages of operating business.
May confer with purchaser and company officials to resolve
complaints.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
251.357-026 SALES REPRESENTATIVE, HERBICIDE SERVICE (business
ser.)
Sells weed-eradication service to
firms desiring right-of-way maintenance, performing duties as
described under SALES REPRESENTATIVE (retail trade; wholesale
tr.) Master Title. Confers with prospective customer to determine
amount of ground surface to be treated, unusual vegetation
problems, terrain, and other factors influencing price of
service. Consults with technical staff, when needed, to arrive at
proposal and price quotation.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
252 SALES OCCUPATIONS, TRANSPORTATION SERVICES
This group includes occupations
concerned with selling passenger and freight transportation
services. Includes arranging passenger travel and lodging
accommodations by travel agents.
Plans itineraries, and arranges
accommodations and other travel services for customers of travel
agency: Converses with customer to determine destination, mode of
transportation, travel dates, financial considerations, and
accommodations required. Provides customer with brochures and
publications containing travel information, such as local
customs, points of interest, and special events occurring in
various locations, or foreign country regulations, such as
consular requirements and currency limitations. Computes cost of
travel and accommodations, using calculator, computer, carrier
tariff books, and hotel rate books, or quotes package tours'
costs. Books transportation and hotel reservations, using
computer terminal or telephone. Prints or requests transportation
carrier tickets, using computer printer system or system link to
travel carrier. Collects payment for transportation and
accommodations from customer. Plans, describes, arranges, and
sells itinerary tour packages and promotional travel incentives
offered by various travel carriers, utilizing knowledge of
available travel services and promotional techniques. May
specialize in foreign or domestic travel, individual or group
travel, specific geographic area, airplane charters, or package
tours. May be located in transportation terminal and specialize
in group and individual escorted tours and be designated Tour
Agent (motor trans.).
GOE: 08.02.06 STRENGTH: S GED: R4 M3 L4 SVP: 5 DLU: 81
252.257-010 TRAFFIC AGENT (air trans.; motor trans.; r.r.
trans.; water trans.) alternate titles: sales representative
Solicits freight business from
industrial and commercial firms and passenger-travel business
from travel agencies, schools, clubs, and other organizations:
Calls on prospective shippers to explain advantages of using
company facilities. Quotes tariffs, rates, and train schedules.
Explains available routes, load limits, and special equipment
available, and offers suggestions in method of loading, crating,
and handling freight. Calls on travel agents, schools, clubs, and
other organizations to explain available accommodations offered
by company. Quotes fares, schedules, and available itineraries
offered to groups by company. Speaks to members of groups and
organizations and exhibits travel movies showing points of
interest along routes to stimulate interest in travel.
Distributes descriptive pamphlets. Acts as liaison between
shipper and carrier to obtain information for settling
complaints. May specialize in soliciting freight or passenger
contracts or may travel from community to community to solicit
freight and passenger patronage and be designated Freight-Traffic
Agent (air trans.; motor trans.; r.r. trans.; water trans.);
Passenger Traffic Agent (air trans.; motor trans.; r.r. trans.;
water trans.); Traveling-Freight-And-Passenger Agent (air trans.;
motor trans.; r.r. trans.; water trans.).
GOE: 08.01.02 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 77
Solicits freight or storage business
from homeowners and business establishments and estimates
packing, crating, moving, and storage costs: Develops lists of
prospective customers from review of publications and contacts
with business and real estate firms, providing such information
as personnel transfers and home-sales listings. Calls on prospect
at home or business establishment and describes services provided
by company. Examines goods to be moved or stored, estimates cubic
feet of storage or shipping space required, using comparison
chart, and computes cost of packing, crating, moving, shipping,
and delivering household goods, machinery, or other material.
Records details on itemized sales contract, such as value and
description of goods, packing instructions, and charge for each
service.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Solicits shipper's account for
parcel-delivery firm: Visits management of new businesses and
those with change of ownership to promote new business and obtain
contracts for service. Explains shipping rates and regulations
regarding wrapping, size, handling, and weight of parcels.
Completes service contract form. Reviews shipper's accounts to
identify problems, such as overdue accounts, proposed changes in
pickup and delivery schedules, failure of shipper to follow
parcel wrapping and handling requirements, and frequency and type
of shipper's claims. Calls on shipper's representatives to
discuss and resolve problems.
GOE: 08.01.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 77
253 SALES OCCUPATIONS, UTILITIES
This group includes occupations
concerned with selling utility services, such as gas, electric
power, and telephone and telegraph services.
Contacts residential, commercial, and
industrial telephone company subscribers to ascertain
communication problems and needs and promote use of telephone
services, utilizing knowledge of marketing conditions, contracts,
sales methods, and communications services and equipment:
Discusses communication services, such as telephone,
teletypewriter, or ticker tape, with subscriber representative to
inform representative of services available, and obtains
information, such as size of physical plant, range of desired
communication, and type of equipment or service desired. Consults
with other workers regarding communication needs of subscriber to
obtain information, such as availability and cost of services or
equipment requested. Analyzes information obtained to determine
practicability of subscriber request and advises subscriber
representative on selection and utilization of services. Prepares
sales contracts. Reviews subscriber accounts to determine and
evaluate utilization of communication services. May specialize in
sales of commercial, industrial, or residential telephone
services and be designated Communications Consultant, Commercial
Services (tel. & tel.); Communications Consultant, Industrial
Services (tel. & tel.); Communications Consultant, Residential
Services (tel. & tel.).
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 87
Sells telephone services to business
accounts: Contacts and visits commercial customers to review
telephone service. Analyzes communication needs of business
establishments, using knowledge of type of business, available
telephone equipment, and traffic studies. Recommends services,
such as additional telephone instruments and lines, switchboard
systems, dial- and key-telephone systems, private-branch
exchanges, and speaker telephones. Quotes rates for equipment and
writes up orders. Explains equipment usage, using brochures and
demonstration equipment. May specialize in selling services to a
particular industry.
GOE: 08.01.02 STRENGTH: L GED: R5 M3 L4 SVP: 6 DLU: 77
253.357-010 SALES REPRESENTATIVE, PUBLIC UTILITIES (tel. &
tel.; utilities) alternate titles: commercial service
representative
Solicits prospective and existing
commercial and residential clients to promote increased or
economical use of public utilities, such as gas, electric power,
telephone, and telegraph service: Inspects installations in
existing establishments or reviews plans for new construction to
determine potential need or necessity for extension of utility
service. Advises customers in most economical use of utility to
promote energy conservation and reduce cost. Quotes approximate
rates, installation charges, and operating costs and explains
company services. Writes construction requisitions and service
applications, conforming to needs and requests of consumer. May
investigate customers' complaints concerning bills. May be
designated by type of utility sold as Sales Representative,
Electric Service (utilities); Sales Representative, Gas Service
(utilities); Sales Representative, Telephone and Telegraph
Services (tel. & tel.) or by area in which utility is sold as
Sales Representative, Rural Power (utilities).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 78
254 SALES OCCUPATIONS, PRINTING AND ADVERTISING
This group includes occupations
concerned with selling printing services, display and classified
advertising for publications, outdoor advertising, and art works
used for advertising purposes.
254.251-010 SALES REPRESENTATIVE, GRAPHIC ART (business ser.)
Sells graphic art, such as layout,
illustration, and photography, to advertising agencies and
industrial organizations for use in advertising and illustration:
Plans and sketches layouts to meet customer needs. Advises
customer in methods of composing layouts, utilizing knowledge of
photographic and illustrative art and printing terminology.
Informs customer of types of artwork available by providing
samples. Computes job costs. Delivers advertising or illustration
proofs to customer for approval. May write copy as part of
layout.
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L4 SVP: 7 DLU: 77
254.257-010 SALES REPRESENTATIVE, SIGNS AND DISPLAYS
(fabrication, nec)
Solicits and draws up contracts for
signs and displays: Calls on advertisers and sales promotion
people to obtain information concerning prospects for current
advertising and sales promotion. Discusses advantages of and
suggests ideas for signs and displays. Submits rendering or
drawing of proposed sign or display to prospect. Draws up
contract covering arrangements for designing, fabricating,
erecting, and maintaining sign or display, depending on type of
job and customer's wishes. May confer with architect in
determining type of sign. May select and arrange for lease of
site [SALES AGENT, REAL ESTATE (real estate)].
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Obtains leases to sites for outdoor
advertising: Persuades property owners to lease sites for
erection of billboard signs used in outdoor advertising. Arranges
price and draws up lease. May locate potential billboard sites,
using automobile to travel through assigned district. May search
legal records for land ownership.
GOE: 11.12.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77
Sells classified and display
advertising space for publication: Prepares list of prospects
from leads in other papers and from old accounts. Obtains
pertinent information concerning prospect's past and current
advertising for use in sales presentation. Visits advertisers to
point out advantages of own publication and exhibits prepared
layouts with mats and copy with headings. May collect payments
due. Usually designated by type of advertising sold as Sales
Representative, Classified Advertising (print. & pub.); Sales
Representative, Display Advertising (print. & pub.).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Visits business establishments to
solicit business for printing firm: Interviews purchasing
personnel and quotes prices on printed material from schedule or
secures price from ESTIMATOR, PRINTING (print. & pub.). Explains
technical phases, such as type size and style, paper stock,
binding materials, and various methods of reproduction. Contacts
prospects, following leads submitted by management, established
customers, or developed through other sources. May prepare sales
promotional letters to be sent to prospective customers. May
submit formal bids on large orders of printed matter.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells electric, cutout, neon,
engraved, or painted signs, to be made according to customers'
specifications, from materials, such as wood, metal, or plastic,
utilizing knowledge of lettering, color harmony, and processes
involved in making various signs. Performs other duties as
described under SALESPERSON (retail trade; wholesale tr.) Master
Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
259 SALES OCCUPATIONS, SERVICES, N.E.C.
This group includes occupations, not
elsewhere classified, concerned with selling services.
259.157-010 SALES REPRESENTATIVE, AUDIOVISUAL PROGRAM
PRODUCTIONS (motion picture)
Contacts prospective customers to sell
service of producing motion pictures or recordings designed to
inform specific audiences about goods, services, or procedures,
performing duties as described under SALES REPRESENTATIVE (retail
trade; wholesale tr.) Master Title: Records customer's
instructions and plans preliminary programs commensurate with
customer's objectives and budget limitations. Obtains information
necessary for production specialists to produce programs that
accomplish customer's aims. Consults with production specialists
to obtain cost estimate of program and submits estimate to
customer for approval.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
259.157-014 SALES REPRESENTATIVE, HOTEL SERVICES (hotel &
rest.)
Contacts representatives of
government, business, associations, and social groups to solicit
business for hotel, motel, or resort: Reviews information on
sales meetings, conventions, training classes, overnight travel,
and other functions held by organization members to select
prospective customers for hotel services. Calls on prospects to
solicit business, analyzes requirements of function, outlines
available hotel facilities and services offered, and quotes
prices. Verifies reservations by letter, or draws up contract and
obtains signatures. Confers with customer and hotel department
heads to plan function details, such as space requirements,
publicity, time schedule, food service, and decorations. May
serve as convention advisor or coordinator during function to
minimize confusion and resolve problems, such as space adjustment
and need for additional equipment. May select and release hotel
publicity. May prepare and mail advance brochures to prospective
customers.
GOE: 08.01.02 STRENGTH: S GED: R4 M3 L4 SVP: 7 DLU: 81
Solicits applications for enrollment
in technical, commercial, and industrial schools: Contacts
prospects, explains courses offered by school, and quotes fees.
Advises prospective students on selection of courses based on
their education and vocational objectives. Compiles registration
information. May accept registration fees or tuition payments.
May be designated according to type of school as Sales
Representative, Business Courses (education); Sales
Representative, Correspondence Courses (education).
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells electroplating services to
manufacturers of formed metal and plastic products: Visits
industrial establishments that manufacture formed metal and
plastic products, such as metal automotive parts and plastic
radio and television control panels. Evaluates structural
characteristics and properties of products and determines
specifications of finishing process, such as plating, anodizing,
and coloring, utilizing knowledge of electroplating processes on
metal and plastic. Confers with production staff of
electroplating establishment to analyze special problems related
to customer's product. Performs other duties as described under
SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 7 DLU: 77
259.257-018 SERVICE REPRESENTATIVE, ELEVATORS, ESCALATORS, AND
DUMBWAITERS (wholesale tr.)
Sells maintenance service and
engineering improvements for elevators, escalators, and
dumbwaiters, applying knowledge of mechanical engineering:
Compiles list of prospective customers and schedules contacts
according to sales potential and geographical location. Explains
type of service available and quotes cost of servicing equipment,
explains tasks performed to achieve maximum performance, such as
lubrication, electronic testing, and inspection of cables. Writes
service contracts for new customers and renewal contracts for
current customers. Explains benefits of modernizing equipment,
such as improved speed, safety, and appearance. Inspects
equipment and tallies traffic in building. Writes report of
equipment to be modernized and changes to be made, and submits to
engineering department for cost quotations. Presents proposal to
customer for approval. Prepares monthly report of contracts sold,
details of business transactions, and customers contacted. May
sell elevator, escalator, and dumbwaiter parts to owners who
maintain own equipment.
GOE: 08.01.01 STRENGTH: L GED: R5 M4 L4 SVP: 5 DLU: 77
259.257-022 SALES REPRESENTATIVE, SECURITY SYSTEMS (business
ser.)
Sells burglar, fire, and medical
emergency alarm systems and security monitoring services to
individuals and businesses: Contacts prospective customers to
explain security monitoring services and to demonstrate alarm
systems. Examines customer's home or business and analyzes
customer's requirements to recommend security system to meet
customer's needs. Explains operation of security system after
installation. Performs other duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.02 STRENGTH: M GED: R4 M3 L4 SVP: 5 DLU: 86
Promotes sale of group or season
tickets for sports or other entertainment events: Telephones,
visits, or writes to organizations, such as chambers of commerce,
corporate-employee-recreation clubs, social clubs, and
professional groups, to persuade them to purchase group tickets
or season tickets to sports or other entertainment events, such
as baseball, horseracing, or stage plays. Quotes group-ticket
rates, arranges for sale of tickets and seating for group on
specific date(s), and obtains payment. May arrange for club to
sponsor sports event, such as one of races at horseracing track.
GOE: 08.02.08 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77
Sells dancing instructions to patrons
at dance studio: Interviews patron to ascertain dancing
background. Dances with patron to determine dancing ability and
discusses ability with patron. Devises plan of instruction and
persuades patron to purchase lessons. May prepare sales contracts
and receive payments. May instruct patron in dancing [INSTRUCTOR,
DANCING (education)].
GOE: 08.02.05 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 77
259.357-018 SALES REPRESENTATIVE, RADIO AND TELEVISION TIME
(radio-tv broad.) alternate titles: account executive
Contacts prospective customers to sell
radio and television time or captioning services for broadcasting
station, network, or cable television franchise: Calls on
prospects and presents outlines of various programs or commercial
announcements. Discusses current popularity of various types of
programs, such as news, drama, and variety. Drives auto vehicle
to prospective customer's location. May arrange for and accompany
prospect to commercial taping sessions. May prepare promotional
plans, sales literature, and sales contracts, using computer.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 89
259.357-022 SALES REPRESENTATIVE, TELEVISION CABLE SERVICE
(radio-tv broad.)
Contacts homeowners, apartment
managers, and other prospects to sell cable television service:
Compiles list of prospective customers from lists of homes that
do not have cable television and lists of residential addresses
with names of owners and occupants. Travels throughout assigned
territory to call on prospective customers in their homes to
solicit orders. Performs duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 88
259.357-026 SALES REPRESENTATIVE, UPHOLSTERY AND FURNITURE
REPAIR (retail trade)
Calls on prospective customers to sell
and estimate cost of furniture repair and upholstery service,
utilizing knowledge of upholstery and repair procedures and
material and labor costs: Examines worn or damaged furniture to
determine extent of repairs required. Estimates amount of
material required based on style and dimensions of furniture.
Advises customer on color and type of fabric. Completes estimate
form and gives form to customer. Prepares sales contract for
upholstery work.
GOE: 08.02.06 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77
259.357-030 SALES REPRESENTATIVE, WEATHER-FORECASTING SERVICE
(business ser.)
Sells weather forecasting services to
business establishments: Calls on or writes to establishments,
such as construction contractors and airlines, explains services,
and quotes prices to gain new customers or renew current
accounts. Writes customer orders and maintains order files. May
write advertising and sales promotion aids.
GOE: 08.01.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
259.357-034 TICKET BROKER (amuse. & rec.)
Purchases entertainment tickets in
blocks at box-office prices, usually before attraction opens:
Prices tickets for profitable resale, based on such factors as
availability and demand for tickets and location of seats. Sells
tickets to public in accordance with legal regulations concerning
amount of profit or place of sale. May trade as well as buy and
sell tickets. May pick up and deliver, by automobile, tickets
bought, sold, or traded.
GOE: 11.06.04 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Solicits business for tobacco auction
warehouse and rents space for display of tobacco on warehouse
floor: Meets tobacco growers at warehouse entrance, on streets,
or visits growers prior to sale to solicit their business.
Informs customers or prospective customers of warehouse space
available for tobacco display. Issues tickets to growers
reserving warehouse space and ascertains that space has been
reserved.
GOE: 08.01.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 77
26 SALES OCCUPATIONS, CONSUMABLE COMMODITIES
This division includes occupations
concerned with selling consumable commodities, such as farm
produce and livestock, foodstuffs, textiles, apparel, fuels and
petroleum products, chemicals, and drug preparations, when
knowledge of the commodities sold is required.
260 SALES OCCUPATIONS, AGRICULTURAL AND FOOD
PRODUCTS
This group includes occupations
concerned with selling farm products, such as grains, vegetables,
fruits, nuts, poultry, livestock, and raw wool; cut flowers;
animal hides, skins, and fur pelts; milled products, such as
flour, meal, and cereals (except farm-animal feed); food staples
and specialties, such as meat, seafood, dairy and bakery
products, canned goods, coffee, candy, and tobacco; pet foods;
and beverages, such as soft drinks, wine, and liquor. Occupations
concerned with selling farm-animal feed and horticultural and
nursery products, such as seeds, bulbs, shrubs, and trees, are
found in Group 272.
Sells cattle, horses, hogs, and other
livestock on commission to packing houses, farmers, or other
purchasers: Contacts prospective buyers to persuade them to
purchase livestock. Reviews current market information and
inspects livestock to determine their value. Informs buyers of
market conditions, care, and breeding of livestock. Attends
livestock meetings to keep informed of livestock trends and
developments.
GOE: 08.01.03 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
260.357-010 COMMISSION AGENT, AGRICULTURAL PRODUCE (wholesale
tr.) alternate titles: broker, agricultural produce
Sells bulk shipments of agricultural
produce on commission basis to WHOLESALERS (wholesale tr.) I or
other buyers for growers or shippers. Deducts expenses and
commission from payment received from sale of produce, and remits
balance to shipper. May call on wholesalers' customers, such as
restaurants and institutional food services, to promote sales and
provide nutritional and other information about products. May be
required to be licensed and bonded by state.
GOE: 08.01.03 STRENGTH: S GED: R4 M3 L4 SVP: 6 DLU: 77
Sells food products, such as bakery
products, confectionery, canned goods, coffee, tea, spices,
poultry, meats, and seafood, to retail food stores, wholesale
grocers, restaurants, hotels, or institutions. Performs other
duties as described under SALES REPRESENTATIVE (retail trade;
wholesale tr.) Master Title. May be designated according to kind
of food sold as Sales Representative, Flour And Cereals
(wholesale tr.); Sales Representative, Groceries (wholesale tr.);
Sales Representative, Meats (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells beer and other malt liquors to
taverns, hotels, restaurants, cocktail lounges, bowling alleys,
steamship companies, railroads, military establishments,
delicatessens, and supermarkets for wholesale distributor.
Performs other duties as described under SALES REPRESENTATIVE
(retail trade; wholesale tr.) Master Title. Confers with SALES
SUPERVISOR, MALT LIQUORS (wholesale tr.) to resolve customer
problems.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 77
Sells tobacco products, such as
cigars, cigarettes, and pipe tobacco, and smoking supplies, such
as pipes and tobacco pouches, performing duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title. May also sell confectionery and chewing gum products.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L3 SVP: 5 DLU: 77
260.357-026 SALESPERSON, FLOWERS (retail trade)
Sells natural and artificial flowers,
potted plants, floral pieces, and accessories: Advises customer
regarding type of flowers, floral arrangements, and decorations
desirable for specific occasions, utilizing knowledge of social
and religious customs. Arranges display of flowers and decorative
accessories, such as vases and ceramics. Performs other duties as
described under SALESPERSON (retail trade; wholesale tr.) Master
Title. May contact florists in other communities by telegraph or
telephone to place orders for out-of-town delivery. May design
and make up corsages, wreaths, sprays, and other floral
decorations.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L3 SVP: 4 DLU: 77
261 SALES OCCUPATIONS, TEXTILE PRODUCTS, APPAREL, AND
NOTIONS
This group includes occupations
concerned with selling textile products, such as canvas, jute,
and felt products, parachutes, and fish nets; yard goods, such as
woolen, cotton, and synthetic fabrics; apparel and accessories,
including footwear (except orthopedic), hats, wigs, belts,
neckties, fur garments, and corsets; trimmings, such as
embroidery, waistbands, and cording; safety apparel, such as
goggles, safety belts, and fireproof suits; and notions, such as
buttons, buckles, pins, needles, hooks and eyes, and slide and
snap fasteners. Occupations concerned with selling textile
fibers, jewelry, and leather goods other than belts and apparel,
such as billfolds, luggage, and saddlery, are included in Group
269. Occupations concerned with selling orthopedic shoes are
included in Group 276.
Sells wigs, wiglets, falls, and other
hairpieces in salon, department store, specialty shop, or
customer's home, performing duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title: Observes customer's
facial features and complexion and selects wig for customer's
consideration. Fits and styles wig on customer, combing and
brushing wig to achieve desired effect. Advises customer on care
and homestyling of wig. Styles wigs and hairpieces for display
purposes, using combs, brushes, hair sprays, and cleaning
compounds. May clean, cut, and style hairpieces for customer and
be designated Wig Stylist (personal ser.).
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77
Sells corsets, girdles, brassieres,
and other foundation garments: Measures customer, using tape
measure, and selects garment to fit customer. Assists customer in
trying on garments. Advises customer on type of garment for
reducing, surgical, maternity, or corrective purposes that will
support and mold figure, based on knowledge of foundation
garments. May fit garment on customer and indicate necessary
alterations, using pins. Performs other duties as described under
SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Contacts apparel manufacturers to sell
trimmings for apparel, such as dresses, blouses, shirts, and
sweaters, and service of applying trim to apparel: Suggests
design and trimming, such as embroidery, applique, tucking, or
cording, to use on apparel. Performs other duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells canvas goods, such as awnings,
tents, tarpaulins, covers, and bags, to retail outlets and
industrial and commercial establishments, performing duties as
described under SALES REPRESENTATIVE (retail trade; wholesale
tr.) Master Title. May rent tents for events, such as circuses,
conventions, or revival meetings. May measure area to be covered
by canvas product. May deliver and install awnings [AWNING HANGER
(construction; retail trade; tex. prod., nec)].
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Sells footwear, such as shoes, boots,
overshoes, and slippers, performing duties as described under
SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
261.357-022 SALES REPRESENTATIVE, MEN'S AND BOYS' APPAREL
(wholesale tr.)
Sells men's and boys' clothing, such
as suits, coats, sport jackets, and slacks, utilizing knowledge
of garment construction, fabrics, and styles. Performs other
duties as described under SALES REPRESENTATIVE (retail trade;
wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
261.357-026 SALES REPRESENTATIVE, SAFETY APPAREL AND EQUIPMENT
(wholesale tr.)
Sells safety apparel and equipment,
such as goggles, masks, shoes, belts, helmets, fireproof suits,
and hearing-protection devices, performing duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title. Tours industrial plant and suggests protective clothing
and devices to prevent accidents.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
Sells textile fabrics, such as
cottons, wools, synthetics, and combination blends, to garment
manufacturers, retail stores, textile converters, and buying
offices, utilizing knowledge of textile construction, fabrics,
fashion, and textile products. Performs duties as described under
SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
May sell raw fibers to spinning mills and be designated Sales
Representative, Raw Fibers (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Sells men's and women's uniforms for
use in industrial and commercial establishments, medical-service
organizations, and for such groups as bands and private
organizations, performing duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title. May
take individual measurements for uniforms.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
261.357-038 SALES REPRESENTATIVE, WOMEN'S AND GIRLS' APPAREL
(wholesale tr.)
Sells women's and girls' apparel, such
as coats, dresses, lingerie, and accessories, utilizing knowledge
of fabrics, style, and prices. Performs other duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title. May specialize according to price range of garment sold.
May sell only girls' or women's apparel and be designated Sales
Representative, Girls' Apparel (wholesale tr.); Sales
Representative, Women's Apparel (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
261.357-042 SALESPERSON, FURS (retail trade)
Sells ready-to-wear or custom-made fur
garments and pieces, such as capes, coats, neckpieces, and
stoles: Displays garments from stock and assists customer in
trying on garment. Explains qualities of various kinds of fur,
how fur garments are made, number of skins used, and when
particular types of furs should be worn. Displays samples of fur
skins and linings at request of customer desiring custom-made
garment. Estimates cost of altering, remodeling, or repairing
garment. Receives fur garment for storage, writes description on
ticket, and estimates value of garment and storage cost. Performs
other duties as described under SALESPERSON (retail trade;
wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
261.357-046 SALESPERSON, INFANTS' AND CHILDREN'S WEAR (retail
trade)
Sells infants' and children's wearing
apparel, nursery furniture, and bedding: Advises customer on
durability of merchandise and quantity to purchase for infants.
Suggests gift items or sizes of infants' clothes. May sell
infants' and children's shoes. Performs other duties as described
under SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77
261.357-050 SALESPERSON, MEN'S AND BOYS' CLOTHING (retail
trade)
Sells men's and boys' outer garments,
such as suits, pants, and coats: Advises customer about
prevailing styles and appropriateness of garments for particular
occasions. Answers questions about fabric, design, and quality of
garment. Selects standard-size garments nearest customer's
measurements. May measure customer to determine garment size
required, using measuring tape. May mark garment for alterations.
Performs other duties as described under SALESPERSON (retail
trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81
Sells men's furnishings, such as
neckties, shirts, belts, hats, and accessories: Advises customer
on coordination of accessories based on knowledge of current
fashions. Answers questions relating to fabrics and quality of
merchandise. Performs other duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title. May be designated
according to type of furnishing sold as Salesperson, Men's Hats
(retail trade); Salesperson, Neckties (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
Displays, fits, and sells women's hats
and related accessories: Observes customer's age, coloring,
figure, and shape of face and selects hats for customer's
consideration. Fits hats on customer. May manually adjust
headband to alter hat size for customer. May also sell wigs and
other hairpieces [SALESPERSON, WIGS (personal ser.; retail
trade)]. Performs other duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77
261.357-062 SALESPERSON, SHOES (retail trade)
Fits and sells shoes, boots, and other
footwear: Ascertains style and color of shoe customer wishes.
Asks customer shoe size or measures customer's foot, using
measuring device. Obtains footwear of specified style, color, and
size from stock. Helps customer try on shoes, observes and
questions customer about fit, and feels customer's feet through
shoes to ensure fit. May stretch shoes, using hand stretcher, or
insert insoles or instep pads to improve fit. May sell related
products, such as handbags, hosiery, shoetrees, and shoe polish.
Performs other duties as described under SALESPERSON (retail
trade; wholesale tr.) Master Title. May be designated according
to type of shoes sold as Salesperson, Children's Shoes (retail
trade); Salesperson, Men's Shoes (retail trade); Salesperson,
Women's Shoes (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 4 DLU: 81
Sells women's clothing and
accessories, such as coats, sportswear, suits, dresses, formal
gowns, lingerie, hosiery, belts, gloves, costume jewelry,
handbags, and scarfs: Advises customer on current fashion and
coordinating accessories. Answers questions regarding
washability, durability, and color fastness of fabrics. May mark
garments for alterations. Performs other duties as described
under SALESPERSON (retail trade; wholesale tr.) Master Title. May
be designated according to specific category or type of item sold
as Salesperson, Fashion Accessories (retail trade); Salesperson,
Handbags (retail trade); Salesperson, Hosiery (retail trade);
Salesperson, Lingerie (retail trade); Salesperson, Women's
Dresses (retail trade); Salesperson, Women's Sportswear (retail
trade.).
GOE: 08.02.02 STRENGTH: L GED: R3 M2 L3 SVP: 3 DLU: 81
Sells yard goods made from cotton,
linen, wool, silk, synthetic fibers, and other materials: Unrolls
bolts of cloth to display assortment of fabrics to customer.
Advises customer as to kind and quantity of material required to
make garments, bed clothes, curtains, and other articles.
Discusses features and qualities of fabric, such as weave,
texture, color, and washability. Suggests harmonizing or matching
colors of fabrics. Measures and cuts length of fabric from bolt,
using scissors and measuring machine or yardstick. Performs other
duties as described under SALESPERSON (retail trade; wholesale
tr.) Master Title. May sell sewing accessories and notions, such
as dress patterns, needlecraft books, needles, thread, buttons,
and zippers.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77
Sells suede and leather apparel and
accessories: Advises customer on selection of apparel and on
coordination of accessories, such as handbags, belts, and boots.
Answers questions regarding cleaning requirements, color
fastness, and durability of article. Packs or wraps customer
purchase. Checks merchandise deliveries against packing slips.
Tickets merchandise, using ticket gun. Inventories stock. Posts
daily sales from sales slips onto inventory sheet. Performs other
duties as described under SALESPERSON (retail trade; wholesale
tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 5 DLU: 86
262 SALES OCCUPATIONS, CHEMICALS, DRUGS, AND
SUNDRIES
This group includes occupations
concerned with selling organic and inorganic chemicals, drugs,
medicines, cosmetics, toiletries, and allied products.
Promotes use of and sells ethical
drugs and other pharmaceutical products to physicians, DENTISTS
(medical ser.) 072.101-010, hospitals, and retail and wholesale
drug establishments, utilizing knowledge of medical practices,
drugs, and medicines: Calls on customers, informs customer of new
drugs, and explains characteristics and clinical studies
conducted with drug. Discusses dosage, use, and effect of new
drugs and medicinal preparations. Gives samples of new drugs to
customer. Promotes and sells other drugs and medicines
manufactured by company. May sell and take orders for
pharmaceutical supply items from persons contacted.
GOE: 08.01.01 STRENGTH: L GED: R5 M3 L5 SVP: 7 DLU: 77
262.357-010 SALES REPRESENTATIVE, CHEMICALS AND DRUGS
(wholesale tr.)
Sells chemical or pharmaceutical
products, such as explosives, acids, industrial or agricultural
chemicals, medicines, and drugs, performing duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells toilet preparations, such as
cosmetics, perfumes, soaps, bath oils, and facial and hair
preparations, utilizing knowledge of promotion and display
techniques. Performs other duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
262.357-018 SALESPERSON, COSMETICS AND TOILETRIES (retail
trade)
Sells cosmetics and toiletries, such
as skin creams, hair preparations, face powder, lipstick, and
perfume, to customers in department store or specialty shop:
Demonstrates methods of application of various preparations to
customer. Explains beneficial properties of preparations and
suggests shades or varieties of makeup to suit customer's
complexion. May weigh and mix facial powders, according to
established formula, to obtain desired shade, using spatula and
scale. Performs other duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 77
Contacts prospective customers to sell
chemicals that treat water in boilers, cooling towers, and air
wash systems: Schedules appointment to explain products and
services available, inspects customer water system equipment, and
prepares service estimates. Obtains sample of water to be
analyzed, and ships sample to home office for analysis. Receives
and reviews analysis, and contacts customers to recommend
treatment to control levels of substances in water. Explains
merits of program to persuade customer to purchase treatment
package. Attempts to resolve problems encountered with customer's
water-treatment process. Sells water-treatment chemicals to
customer. Performs follow-up test on water in customer water
system, utilizing test kit, knowledge of chemical treatment, and
reference manual. Explains test results to customers. Observes
changes in water color and recommends to customer amount and type
of chemical additives for necessary water treatment.
GOE: 08.02.01 STRENGTH: S GED: R3 M3 L3 SVP: 7 DLU: 86
Sells fuels, other than petroleum,
such as coal, coke, and wood, performing duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title.
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
Sells petroleum products, such as
gasoline, oil, greases, and lubricants, performing duties as
described under SALES REPRESENTATIVE (retail trade; wholesale
tr.) Master Title. May be designated according to specific
petroleum product sold as Sales Representative, Industrial
Lubricants (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Persuades customers to use sales
promotion display items of wholesale commodity distributor:
Visits retail establishments, such as department stores, taverns,
supermarkets, and clubs to persuade customers to use display
items to promote sale of company products. Delivers promotion
items, such as posters, glasses, napkins, and samples of product,
and arranges display of items in customer's establishment. May
take sales order from customer.
GOE: 08.02.01 STRENGTH: L GED: R4 M2 L3 SVP: 3 DLU: 77
27 SALES OCCUPATIONS, COMMODITIES, N.E.C.
This division includes occupations
concerned with selling commodities, not included in Division 26,
when knowledge of the commodities sold is required.
270 SALES OCCUPATIONS, HOME FURNITURE, FURNISHINGS, AND
APPLIANCES
This group includes occupations
concerned with selling household furniture; housefurnishings,
such as china, glassware, silverware, floor coverings, bedding,
curtains, draperies, upholstery, linens, brooms, and other
household accessories; and home appliances, such as
refrigerators, dishwashers, clothes washers and driers, sewing
machines, vacuum cleaners, radios, television sets, phonograph
and high fidelity equipment, household lamps, toasters, and room
air-conditioners. Occupations concerned with selling industrial
and commercial air-conditioning units and refrigerators are
included in Group 274.
Demonstrates and sells sewing
machines: Explains and demonstrates to prospective customers how
to thread and adjust tensions on machine, use various
attachments, and set machine to sew various stitches. Estimates
and quotes trade-in allowance for customer's old machine.
Determines extent of repair service required in response to
customer's call and advises customer on minor repair procedures
or arranges for service. May prepare machine rental contracts.
May clean and maintain store demonstrator machines. May sell
vacuum cleaners and sewing accessories. Performs other duties as
described under SALESPERSON (retail trade; wholesale tr.) Master
Title.
GOE: 08.02.02 STRENGTH: M GED: R4 M3 L4 SVP: 6 DLU: 77
270.357-010 SALES REPRESENTATIVE, HOME FURNISHINGS (wholesale
tr.)
Sells home furnishings, such as china,
glassware, floor coverings, furniture, linens, brooms, and
kitchen articles, performing duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells household appliances, such as
refrigerators, ranges, laundry equipment, dishwashers, vacuum
cleaners, and room air-conditioning units. Performs duties as
described under SALES REPRESENTATIVE (retail trade; wholesale
tr.) Master Title. May train dealers in operation and use of
appliances.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
270.357-018 SALESPERSON, CHINA AND SILVERWARE (retail trade;
wholesale tr.)
Displays and sells china, glassware,
and silver flatware and hollow ware: Advises customer on use of
various silverware, china, and glassware items for specific
purposes or decorative schemes. May be required to have knowledge
of manufacturing methods, materials, and methods of decoration of
china. Performs other duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title. May be designated
according to category of items sold as Salesperson, China And
Glassware (retail trade; wholesale tr.); Salesperson, Silverware
(retail trade).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
270.357-022 SALESPERSON, CURTAINS AND DRAPERIES (retail trade)
Sells curtains, draperies, slipcovers,
bedspreads, and yard goods from which these may be made: Displays
samples of fabric and advises customer regarding color and
pattern of material or style that will complement furnishings in
customer's home. Selects size or number of curtains or drapes
required, based on customer's specifications or window
measurements. May estimate cost of fabricating draperies,
curtains, or slipcovers. May measure and cut fabric from bolt.
May also sell curtain and drapery rods and window shades.
Performs other duties as described under SALESPERSON (retail
trade; wholesale tr.) Master Title. May sell custom-made
draperies to customers in their homes and be designated
Salesperson, Custom Draperies (retail trade).
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
Displays and sells floor coverings,
such as carpets, rugs, and linoleum, in department store,
specialty store, or showroom: Shows rugs or samples of carpets to
customer. Explains qualities of various rugs and carpets, such as
composition, method of fabrication, and wearing qualities.
Estimates cost and amount of covering required, referring to
customer's floor plans. Performs other duties as described under
SALESPERSON (retail trade; wholesale tr.) Master Title. May
measure floor and sell floor coverings in customer's home or
place of business and be designated Floor-Coverings Estimator
(retail trade; wholesale tr.); Salesperson, Terrazzo Tiles
(retail trade; wholesale tr.).
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
270.357-030 SALESPERSON, FURNITURE (retail trade)
Sells furniture and bedding in
furniture or department store: Suggests furniture size, period
style, color, fabric, and wood that will complement customer's
home and other furnishings. Discusses quality of fabric and
finish, and type and quality of construction with customer. May
resolve customer complaints regarding delivery of damaged or
incorrect merchandise. Performs other duties as described under
SALESPERSON (retail trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81
Sells radios, television sets, and
other household appliances to customers: Explains features of
appliances, such as stoves, refrigerators, vacuum cleaners, and
washing machines. Demonstrates television, radio, and phonograph
sets. Performs other duties as described under SALESPERSON
(retail trade; wholesale tr.) Master Title. May sell service
contracts for appliances sold. May demonstrate appliances on
display floor of utility company and refer interested customers
to appliance dealers for purchase.
GOE: 08.02.02 STRENGTH: L GED: R4 M3 L4 SVP: 4 DLU: 77
Sells home-entertainment electronic
sound equipment and parts, such as stereophonic phonographs,
recording equipment, radios, speakers, tuners, amplifiers,
microphones, and record changers. Explains features of various
brands, meaning of technical manufacturers' specifications, and
method of installation, applying knowledge of electronics.
Performs other duties as described under SALESPERSON (retail
trade; wholesale tr.) Master Title.
GOE: 08.02.02 STRENGTH: M GED: R4 M3 L4 SVP: 4 DLU: 77
271 SALES OCCUPATIONS, ELECTRICAL GOODS, EXCEPT HOME
APPLIANCES
This group includes occupations
concerned with selling electrical industrial apparatus, electric
transmission and distribution equipment, electric lighting and
wiring equipment, communications equipment, and electrical and
electronic components and accessories.
271.257-010 SALES REPRESENTATIVE, COMMUNICATION EQUIPMENT
(wholesale tr.)
Sells communication equipment, such as
telephone and telegraph apparatus, intercommunication equipment,
and radio broadcasting equipment, utilizing knowledge of
electronics. Analyzes customer's communication needs and
recommends equipment needed. Performs other duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title. May train personnel of business establishments in use of
equipment.
GOE: 08.01.01 STRENGTH: L GED: R4 M4 L4 SVP: 6 DLU: 77
271.352-010 SALES REPRESENTATIVE, RADIOGRAPHIC-INSPECTION
EQUIPMENT AND SERVICES (wholesale tr.)
Sells radiographic equipment,
supplies, and inspection services to foundries, railroads, and
other establishments requiring radiographic devices and materials
for such purposes as inspecting welds, detecting variances in
product quality, and conducting research into structure of
metals. Performs duties as described under SALES REPRESENTATIVE
(retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Sells electronic devices that clean,
test, or process materials by means of ultrahigh frequency sound
waves, such as disintegrators for cleaning surgical instruments,
electronic guns for bonding plastics, and sonic devices for
detecting flaws in metals, cutting steel and diamonds, and
separating fossils from rocks. Performs duties as described under
SALES REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells new and used fractional
horsepower electric motors and estimates costs of repairs in
manufacturing, retail, or repair establishment: Determines
malfunction of motors received for repair, using test equipment.
Estimates repair cost, using pricelist for parts and labor.
Receives motors in exchange for new or used motors. Keeps records
of exchange or sales of new and used motors. Performs other
duties as described under SALESPERSON (retail trade; wholesale
tr.) Master Title. May repair motors [ELECTRIC-MOTOR REPAIRER
(any industry)].
GOE: 08.02.03 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
271.357-010 SALES REPRESENTATIVE, ELECTRONICS PARTS (wholesale
tr.)
Sells radio, television, and other
electronics parts to establishments, such as appliance stores,
dealers, and repair shops or electronics and aircraft
manufacturing firms, performing duties as described under SALES
REPRESENTATIVE (retail trade; wholesale tr.) Master Title.
GOE: 08.01.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
Sells television tape, used to record
programs for delayed play-back, performing duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 3 DLU: 77
272 SALES OCCUPATIONS, FARM AND GARDENING EQUIPMENT AND
SUPPLIES
This group includes occupations
concerned with selling such items as tractors, farm implements
and machinery, feed and feed supplements, fertilizer, and lawn
and gardening tools, equipment, and accessories; and
horticultural and nursery products, such as shrubs, trees, seeds,
and bulbs.
Sells livestock- and poultry-feed
products to farmers and retail establishments: Suggests feed
changes to improve breeding of fowl and stock. Performs other
duties as described under SALES REPRESENTATIVE (retail trade;
wholesale tr.) Master Title. May specialize in selling feed
supplements and be designated Sales Representative,
Cattle-And-Poultry Feed Supplements (wholesale tr.).
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 6 DLU: 77
272.357-014 SALES REPRESENTATIVE, FARM AND GARDEN EQUIPMENT
AND SUPPLIES (wholesale tr.)
Sells farm and garden machinery,
equipment, and supplies, such as tractors, feed, fertilizer,
seed, insecticide, and farm and garden implements, performing
duties as described under SALES REPRESENTATIVE (retail trade;
wholesale tr.) Master Title. May sell spare parts and service
contracts for machinery and equipment.
GOE: 08.02.01 STRENGTH: L GED: R4 M3 L4 SVP: 5 DLU: 77
Sells poultry equipment and supplies,
such as brooders, coolers, feeders, graders, and washers: Advises
customers on care and feeding of poultry, setting up of poultry
equipment, and egg production problems, and suggests remedial
measures for diseased poultry. Performs other duties as described
under SALES REPRESENTATIVE (retail trade; wholesale tr.) Master
Title. May sell chicks. May tend battery of brooders to hatch
chicks.
GOE: 08.02.03 STRENGTH: M GED: R4 M3 L4 SVP: 6 DLU: 77
