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Airline Industry |
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Many airline workers may be unaware of the potential hazards in their work environment, which makes them more vulnerable to injury. The following references aid in recognizing and controlling hazards which may
be present in the airline industry.
Ground Crew
Bag Room
Gate Crew
- Passengers with Special Needs - Access to the plane and assistance
during the flight is a responsibility of the airline and airport
- Access to air travel for disabled people. United Kingdom Department for Transport.
Also available as a 308 KB
PDF, 44 pages. Provides information about seat allocation, emergency
procedure information, catering, assistance dogs, disembarkation, transfer
arrangements, baggage retrieval for the disabled passenger.
- Accessible Air Travel. United Spinal
Association, 1.76 MB
PDF,
24 pages. Describes barriers to accessible air travel. A passenger with
a disability may encounter obstacles just to reach an airplane seat. Provides information about wheelchair access, on board accessibility
and wheelchair storage, and requirements for prior notice.
- Disabled
travellers - a guide for airline operators. Australian Government
Civil Aviation Safety Authority. Provides extensive information about
boarding, aisle chairs, battery-operated wheelchairs,
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Travelers
with disabilities and medical conditions.
US Department of
Homeland Security, Transportation
Security Administration. Describes new security regulations and
allowance for prescriptions needed by persons with disabilities and
medical conditions.
- What
travellers need and can expect. Australian Government Civil
travelers need and can expect. Australian Government Civil
Aviation Safety Authority. Provides extensive information for all
airline passengers and additional information for the disabled.
Policies Regarding Special Needs - Below are some typical policies from
selected airlines regarding assisting passengers with disabilities.
Ground Service Equipment
- US
Army Corps of Engineers Safety and Health Requirements Manual.
US Army Corps of Engineers
Safety Engineering Branch, (2003, November 3).
- Airfield Operations. 12 KB PDF, 4 pages. Deals with safety and health requirements for airfield operations.
- Report to Congress Injuries and Fatalities of Workers Struck by Vehicles on Airport Aprons. US Department
of Transportation (DOT), (2002, July), 877 KB PDF,
35 pages. The Wendell H. Ford Aviation Investment and Reform Act for the 21st
Century (AIR-21) requires the FAA to study injuries to airport apron workers struck by vehicles and to investigate actions to enhance apron worker safety.
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54-Year-Old Certified Electrician Dies in North Carolina.
National Institute for Occupational Safety and Health
(NIOSH)
Fatal Accident Circumstances and Epidemiology (FACE) Report
86-47, (2000, May). Reports an incident involving
a 54-year-old partner of an electrical contracting company
(a certified electrician) who was electrocuted while he repaired
airport runway lights. The lights were energized before the
task was completed.
- Controlling
Carbon Monoxide Hazard in Aircraft Refueling Operations.
Department of Health and Human Services (DHHS), National Institute for
Occupational Safety and Health (NIOSH) Publication
No. 84-106, (1984, February 14). NIOSH investigators conducted
an evaluation of the occupational health hazards to workers who fuel
jet aircraft. Discusses how dangerous concentrations of CO were found in truck
cabs where workers spend a considerable amount of time sitting in
idling vehicles.
- Safe Access to Aircraft for Catering
Operations. Health and Safety Executive (HSE). Deals with issues such
as falls and guarding when servicing aircraft.
Ramp
- Ramp
Safety. Aviation Safety Reporting System (ASRS)
Directline, (June 1996). Provides an overview
of ramp operations and recommendations to avoid ramp
operation incidents.
- Baggage Handling: Ramp. OSHA eTool. Addresses hazards associated with planeside loading and unloading using manual, semi-automated, or automated baggage systems.
Ticket Counter
- Alaska Airlines Evaluation of Customer Service Agents. State of Washington
Department of Labor and Industries, (2001, October), 748 KB PDF, 10
pages. Provides project's evaluation of customer service agents (CSAs) for
one airline at SeaTac International Airport.
- Baggage Handling: Baggage Make-up Room.
OSHA eTool. Addresses possible hazards and solutions associated with baggage
cart loading and unloading and general make-up room
hazards.
Flight Crew
Cockpit Crew
- Flight
Safety Digest. Flight Safety Foundation (FSF), (2003).
Flight Safety Digest is a publication of the FSF addressing general
flight and cockpit safety issues.
Flight Attendants
- Cabin
Crew Safety. Flight Safety Foundation (FSF), (2003). This is a publication of the FSF and links to archives dating back to1988.
- Flight attendants are also responsible for assisting passengers with
special needs. See Gate Crew for additional information.
For additional information regarding identifying and controlling the hazards associated with the airline
industry, OSHA's Safety and Health Topics Pages on:
Severe Acute Respiratory Syndrome (SARS)
- Information
Regarding Severe Acute Respiratory Syndrome (SARS). OSHA, (2003, May). Provides a collection of OSHA information
about SARS for employers, employees, and other interested parties. OSHA may update this information as necessary.
- Severe
Acute Respiratory Syndrome. World Health Organization
(WHO), (2003, April 2). Provides the
public and professionals global information about
Severe Acute Respiratory Syndrome (SARS) from WHO,
which is coordinating the international investigation
of this outbreak. Updated daily to ensure that the
most current information is available.
- Severe
Acute Respiratory Syndrome. Centers for Disease
Control and Prevention (CDC), (2003, April 2).
Contains the latest SARS information,
including CDC guidelines and recommendations for
clinicians, health departments, laboratories, travelers,
air travel workers, and others. Also provides
links to the World Health Organization (WHO) and
other international resources.
- Frequently
Asked Questions about SARS. (2003, April 1).
Answers questions about Severe Acute
Respiratory Syndrome (SARS), its origin and spread.
Also addresses questions about CDC recommendations
for individuals, travelers, households, and health-care
settings.
- For additional information regarding SARS and other
microorganisms and their associated toxins, see OSHA's Biological
Agents Safety and Health Topics Page.
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