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The employee has done something or failed to do
something which adversely affects his/her work, the ability of others to do their work, or
the agency's mission. You are faced with decisions on how to handle the incident or series
of incidents. First, you must decide whether the incident involves the employee's poor job
performance or an act of misconduct or delinquency - normally it is one or the other but
in some cases it may be both. Next, you must decide what type of management action will
best deal with the incident(s). There are many possible causes for an employee's performance and/or conduct problem, for example, illness, disability, substance abuse, personality conflict, family problems, lack of training, low job morale, etc. The nature of the problem will determine the course of action to be taken. Maybe the employee should be referred to the Employee Assistance Program for drug or alcohol abuse counseling, or a fitness-for-duty medical examination may be needed to determine physical or mental capability to do the job. If it is misconduct or delinquency, such as tardiness, failure to properly request leave, insubordination, theft, etc., then your option could be to take disciplinary action. For guidance on administering discipline refer to Discipline and Adverse Actions. If the problem is failure to meet one or more critical results you have established on the employee's performance plan, then appropriate actions would be taken under the Performance Management Program. Initial steps could include performance counseling, training, and/or closer supervision. If performance continues to be unacceptable, then more severe actions could be reassignment, demotion, or removal. There may be instances where the problems are both performance and conduct. In these cases you could take action under either program, or both simultaneously. For additional information visit OPM's web site on dealing with poor
performers. |
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RELATED TOPICS: Disciplinary and Adverse Actions |
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