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 You are in: Under Secretary for Management > Bureau of Diplomatic Security > News from the Bureau of Diplomatic Security > Bureau of Diplomatic Security: Documents, Reports, and Publications 

Protecting the Diplomatic Community

Released by the Bureau of Diplomatic Security
April 2002

Report cover, Protecting the Diplomatic Community
Available in PDF format 
When the Vienna Conventions on Diplomatic Relations and Consular Relations were signed, they specifically provided for the extraordinary protection of all foreign officials resident in the United States.

Within the Department of State, the Bureau of Diplomatic Security’s Diplomatic Security Service has the primary responsibility to ensure that protection is extended to all foreign officials and their missions across the United States. The Protective Liaison Division provides this protection and related services.

Special agents in Washington and 22 other cities throughout the United States are available at any time to provide liaison services and security assistance to all foreign officials residing in the United States.

As we have learned through tragic experience, terrorism can strike any target, at any time. It is more urgent than ever that we operate in an atmosphere of mutual understanding to actively defend against international terrorism. By establishing and maintaining open lines of communication, we can work together to provide a secure environment for the daily conduct of official business.

Liaison with Diplomatic Security

In an age of increased security awareness within our society, the means to immediately communicate importance, security-related information to appropriate individuals in the host government is of vital important to every diplomatic mission operating abroad. In this regard, the Protective Liaison Division maintains the names and contact numbers of at least two foreign mission employees who are designed as security liaison representatives.

As personnel changes occur, foreign missions are urged to provide updates of security contacts to the Protective Liaison Division. This participation and cooperation greatly facilitates the timely exchange of security-related information between foreign missions and the Department of State as the need arises.

It is equally important that similar security liaison be maintained between the Diplomatic Security Service and consular officials serving outside the Washington, DC, area. As much as possible, liaison should occur on a local or regional level. For example, consulates in Chicago should contact the Diplomatic Security Service’s Chicago Office.

Consulates operating in a city that has no DSS office should contact the office nearest them.

Note: Any foreign mission requiring immediate emergency assistance of any kind should first call the local police, fire, or ambulance service before contacting the Diplomatic Security Service.

Vienna Convention

Two provisions of the Vienna Convention on Diplomatic Relations are of particular interest to the Diplomatic Security Service:

Article 29
 “The receiving State shall treat (the person of a diplomatic agent) with due respect and shall take all appropriate steps to prevent any attack on his person, freedom, or dignity.”
 
Article 22(2)
 “The receiving State is under a special duty to take all appropriate steps to protect the premises of the mission against any intrusion or damage and to prevent any disturbance of peace of the mission or impairment of its dignity.”
 
In discharging the responsibilities listed above, the Protective Liaison Division stresses that the U.S. Government will “take all appropriate steps” to protect resident diplomats and their missions. The level of protection will be commensurate with the threat that exists against that diplomatic mission in the United States.
 
Difficulties have arisen in the past when discussing the level of protection to be afforded a resident foreign official. This is primarily due to differences in interpreting threat levels and deploying police resources. While the threat level against an official may be high in his or her own country, the threat potential in the United States is often quite low.

The Protective Liaison Division is eager to maintain the full confidence and cooperation of all resident foreign officials and to provide the maximum protection possible with the resources at our disposal.

Responding to the Threat

The level and measure of protective security provided by the U.S. Government to any resident foreign official or diplomatic or consular mission is based primarily on the threat that exists to the mission or the individual while in the United States. The threat level is determined by compiling all available information into a threat assessment that is continuously updated for each mission in the United States. These assessments are of vital importance to the Protective Liaison Division in determining the need for any extraordinary protective security measures.

The information contained in the threat assessment is gathered and cataloged by the research analysts of Diplomatic Security’s Office of Intelligence and Threat Analysis. Analysts maintain constant contact with all domestic and international intelligence-gathering agencies and are able to provide comprehensive threat assessments that are both timely and accurate regarding the security of resident foreign officials.

Admittedly, we cannot operate alone if we truly are to provide the safest environment possible for all diplomatic facilities and personnel. Information received from the sending State can be of great assistance in determining that threat level. For this reason, we welcome your participation in the threat assessment process.

Should you need to discuss information relative to your security, the Protective Liaison Division can be contacted in Washington, DC at (202) 895-3600 during normal business hours. After-hours and emergency notifications can be made 24 hours a day to the Diplomatic Security Service Coordination Center at (202) 647-7277 or 1-800-979-9331.

Protective Security Assistance

To provide foreign missions with protective security, the Protective Liaison Division works very closely with the U.S. Secret Service Uniformed Division. These uniformed officers provide protection to all foreign missions in the United States 24 hours a day, 7 days a week. With a sophisticated communications system and a patrol-response capability, officers can respond within minutes to any call for emergency assistance from a foreign mission.

Uniformed Officers are Deployed in Several Ways

Fixed posts: If the threat level against your embassy warrants it, one Secret Service Uniformed Division officer will be assigned to a fixed post outside your mission. This officer is relieved by others at regular intervals to maintain a high level of vigilance. His or her presence assists in creating a safe area for the entry and departure of diplomats and visitors and acts as a visual deterrent against minor crimes.

However because this posting is highly visible and offers little protection against a determined terrorist, it is not always recommended for every mission. Mobile patrol response is often more effective.

Vehicular and foot patrols: Most foreign mission protection is provided by a combination of motor and foot patrols which give close scrutiny at frequent and unpredictable intervals throughout the day and night. Uniformed officers are assigned to patrol established zones, serving as an effective deterrent to would-be attackers who are unable to determine the times of the frequent visits.

Mobile response: The Secret Service Uniformed Division also maintains a 24-hour emergency response capability. Utilizing state-of-the-art law enforcement techniques, officers can respond within minutes to any situation that threatens life or property. Emergency response includes canine teams specially trained in explosives detection.

Procedural Security Assistance

In addition to providing the protective security measures described so far, the Protective Liaison Division also offers a broad range of additional security services to the diplomatic community.

These include briefings and seminars on security-related topics, specialized training for selected mission personnel, and consultation regarding the physical security of a specific mission and its official residence. The security services provided to a foreign mission are tailored to meet its particular needs.

Among other security-related topics, the Protective Liaison Division can provide security assistance on the following general subjects.

Personal Security Precautions, Emergency Reaction Plans, Physical Security Standards, Residential Security Standards, Crime Prevention Services, Surveillance Recognition

Foreign missions interested in receiving assistance on any of these topics are encouraged to submit a formal request through the State Department country desk officer with whom they normally consult. This request should outline particular security concerns and, as much as possible, list specific objectives. The name of the official who will act as the mission’s coordinator for the seminar should be included. Of course, missions should continue to informally discuss any security concerns they have during the routine visits of the Protective Liaison Division officer with whom they normally deal.

Defending against terrorism requires constant vigilance and open communication. By working together in a spirit of mutual cooperation, foreign missions across the United States and the Diplomatic Security Service can create a safe environment in which to conduct diplomatic and consular business.

Diplomatic Security Offices in the United States

Atlanta Resident Office
77 Forsyth Street, Suite 320
Atlanta, GA 30303
tel (404) 331-3521
fax (404) 730-2410

Boston Field Office
Thomas P. O’Neill Federal Bldg.
10 Causeway Street, Suite 1001
Boston, MA 02222
tel (617) 565-8200
fax (617) 565-8222

Chicago Field Office
Ralph H. Metcalf Federal Bldg.
77 W Jackson Street, Suite 2121
Chicago, IL 60604
tel (312) 353-6163
fax (312) 886-7895

Dallas Resident Office
Earle Cabell Federal Bldg.
1100 Commerce Street, Room 762
Dallas, TX 75242
tel (214) 767-0700
fax (214) 767-3544

Denver Resident Office
755 Parfet Street, Suite 353
Lakewood, CO 80215
tel (303) 236-2781
fax (303) 236-2783

Greensboro Resident Office
1801 Stanley Road, Suite 320
Greensboro, NC 27407
tel (336) 547-4292
fax (336) 547-4298

Honolulu Resident Office
PJKK Federal Building
300 Ala Mona, Room 6-209
Honolulu, HI 96850
tel (808) 541-2854
fax (808) 541-3433

Houston Field Office
Mickey Leland Federal Bldg.
1919 Smith Street, Suite 870
Houston, TX 77002
tel (713) 209-3482
fax (713) 209-3470

Los Angeles Field Office
225 East Temple St., Suite 1273
Los Angeles, CA 90012
tel (213) 894-3290
fax (213) 894-0914

Miami Field Office
Claude Pepper Federal Bldg.
51 SW First Avenue, Suite 404
Miami, FL 33130
tel (305) 536-5781
fax (305) 536-6515

National Passport Center DSS Resident Office
31 Rochester Avenue
Portsmouth, NH 03801
tel (603) 334-0519
fax (603) 334-0652

New Orleans Resident Office
365 Canal Street, Suite 1130
New Orleans, LA 70130
tel (504) 589-2010
fax (504) 589-2028

New York Field Office
1 Executive Drive, Suite 500
Fort Lee, NJ 07024
tel (201) 944-3787
fax (201) 944-5106

Philadelphia Resident Office
600 Arch Street, Room 3218
Philadelphia, PA 19106
tel (215) 861-3370
fax (215) 861-3369

Phoenix Resident Office
Sandra Day O’Connor U.S. Courthouse
Suite 435
401 W. Washington Street, SPC 45
Phoenix, AZ 85003-2151
tel (602) 364-7842
fax (602) 364-7845

San Diego Resident Office
555 W. Beech Street, Room 222
San Diego, CA 92101
tel (619) 557-6194
fax (619) 557-5919

San Francisco Field Office
235 Pine Street, Suite 900
San Francisco, CA 94104
tel (415) 705-1176
fax (415) 705-1187

San Juan Resident Office
La Torre de la Plaza
525 F.D. Roosevelt Avenue
Suite 115
Hato Ray, PR 00918
tel (787) 766-5704
fax (787) 766-5706

Seattle Resident Office
915 Second Avenue, Suite 3410
Seattle, WA 98174
tel (206) 220-7721
fax (206) 220-7723

St. Louis Resident Office
Robert A. Young Federal Bldg.
1222 Spruce Street, Room 9.107
St. Louis, MO 63103
tel (314) 539-2721
fax (314) 539-2746

Stamford Resident Office
One Landmark Square, Suite 420
Stamford, CT 06901
tel (203) 975-0820
fax (203) 975-0126

Washington Field Office
2222 Gallows Road, Suite 300
Dunn Loring, VA 22027
tel (571) 226-9300
fax (571) 226-9382

West Los Angeles Satellite Office
11000 Wilshire Boulevard, Room 1109
W. Los Angeles, CA 90024
tel (310) 235-7937
fax (310) 235-7932


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