Top 10 Best Practices for Great
Government Websites
1. Meet all laws, requirements, policies, and other directives for public websites
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2. Document your governance structure, including roles, relationships, responsibilities, rules, and review processes
References:
- Management and governance
- Governance self-assessment checklist
(PDF, 19KB, 1 pg, 8/2008 requires Adobe Acrobat Reader)
3. Create and manage content effectively and efficiently
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4. Collaborate across government to manage content and eliminate duplication
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5. Focus on tasks
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6. Follow usability best practices
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7. Evaluate the effectiveness of your website
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8. Make sure search engines can find your content
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9. Create opportunities for the public to interact with their government
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10. Celebrate your success!
Page Updated or Reviewed: September 16, 2008
