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“The Business Reference Model is a function-driven framework for describing the business operations of the Federal Government independent of the agencies that perform them.”

The Business Reference Model provides an organized, hierarchical construct for describing the day-to-day business operations of the Federal government. While many models exist for describing organizations - org charts, location maps, etc. - this model presents the business using a functionally driven approach. The Lines of Business and Sub-functions that comprise the BRM represent a departure from previous models of the Federal government that use antiquated, stovepiped, agency-oriented frameworks. The BRM is the first layer of the Federal Enterprise Architecture and it is the main viewpoint for the analysis of data, service components and technology.


Business Areas

Services for Citizens

The Services For Citizens Business Area describes the mission and purpose of the United States government in terms of the services it provides both to and on behalf of the American citizen. It includes the delivery of citizen-focused, public, and collective goods and/or benefits as a service and/or obligation of the Federal Government to the benefit and protection of the nation's general population.


Mode of Delivery

The Mode of Delivery Business Area describes the mechanisms the government uses to achieve the purpose of government, or its Services to Citizens. It includes Financial Vehicles, Direct Government Delivery, and Indirect Government Delivery.


Support Delivery of Services

Support Delivery of Services provides the critical policy, programmatic and managerial Foundation to support federal government operations.


Management of Government Resources

Management of Government Resources refers to the back office support activities that enable the government to operate effectively.