Introduction
OFDT's Information Technology Division (ITD) is responsible
for managing and maintaining an integrated, cohesive technology
program in support of the mission of the Federal Detention
Trustee. Working with Federal agencies, detention stakeholders
and the Federal Courts, ITD works to emplace technology that
drives efficiencies within the detention community. ITD
is committed to investing in current, proven technologies,
leveraging data sharing initiatives, and implementing new
and emerging enterprise solutions to enhance our detention
services and operations.
OFDT's Information Technology Division Goals:
Systems Development and Security Services
- Develop and implement enterprise solutions that improve
performance and drive efficiencies;
- Support legacy systems that are critical to detention
operations and services.
Information Sharing
- Champion inter-jurisdictional IT solutions that achieve
full interoperability amongst Federal, state and local
detention providers and the US Courts;
- Lead, participate in, or collaborate with eGovernment working
groups to develop and implement government-wide solutions.
Information Technology Management
- Develop/acquire, implement and improve processes, products
and mechanisms for managing IT human capital, enterprise
architecture, investment and program management, IT security
and the strategic management of IT resources.
OFDT's Information Technology Portfolio: The
following systems are managed by ITD to support the federal
detention community:
DSNetwork Concept. A
strategy was outlined, and in late 2006, OFDT
launched the Detention Services Network (DSNetwork).
Taking advantage of the demand for e-governing capabilities,
DSNetwork was defined to be a multifaceted, full-service Internet
site to meet all detention services needs. The centralized
system will address the procurement of private detention services,
state and local intergovernmental agreements, report on Quality
Assurance Reviews/Inspections and offer customized search
capabilities. The goal is to significantly improve interaction
between government agencies and service providers and reduce
lengthy and cumbersome workloads.
This multi-service site will allow users to access a secure
website and a specific service, e.g., to locate available
housing; to allow service providers to register available
detention space for federal use; to provide procurement services
for housing, transportation, and medical care; and to access
recently performed Quality Assurance Review (QAR) reports.
DSNetwork will provide for future management analysis
and reporting through electronic documentation and archived
transactions.
For more information on DSNetwork, please refer to the Navigation
Bar on the left.
The eDesignate system is the system of choice for the U.S. Marshals Service (USMS), the Bureau of Prisons (BOP) and the 94 United States Federal Court Districts to process designations and initiate the movement of prisoners to their incarceration location.
eDesignate delivers the necessary prisoner documents and data via a secure, electronic means to the BOP in one complete package enabling all agencies to monitor and provide relevant information, when needed. By effectively shortening the post-sentence process, eDesignate helps contain detention costs.
Working in partnership with the Federal Courts, USMS and BOP, eDesignate not only eliminated an antiquated, paper-based workflow process but also created the ability to automatically capture relevant detainee data from other agency systems.
HOW eDesignate WORKS:
To facilitate faster processing and reduce workload, the eDesignate system replaces paper-based mail with an electronic business process management alternative.
The eDesignate system collects:
- the Judgment and Commitment order
- Pre-Sentencing Investigation report
- Statement of Reasons
- USMS 129 data
- Detainers, and other designation data, as required
The electronic solution presents these documents in one complete designation package to the BOP, at a single point in time. The system also provides feedback mechanisms across agencies for faster case resolution.
Additionally, the eDesignate system not only provides users across agencies with a level of collaboration never before realized, but also enables managers to cross level workloads internally, monitor performance and audit status both internally and externally.
eDesignate Customer Service
A customer support service team provides training, application technology support and development improvements. The team consists of help desk personnel, detention and designation Subject Matter Experts (SME), and dedicated eDesignate System trainers.
eDesignate Helpline: 877.OFDT HLP (877.633.8457) or 202.305.8790
Hours of operation are 7:00 a.m. to 7:00 p.m. (EST), Monday thru Friday.
Additionally, to serve its customers, the eDesignate team hosts a multi-agency working group which provides input to the designation process with feedback across agencies. This working group has been instrumental in providing input for the formulation of policies and procedures to standardize the designation process as well as determining effective metrics to monitor best performance.
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