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April 11, 2006

MEMORANDUM FOR: REGIONAL ADMINISTRATORS

ATTENTION: NATIONAL FOIA OFFICER
REGIONAL FOIA COORDINATORS

FROM: STEVEN F. WITT
Acting Deputy Assistant Secretary

SUBJECT: Revised Interim Guidelines on Changes in Procedures
for Handling Privacy Act Files and Freedom of
Information Act Requests



The following procedures replace in their entirety the procedures outlined in paragraph B.5 of Chapter 1 of the OSHA Whistleblower Investigations Manual (CP 02-03-002; DIS 0-0.9) and are effective immediately. The Manual is currently under revision, and the new release will incorporate these changes.

  1. Investigation Records. Investigation materials or records include interviews, notes, work papers, memoranda, e-mails, documents, and audio or video tapes received or prepared by an investigator concerning, or related to the performance of any investigation, or in the performance of any official duties related to an investigation. Such original materials are records that are the property of the United States Government and must be included in the case file. Under no circumstances are investigation notes and work papers to be destroyed, retained, or used by an employee of the Government for any private purpose. In addition, files must be maintained and destroyed in accordance with official agency schedules for retention and destruction or records. Investigators may retain copies of Final Investigation Reports (FIR) for reference.

  2. Disclosure of Information Contained in Investigation Records. The disclosure of information in investigation records is governed by the Privacy Act (PA), the goal of which is to protect the privacy of individuals in whose names records are kept, and the Freedom of Information Act (FOIA), the goal of which is to enable public access to government records. The guidelines below are intended to ensure that the whistleblower program meets its obligations under both of these statutes.

    1. Non-public Disclosure. While a case is under investigation or appeal, information contained in the case file may be disclosed to the parties in order to resolve the complaint; we refer to these as non-public disclosures. While a case is under investigation, disclosure is at OSHA's discretion, although OSHA encourages the parties to copy one another on all information sent to OSHA, provided that information doesn't violate privacy of any third parties. Once a case is closed at the agency level, records not otherwise protected from disclosure may be disclosed to the parties, upon their request. This non-public disclosure may occur at any level after the investigative stage, through the course of any administrative or judicial proceedings, until the final disposition of the case, either through the administrative or judicial process. The procedures for non-public disclosures are as follows:

      1. During an investigation, disclosure of the complaint must be made to the respondent. Disclosure may also be made of any additional information provided by the complainant that is pertinent to the resolution of the complaint. The form and timing of the disclosure are at OSHA's discretion. If the complaint or information provided by the complainant contains personal, identifiable information about individuals other than the complainant, such information where appropriate, should be redacted before disclosure to the respondent. (This includes disclosures made in order to provide due process under the preliminary reinstatement provisions of STAA, AIR21, SOX and PSIA.)

      2. During an investigation, disclosure must be made to the complainant of at least the substance of the respondent's response. Other evidence submitted by the respondent (or the substance of it) may also be disclosed, so that the complainant can fully respond to the respondent's position and the investigation can proceed to a final resolution. The form and timing of the disclosure are at OSHA's discretion. (See II.B.)

      3. Personal, identifiable information about individuals, other than the complainant and management officials representing the respondent, that is contained in the investigative file, such as statements taken by OSHA or information for use as comparative data, such as wages, bonuses, the substance of promotion recommendations, supervisory assessments of professional conduct and ability, or disciplinary actions, should generally by withheld when such information could violate those persons' privacy rights, cause intimidations or harassment of those persons, or impair future investigations by making it more difficult for OSHA to collect similar information from others.

      4. In taking statements from individuals other than management officials representing the respondent, the investigator must make clear to the individual that he or she has the right to request confidentiality, and if he or she does so request, his or her identity will be kept confidential to the extent allowed by law. In addition, upon an individual's request for confidentiality, the statement itself must be clearly marked in such a way as to prevent the unintentional disclosure of the confidential statement.

      5. Appropriate, relevant, necessary and compatible investigative records may be disclosed to other federal agencies responsible for investigating, prosecuting, enforcing, or implementing the general provisions of the statutes whose whistleblower provisions are enforced by OSHA, if OSHA deems such disclosure to the compatible with the purpose for which the records were collected.

      6. Appropriate, relevant, necessary and compatible investigative records may be shared with another agency or instrumentality of any governmental jurisdiction within or under the control of the United States for a civil or criminal law enforcement activity, if the activity is authorized by law, and if that agency or instrumentality has made a written request to OSHA, signed by the head of the agency, specifying the particular records desired and the law enforcement activity for which the records are sought.

        When such a request for records is received, the supervisor must immediately notify RSOL of its receipt, so that the disclosure may be made in full compliance with 5 USC 552a, subsection (b)(7) and 29 CFR 2.21 (Third Party Subpoena Regulation [Touhy regs.]).

    2. Trade Secrets and Confidential Business Information (CBI). If, during the course of an investigation, the respondent has identified any evidence submitted as a trade secret or confidential commercial or financial information, and the investigator has no reason to question such identification, this information will be labeled "Confidential Business Information," or "CBI". If requested, assurance may be made in writing that the information will be held in confidence to the extent allowed by law, and that, under Executive Order 12600, submitters of confidential commercial or financial information will be notified in writing of a pending FOIA request for disclosure of such information and will be given an opportunity to comment on the impact of any potential disclosure before the Agency reaches a decision regarding its disclosure. As required by the Executive Order, if this agency does not agree with the submitter that materials identified by the business submitter as CBI should be protected, business submitters must be notified in writing and granted reasonable time to protest the release in a court of competent jurisdiction.

    3. Public Disclosure. FOIA requests from non-party requesters must be directed to the appropriate Disclosure Officer. Upon receipt of a FOIA request relating to a closed case, the Disclosure Officer must process the request in compliance with Departmental FOIA regulations. See 29 CFR Part 70 et seq. and DLMS 5 Chapter 300. The following definitions should be used in determining whether a case is considered open or closed:

      1. Open Cases. If a case is open, information contained in the case file may generally not be disclosed. In the event that the matter has become public knowledge because the complainant has released information to the media, limited disclosure may be made to an equivalent extent. Consultation with OIA is necessary before disclosure, especially in high-profile cases.

      2. Closed Cases. Generally, cases under 11(c), AHERA, and ISCA should be considered closed when a final determination has been made as to whether litigation will be pursued. In contrast, cases under STAA, EPA, ERA, AIR21, SOX, or PSIA should generally be considered closed once OSHA has completed its investigation and issued its determination letter. However, these cases would be considered open if OSHA is participating as a party in the proceeding before the ALJ; recommending to RSOL that OSHA participate as a party in the proceeding; or for any other reason, RSOL believes that it is appropriate to invoke the continuing application of exemption 7(A) of 5 USC § 552. (However, closure at the OSHA level has no bearing on appropriate, post-investigative, non-public disclosure of information between the parties described in paragraph A., above.)

      3. Statistical Data. Disclosure may be made to Congress, the media, researchers, or other interested parties, or statistical reports containing aggregate results of program activities and outcomes. Disclosure may be in response to requests made by telephone, e-mail, fax, or letter, by a mutually convenient method. Statistical data may also be posted by the system manager on the OSHA Web page.

    4. OSHA-Initiated Disclosure

      1. The Agency may decide that it is in the public interest or the Agency's interest to disclose to the media the outcome of a complaint. Disclosure of the complainant's name, however, may only be done with the consent of the complainant; otherwise, the disclosure must be without personal identifiers.

      2. Statistics derived from reports containing aggregate results of program activities and outcomes may be posted by the system manager on the OSHA Web page.

If you have any questions about the implementation of this policy, please contact Nilgun Tolek, Director, Office of Investigative Assistance, at 202-693-2531 or tolek.nilgun@dol.gov.
 
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