Taken Question Office of the Spokesman Washington, DC October 31, 2008 Question Taken at the October 31, 2008 Daily Press Briefing Passport Security Breach (Taken Question)Passports -- Customer Notification Letter (Oct. 2008)
Question: Will the Department reimburse applicants’ for expenses incurred as the result of identity theft due to a breach in State Department security? Answer: The State Department has offered to provide free credit monitoring for a year to potentially affected applicants. That credit monitoring package includes insurance that will reimburse applicants for certain out-of-pocket expenses and lost wages resulting from identity theft. In addition, the Department has flagged the passport records of potentially affected applicants; the Department’s database will issue an alert if another application is made. Question: What is the status of the employee who is accused of accessing passport records? Is he still employed by the Department? Answer: The Department of State employee has been terminated. Question: Was/is he a contractor or direct hire? Answer: The employee was a direct hire government employee. 2008/930 |