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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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General Services Administration - Vehicle Leasing

This program leases cars and trucks to Federal agencies at prices well below commercial sources and helps agencies manage and maintain those vehicles.

Rating

What This Rating Means

PERFORMING
Moderately Effective

In general, a program rated Moderately Effective has set ambitious goals and is well-managed. Moderately Effective programs likely need to improve their efficiency or address other problems in the programs' design or management in order to achieve better results.
  • Twenty-nine percent of all the vehicles used by Federal agencies are leased from this GSA program at savings of 30% or more compared to commercial lease rates. GSA provides a full range of services for its vehicles, for example, maintenance and accident management, management reporting, etc.
  • The program developed long-term outcome goals and annual performance measures which are linked to agency strategic goals. However, the program is still trying to clarify how changing resource levels impacts performance.
  • This program needs to commission a regular, independent evaluation of its performance.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Marketing unbundled fleet management services more aggressively to Federal agencies. This will improve fleet management practices for agency-owned vehicles and increase program revenues.
  • Clarifying the relationship between resource levels and performance results.
  • Commissioning regular, independent outside evaluations of this program that would assess the performance of the overall program and its major components.

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