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ExpectMore.govExpectMore.gov home pageEXPECT FEDERAL PROGRAMS TO PERFORM WELL, AND BETTER EVERY YEAR.
 
Program Assessment

Program

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Longshore and Harbor Workers' Compensation Program

This program provides wage-replacement, medical, and vocational rehabilitation benefits to eligible injured workers or their survivors. It also adjudicates disputed claims and ensures that employers and insurance carriers pay benefits in a timely manner.

Rating

What This Rating Means

PERFORMING
Adequate

This rating describes a program that needs to set more ambitious goals, achieve better results, improve accountability or strengthen its management practices.
  • The program has shown consistent progress in achieving its performance goals and has performed better each year. In 2005, the program baselined its dispute resolution measure. The program has also established additional measures to track its effectiveness.
  • The program does not measure the effectiveness of the services or outcomes of self-insured employers and insurance carriers. An independent evaluation identified options for improving the claims system which would allow the program to track the performance of its regulated partners.
  • The program has not completed a comprehensive evaluation to gauge cost-effectiveness or efficiency. A comprehensive evaluation is now underway and expected to be completed in 2007.

Improvement Plan

About Improvement Plans

We are taking the following actions to improve the performance of the program:

  • Identifying reforms to strengthen the Longshore and Harbor Workers' Compensation Act.
  • Evaluating proposed alternatives for modifying the automated claims system for tracking the benefit delivery services of employers and carriers and to allow comparisons with similar programs.
  • Evaluating recent efforts to improve processes and controls in the program's disbursement system in response to shortcomings identified in a 2004 audit.

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