Notify Us
Use the online reports listed below to report a missing payment or the death of a Federal Employee, Retiree or Survivor Annuitant.
Missing Pay -- Notify OPM about missing annuity payments(s).
Report a Death – Notify OPM upon the death of a Federal Employee, Retiree or Survivor.
You can call us at our nationwide toll free number 1 (888) 767-6738 or TTY: 1 (800) 878-5707. Customer Service Representatives are available from 7:30 A.M. until 7:45 P.M (Eastern Time). When you call, please have your CSA/CSF claim number available; it will speed up your call.