What is an Area of Experience?
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Individuals and grantees referrred to in this database are categorized by thier "Areas of Experience",
in which those individuals or organizations have expertise which they can share with other non-profits or
government agencies to help others effectively deliver build partnerships and deliver programs to transition
individuals to work
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Area of Experience Definitions
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Access
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The ability to help job-seekers, who require significant personalized attention,
to access the services available through the One-Stop Career Center system.
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Accountability
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The capacity to document the outcomes achieved and the money invested
in achieving them (e.g., record keeping, tracking, data management, continuous improvement, etc.).
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Capacity Building
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Activities that increase the ability of the organization to achieve
their goals, improve the quality of service, and/or increase the number of
people served (e.g., providing necessary staff development, securing additional
financial resources, leveraging volunteer help, etc.).
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Employability or Soft Skills
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The skills of a job seekers/incumbent worker necessary for gainful and
sustained employment and/or to develop a career pathway. The skills of the job
seeker are matched with the skills needed by the business. Organizations provide
a variety of employability services that help individuals prepare for employment
(e.g., job readiness, job coaching, mentoring, skill training, soft skill development,
etc.).
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Intermediary
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One who serves as a bridge, a facilitator, or conduit between two entities.
Specifically, as related to the Workforce Investment Act, businesses, as part of the
Workforce Investment Board may serve as a conduit between faith-based and community
organizations (FBCOs) and the Workforce Investment Board in an effort to form partnerships.
Community organizations with the capacity to serve as a resource to other FBCOs may serve
as intermediaries between these organizations and the Workforce Investment Board.
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Mapping
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The act of identifying and analyzing the needs of a community, the services and
resources available to meet those needs and gaps in services and resources. Community mapping
usually results in an action plan to address the gaps in services and focus and maximize
existing resources across the community.
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Accountability
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Mentoring is a structured and trusting relationship that brings a individual together
with another caring individual who can offer guidance, support and encouragement aimed at developing
the competence and character of the mentee.
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Outreach , Relationship Building, and Referrals
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The activities which allow help non-profit faith-based and community organizations collaborate
build relationships that allow both organizations to better serve job seekers.
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Financial Relationships
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Workforce Investment Boards and faith-based and community organizations are in a relationship
through contracting or granting mechanisms.
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Literacy
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Services which help individual develop stronger skills reading and writing
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English as Second Language/ Limited English Proficiency
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Services which help individuals with Limited English Proficiency learn to
speak, read and write English and succeed living in the United States.
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Referral Process
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The act of sending an individual from one organization to another to receive
services (knowledge of services provided by other organizations and the process,
accessing needs, etc.). Documenting and tracking the referral is necessary to ensure
the individual accesses the services they need and achieves their outcomes.
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Resource Directories
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Identifies the local and sometimes state organizations that provide services.
The directory is used for making referrals and for reaching out to other partners who
may share the same customers.
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Rural Issues
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Those issues inherent in rural areas that influence delivery of services,
partnerships, funding, and capacity of organizations among others.
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Technical Assistance
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Resources provided by the Workforce Investment Board to faith-based and
community organizations that will increase their capacity as organizations and
enable them to comply with tracking, reporting, and other requirements and will
provide them with an understanding of the system and how they can contribute and
benefit.
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Technology/Internet Usage
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Using technology as a means to engage partners, access customers, engage
customers in the One Stop, track data, provide instruction, and communicate.
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Volunteers
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Utilizing unpaid staff to help individuals address their needs and build
capacity of the organization and the partnerships in the community.
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Job Search Services
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Services which help individuals search for and find employment, such as
resume preparation, interview skills, etc.
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Retention
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The ability of individual to keep a job for a sustained period of time.
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