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FSIS Announces Launch of 24-Hour Web Feature to Answer Technical and Policy Questions
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Congressional and Public Affairs
(202) 720-9113
Bridgette Keefe
WASHINGTON, August 16, 2007 - The U.S. Department of Agriculture's (USDA) Food Safety and
Inspection Service (FSIS) today launched askFSIS,
a new web-based feature, designed to help answer technical and policy questions regarding inspection and public
health regulations 24 hours a day.
The new interactive feature will provide answers on technical issues in more depth than the standard list of
"frequently asked questions" currently available through FSIS' Web site. It will allow visitors
to seek answers on topics such as exporting, labeling and inspection-related policies, programs and procedures.
Users can also register to be notified when answers are updated.
AskFSIS is designed to serve a business audience, much as FSIS' virtual representative, Ask Karen
(AskKaren.gov), serves consumers who have questions about safe food handling
and the prevention of foodborne illness.
"This new web-based tool will be especially helpful for owners and operators of small and very small plants
and is another example of how FSIS is finding new and innovative ways to meet the needs of its customers,"
said USDA Under Secretary for Food Safety Dr. Richard Raymond.
To access askFSIS, please visit FSIS' Web site at www.fsis.usda.gov
and select "Help" from the global navigation buttons at the top of
the main page. The askFSIS screen includes four tabs: Answers, My Questions, Login, and Help.
The "Answers" tab is the starting point for keyword searches; it will also display a real-time list of
the most popular topics. The "My Questions" and "Login" tabs are used to create an account
for those visitors who wish to submit questions, check the status of a request, or revisit previously saved
information. First-time visitors are encouraged to select the "Help" tab for tips on getting started.
For assistance or details concerning askFSIS, please send an e-mail to
askFSIS@fsis.usda.gov.
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Last Modified:
August 16, 2007 |
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