A r c h i v e d  I n f o r m a t i o n

Rehabilitation Services, Disability Research, and Special Institutions

State Vocational Rehabilitation Services -- $2,331,224,000 (FY 99)
Goal : Individuals with disabilities served by the Vocational Rehabilitation State Grant program will achieve high quality employment.
Objectives	Indicators	Source and Next Update	Strategies
Consumer outcomes
1. Ensure that individuals with disabilities who are served by the Vocational Rehabilitation State Grant program achieve employment consistent with their unique strengths, resources, abilities, capabilities, and interests.	1.1 Number achieving employment. The overall number of individuals with disabilities who achieve employment will increase. The number employed in 1996 was 213,334. 1.2 Percentage of individuals obtaining employment. The percentage of all persons served who obtain employment will increase. The percentage obtaining employment in 1996 was 61%. 1.3 Percentage of individuals obtaining competitive employment. Of individuals obtaining employment, the percentage who obtain competitive employment will meet or exceed 85%. The percentage obtaining competitive employment in 1995 was 85%. Of individuals with severe disabilities obtaining employment, the percentage obtaining competitive employment will increase over 5 years. The percent of individuals with severe disabilities obtaining competitive employment in 1996 was 72%. 1.4 Improved earnings. Of individuals exiting the program in competitive employment, the ratio of their average hourly wage to the U.S. average hourly wage will equal or exceed .68. In 1995, the ratio was .66. 1.5 Own income as primary support. The percentage of individuals who report upon obtaining employment that their own income is their primary source of support will be 80%. In 1995, the percentage was 80%. 1.6 Transitioning students. The percentage of VR consumers who enter at age 16-25 who obtain employment will improve over time. In 1995, this percentage was 59%. 1.7 Employment retention. The percentage of individuals obtaining competitive employment who maintain employment and earnings 24 months after closure will improve over time. Baseline to be determined based on data from the VR longitudinal study. 1.8 Satisfaction with employment. The percentage of individuals who are satisfied with their employment outcome will continue to increase until an 80% level is achieved. Data from the VR longitudinal study indicate that about 64% of consumers are satisfied.	1.1 Annual Rehabilitation Services Administration (RSA) State data, 1997. 1.2 Same as 1.1. 1.3 Same as 1.1. 1.4 Same as 1.1. 1.5 Same as 1.1. 1.6 Same as 1.1. 1.7 VR longitudinal study, ongoing; RSA is developing standards and indicators that will measure employment retention. 1.8 Same as 1.7	• Develop a state improvement plan jointly with state agencies that are performing below standards to be included in regulations currently under development. RSA would also provide technical assistance (see 3.1). • Develop coordinated approaches among federal agencies that affect employment of individuals with disabilities. • Identify and disseminate information regarding best practices for assisting individuals with disabilities to achieve appropriate employment outcomes. • Develop a monitoring and technical assistance plan for states, taking into consideration performance on the indicators to be developed regarding employment outcomes. • Award grants for system change to encourage coordination between state VR agencies and state-level job training programs. • Encourage state agencies to seek more employer involvement in the program. • Work jointly with the Social Security Administration (SSA) to address the work disincentives that affect SSA beneficiaries who want to work. • Work jointly with the Department of Labor, the School-to-Work office, SEAs, and other ED programs to ensure that students with disabilities receive appropriate school-to-work transition services. • Explore legislative and other options to provide more follow-up and follow-along services to consumers to assist in job retention.
State VR agency Management
2. State VR agencies will operate a comprehensive, effective, efficient, and accountable program of vocational rehabilitation.	2.1 Satisfaction with services. A consistently high proportion of consumers will report satisfaction with VR services. Preliminary data from the VR Longitudinal Study indicate that 76% of consumers are very or mostly satisfied with services. 2.2 Program efficiency. RSA will create an indicator to measure VR agencies' efficiency and effectiveness based on data to be analyzed in May 1997 including cost/placement, spending on direct services to consumers, etc. 2.3 Program accountability. The number of States that meet minimum performance standards will increase over time. Baseline is being developed. 2.4 Corrective action.States will implement corrective action plans in response to findings from RSA monitoring reports. Establish baseline based on 1996 monitoring reports.	2.1 VR longitudinal study, ongoing; RSA is developing standards and indicators that will measure consumer satisfaction with services. 2.2 RSA data reports, 1998. 2.3 RSA data reports, FY 1998. 2.4 State corrective action plans. System to follow up must be developed.	• Identify low-performing agencies, and assist States to identify problems and develop plans to improve services. • Strategies will address how funding for direct services to consumers significantly affects outcomes. • Encourage all state agencies to implement streamlining plans through training. Support efforts through regional continuing education programs and in-service training, and the provision of technical assistance. • Help states improve performance through monitoring and technical assistance. • Follow up with state agencies during annual monitoring to ensure that corrective action plans have been implemented. • Explore options to collect information regarding state agency progress on corrective action plans.
Federal administration
3. RSA will help States improve services and outcomes for consumers.	3.1 Monitoring and technical assistance. RSA will complete its annual monitoring of all state agencies and provide technical assistance as needed. In 1995, RSA reviewed 72 of the 82 state agencies. RSA will conduct 10 comprehensive, onsite, monitoring reviews each year and provide technical assistance as needed. In 1995, RSA conducted 6 such reviews. 3.2 Availability and use of data. The time between the agencies' reporting due date and the availability of the complete and accessible national database will continually decrease. FY 1995 database was not available for 13 months after agencies' reporting due date. All appropriate ED personnel will be trained and able to use the database. The database is accessible to two individuals. 3.3 Evaluation and dissemination. VR agencies and interested consumers will have access to high-quality, convenient information on effective practices and Federal requirements.	3.1 RSA Central Office records, 1997. 3.2 RSA database report, FY 1998; contract updates, after award of contract; and RSA training records, after system is created. 3.3 RSA web page, under development through 1998.	• Ensure that staff are trained and able to effectively use RSA's monitoring and technical assistance guide. • Ensure that staff are trained and able to use available data and information effectively in the annual review. • Award a technical assistance contract to procure expertise in identified problem areas. • Sponsor national conferences, training, and implementation activities in response to program needs. • Provide targeted training to state VR agencies through regional continuing education programs. • RSA will award a contract in FY 1997 to develop and implement an improved data management, analysis, and reporting system to improve the use of the database. • Train ED employees in methods to access and use the database. • Distribute evaluation results on promising practices through publications targeted to the VR community. • Put program requirements and evaluation results on the WWW. • Review, revise, and improve the issuance of RSA's policy and guidance directives to state VR agencies.
Consumer supported employment outcomes
4. Increase the number of individuals with the most severe disabilities receiving supported employment services who achieve high quality supported employment outcomes.	4.1 Percentage achieving supported employment. The percentage of individuals with a supported employment goal who achieve a supported employment outcome will increase to 65% in FY 1998. In FY 1996, 64% achieved supported employment outcomes. 4.2 Percentage earning at least minimum wage. The percentage of individuals who achieve a supported employment outcome who earn at least the minimum wage will increase to 50% by 2002. In FY 1996, 45% earned at least the minimum wage.	4.1 Annual Supported Employment Caseload Report, 1998. 4.2 Annual RSA data, 1998.	• Identify poor performance and provide targeted technical assistance.

American Indian Vocational Rehabilitation Services (AIVRS)-- $17,238,000 (FY 99)
Goal: To improve employment outcomes of American Indians with disabilities who live on reservations by providing effective tribal vocational rehabilitation (VR) services.
Objective	Indicators	Source and Next Update	Strategies
1. Ensure that eligible American Indians with disabilities receive vocational rehabilitation services and achieve employment outcomes consistent with their unique strengths, resources, abilities, capabilities, and interests.	1.1 Number of eligible individuals who receive services under the program. The overall number of American Indians with disabilities who receive services each year will increase. Benchmark to be determined during FY 1998 based on analysis of annual performance reports. 1.2 Number of eligible individuals who achieve employment outcomes. The overall number of American Indians with disabilities who achieve employment outcomes each year will increase. Benchmark to be determined during FY 1998. 1.3 Percentage of individuals who leave the program with employment outcomes. The percentage of all persons served who obtain employment will increase annually. Benchmark to be determined during FY 1998.	1.1 Annual performance reports, onsite reviews, and project follow-up. 1.2 Annual performance reports, onsite reviews, and project follow-up. 1.3 Annual performance reports, onsite reviews, and project follow-up.	• Linkage with National Institute on Disability and Rehabilitation Research (NIDRR) capacity-building project to improve the number and quality of applications. • Through monitoring and technical assistance, provide guidance to projects in order to (1) increase the scope of their outreach activities; (2) improve their networking with other Tribal and non-Tribal agencies that are major referral sources; and (3) provide interagency training to improve appropriateness of referrals. • Provide monitoring and technical assistance to individual projects, including a national conference that will focus on methods for improving employment outcomes. • Conduct an evaluation study that examines the consumer characteristics, services provided, outcomes, and management of the program.

Client Assistance Program (CAP) -- $10,928,000 (FY 99)
Goal: To provide assistance and information to help individuals with disabilities secure the benefits available under the Vocational Rehabilitation State Grants program and other programs funded under the Rehabilitation Act of 1973, as amended.
Objectives	Indicators	Sources and Next Update	Strategies
1. Provide appropriate information and adequate services to resolve the concerns of individuals.	1.1 Multiple cases. The number of reported individuals who had multiple CAP case files in a given year will decrease. New data collection instrument is currently in Departmental review.	1.1 CAP grantee performance reports, annual, 1999.	• Provide technical assistance on new data collection reporting elements. • Provide technical assistance on how CAPs should approach each case in a comprehensive manner. • Keep National Association of Protection and Advocacy Systems (NAPAS) informed of ED activities in this area.
2. Resolve cases at lowest possible level.	2.1 Alternative Dispute Resolution. The use of alternative dispute resolution (ADR) will increase. 2.2 Formal appeals or legal remedies. Reliance on formal appeals or legal remedies to resolve disputes will decrease.	2.1 CAP grantee performance reports, annual, 1999. 2.2 CAP grantee performance reports, annual, 1999.	• Develop a model "alternative dispute resolution" policy for the CAPs. • Provide technical assistance on how CAPs can use alternative dispute resolution effectively.
3. Meet expectations of individuals served regarding their satisfaction with CAP services.	3.1 Response rates. Response rate to CAP satisfaction surveys will increase. 3.2 Satisfaction. Satisfaction with CAP services among individuals served will increase.	3.1 CAP grantee performance reports, annual, 1999. 3.2 CAP grantee performance reports, annual, 1999.	• Develop a model client satisfaction survey for CAPs to use. • Provide technical assistance to encourage CAPs to follow up with individuals served.
4. Accurately identify problem areas requiring systemic change and engage in systemic activity to improve services under the Rehabilitation Act.	4.1 Systemic advocacy. The percentage of CAPs conducting and reporting on their systemic advocacy activities will increase. 4.2 Effects of systematic change. CAPs will report changes in policies and practices as a result of their efforts.	4.1 CAP grantee performance reports' narrative section, annual, 1999. 4.2 CAP grantee performance reports' narrative section, annual, 1999.	• Compile and assess CAP narrative reporting regarding systemic activities. • Provide technical assistance and follow up for those CAPs not reporting systemic activities.

Rehabilitation Services Administration (RSA) Training Program -- $33,685,000 (FY 99)
Goal: To provide the public vocational rehabilitation (VR) sector with well-trained staff and to maintain and upgrade the skills of current staff.
Objective	Indicators	Source and Next Update	Strategies
1. Produce graduates to work within the VR system to help individuals with disabilities achieve their goals.	1.1 Increase numbers trained. The number of students trained and the number of "pay back" years generated will increase. Baseline data will be collected in FY 1998. 1.2 Percentage working. The percentage of graduates fulfilling their pay back requirements will be established. Baseline data will be collected in FY 1998.	1.1 Annual grantee reporting form. 1.2 Annual grantee reporting form and results of monitoring reviews.	• Develop revised reporting form to capture more accurate information. • Provided grantees with clearer guidance on the purpose of ED program and ways to respond better to program goals.
2. Maintain and upgrade the knowledge and skills of personnel currently employed in the public vocational rehabilitation system.	2.1 Increase skills. Supervisors will report an increase in the skills of rehabilitation professionals after training. Baseline to be collected during special study. 2.2 Cost-effectiveness. The cost-effectiveness of continuing education, in-service training, and short-term training programs will be assessed. Baseline to be collected during special study.	2.1 Results of special study planned for FY 1998. 2.2 Results of special study planned for FY 1998.	• Special study of Regional Continuing Education Programs and In-Service Training programs to be scheduled for FY 1998.
3. Increase and enhance the skills and knowledge of manual, tactile, oral, and cued speech interpreters so as to be better able to provide communication access for individuals who are deaf or individuals who are deaf-blind in a greater variety of situations.	3.1 Increase number of interpreters. The number of certified and non-certified working interpreters nationwide will be increased. Baseline to be collected during special study.	3.1 Special study, if funds permit, beginning in FY 1999.	• Improve guidance on performance report to collect baseline and change data. • Build a special evaluation component for this program into the next grant competition for the national projects to assess the quality of the training provided by the regional training programs, the quality of the curricula developed by the national programs, and the capability of interpreters in the field to meet the demand for various communication modalities. • Increase the number of workshops or training sessions which offer continuing education unit credits.

Special Projects and Demonstrations -- $18,942,000 (FY 99)
Goal: To expand and improve the provision of rehabilitation services to individuals with disabilities.
Objectives	Indicators	Source and Next Update	Strategies
1. Demonstrate innovative and experimental approaches to the provision of vocational rehabilitation (VR) services.	1.1 Incorporation by VR agencies. The number of projects reporting that the State Vocational Rehabilitation agencies incorporated their approach to serving individuals with disabilities will increase.	1.1 Grantee final reports at completion of project period, monitoring reviews.	• The Rehabilitation Services Administration (RSA) will implement an annual plan to reflect need for baseline data, specify outcomes for next performance period, and disseminate clearer guidance to grantees for reporting data. • RSA will provide technical assistance to grantees in order to promote successful outcomes.
2. Disseminate information about successful new types or patterns of services or devices for individuals with disabilities.	2.1 Dissemination to State VR agencies. The number of funded projects that disseminate information to State Vocational Rehabilitation agencies will increase.	2.1 Grantee annual reports.	• RSA will identify and disseminate information to other grantees and state VR agencies regarding best practices. • RSA will convene a project directors' meeting.
3. Improve the provision of supported employment services.	3.2 Increased knowledge. Recipients of information on replicable models and practices, and technical assistance will report an increase in the knowledge of effective policies, methods, and models of supported employment.	3.1 Monthly teleconference status reports; annual performance reports, 1998; evaluation studies to be completed 1998-2000; summaries of provider evaluation of technical assistance activities, scheduled to begin after April 1998.	• RSA will monitor project performance via monthly teleconference and review annual performance reports to determine progress in meeting project goals and objectives. • RSA will review evaluation in relation to level of reported satisfaction of providers receiving technical assistance.

Vocational Rehabilitation Migrant Program, Section 312 -- $2,350,000 (FY 99)
Goal: To increase employment opportunities for migratory agricultural workers or seasonal farm-workers who have disabilities.
Objectives	Indicators	Source and Next Update	Strategies
Project services
1. Ensure that eligible migratory agricultural workers or seasonal farm-workers with disabilities receive vocational rehabilitation services and achieve employment outcomes.	1.1 Numbers served. The overall number of migratory agricultural workers or seasonal farm-workers with disabilities who receive services each year will increase. 1.2 Individuals who achieve employment outcomes. The overall number of migratory agricultural workers or seasonal farm-workers with disabilities achieve employment outcomes each year will increase.	1.1 Annual performance reports, biannual telephone monitoring reports, annual Rehabilitation Services Administration (RSA) 911 data. 1.2 Annual Rehabilitation Services Administration 911 data and annual project performance reports.	• Grantees provided with clearer guidance on the purpose of ED program and ways to respond better to program goals. • ;RSA works to coordinate grantee activities with the State Vocational Rehabilitation agency. • RSA will conduct telephone monitoring twice a year to all continuing project to assess program activities and provide technical assistance. • RSA is conducting an internal review of performance reports to determine effectiveness of the program in terms of meeting its stated objectives.
2. Improve the accuracy and consistency of data reported on the number of migratory agricultural workers or seasonal farm-workers with disabilities served by the State Vocational Rehabilitation (VR) agencies and these projects.	2.1 Accurate data. State VR agency 911 data and project data will reflect the accurate count of individuals served by these programs.	2.1 Annual performance reports, biannual telephone monitoring reports, annual Rehabilitation Services Administration 911 data.

Recreation Program Section 316 -- $2,596,000 (FY 99)
Goal: To initiate recreation programs providing individuals with disabilities recreation activities and related experiences that can be expected to aid in their employment, mobility, socialization, independence, and community integration.
Objective	Indicators	Source and Next Update	Strategies
Project services
1. Recreation programs are sustained after federal funding ceases.	1.1 Project continuation. A minimum of 85% of grantee's programs will continue after federal funds end.	1.1 Biannual telephone monitoring reports.	• Provide grantees with clearer guidance on the purpose of the program and better ways to respond to program goals. • The Rehabilitation Services Administration (RSA) is conducting an internal review of performance reports to determine effectiveness of the program in terms of meeting its stated objectives. • Grantees will have an opportunity to present their programs and receive technical assistance from RSA. • RSA will conduct telephone monitoring twice a year of all continuing projects to provide guidance and to determine if project will continue after federal funding ceases. • RSA will contact annually all projects whose federal funds just ended to determine if the project is being sustained without federal support.
2. Recreation programs will maintain the same level of services over the three-year grant period as federal funding decreases.	2.1 Individuals served. The number of individuals served will not decline.	2.1 Projects Director's meeting, FY 1998; annual report on grantees activities and outcomes; biannual telephone monitoring reports; annual assessment of continuation project.

Protection & Advocacy of Individual Rights (PAIR) -- $9,894,000 (FY 99)
Goal: To provide assistance and information to individuals with disabilities eligible for the PAIR program and conduct advocacy to ensure the protection of their rights under Federal law.
Objectives	Indicators	Sources and Next Update	Strategies
1. Develop an instrument to collect data from grantees that will be used to measure the following objectives.	1.1 Data collection. In FY 1999, data collection will begin.	1.1 Grantee performance reports, annual, 2000; PAIR program evaluation planned in FY 1998.	• Consult with PAIR grantees, the National Association of Protection and Advocacy Systems (NAPAS), and others to obtain input in the development of key data collection elements. • Assess findings from the PAIR program evaluation to identify additional measures for this program.
2. PAIR programs adequately identify priorities and objectives to meet the needs of individuals with disabilities.	2.1 Percentage outside PAIR priorities. The percentage of individuals seeking services whose concerns are not within the PAIR's stated priorities will decrease. 2.2 Assess priorities and objectives. PAIRs annually assess the appropriateness of their priorities and objectives, and make changes as necessary to meet the needs of individuals with disabilities.	2.1 Grantee performance reports, annual, 2000. 2.2 Grantee performance reports, annual, 2000.	• Provide technical assistance to help PAIRs identify appropriate priorities and objectives.
3. PAIR programs meet expectations of individuals served in terms of their satisfaction with the PAIR services received.	3.1 Survey response rate. The response rate of satisfaction surveys by individuals served will increase. 3.2 Satisfaction. Satisfaction of PAIR services by individuals served will increase.	3.1 Grantee performance reports, annual, 2000. 3.2 Grantee performance reports, annual, 2000.	• Develop a model client satisfaction survey for PAIRs to use. • Provide technical assistance to encourage PAIRs to follow up with individuals served.
4. Identify problem areas requiring systemic change and engage in systemic activities to address those problems.	4.1 Systemic advocacy. The percentage of PAIRs conducting and reporting on their systemic advocacy activities will increase. 4.2 Effects of systematic change. PAIRs will report changes in policies and practices as a result of their efforts.	4.1 Grantee performance reports, annual, 2000. 4.2 Grantee performance reports, annual, 2000.	Compile and assess PAIR narrative reporting in this area. • Provide technical assistance and follow up for those PAIRs not reporting systemic advocacy activities.

Projects with Industry (PWI) Section 621 -- $22,071,000 (FY 99)
Goal: To facilitate the establishment of partnerships between rehabilitation service providers and business and industry in order to create and expand employment and career advancement opportunities for individuals with disabilities.
Objective	Indicators	Source and Next Update	Strategies
1. Ensure that PWI services (through partnerships with business and industry) result in competitive employment, increased wages, and job retention for individuals with disabilities.	1.1 Placement rate of individuals with disabilities into competitive employment. The percentage of individuals served who are placed in competitive employment will increase from the FY 1995 placement rate of 68%. 1.2 Change in earnings of individuals who are placed in competitive employment. PWI projects will report that participants placed in competitive employment increase earnings by an average of at least $195 per week. The average change in earnings in 1994 was $195. 1.3 Job retention. An indicator will be developed to assess the percentage of individuals who maintain employment nine months after placement.	1.1 Revised performance indicator data, first issue 1999, annually thereafter. 1.2 Revised performance indicator data, first issue 1999, annually thereafter. 1.3 Survey and assessment tool, first pilot 1998.	• Monitor placement rates by conducting off-site monitoring with grantees. • Provide technical assistance on building strong partnerships with industry. Disseminate information on models of effective Business Advisory Councils. • Provide technical assistance to grantees that demonstrate difficulty or non-compliance with the wage standard defined in PWI regulations and monitor progress through off-site monitoring and progress reports. • Design and pilot a data collection instrument to measure job retention rates.
2. Ensure that PWI services are available for individuals with the most need.	2.1 Percentage of individuals served who were unemployed for six months or more prior to program entry who are placed in competitive employment. The percentage of previously unemployed individuals served who are placed into competitive employment will increase from the FY 1995 level of 69%.	2.1 Revised performance indicator data, first issue 1999, annually thereafter.	• Provide technical assistance to grantees that demonstrate poor performance.

Independent Living Programs -- $79,574,000 (FY 99)
Goal: Individuals with significant disabilities served by the Title VII, Chapter 1 programs will achieve consumer-determined independent living goals; and Independent Living Services will be provided and activities will be conducted to improve or expand services to older individuals who are blind.
Objectives	Indicators	Source and Next Update	Strategies
Title VII, Chapter 1 programs: Part B, State Independent Living Services and Part C, Centers for Independent Living
1. Increase the number of individuals with significant disabilities who are served by and benefitting from the Title VII, Chapter 1 programs.	1.1 Number of individuals with significant disabilities served as grouped by age. The number of individuals receiving individual independent living services will increase in all age categories. The number of individuals receiving individual IL services in FY 1995 is: under 6--1,570; 6 to 17--5,487; 18 to 22--10,901; 23 to 54--65,700; and 55 and older--38,079. 1.2 Number of goals set and achieved by consumers. The number of consumer goals set and achieved will increase in all service areas measured (e.g., self-care, communication, mobility, etc.). The number of goals set in all areas in FY 1995 was approximately 150,000. Of these, roughly 95,000 were met.	1.1 Annual Rehabilitation Services Administration (RSA) 704 Reports (704 Report), 1997. 1.2 Annual RSA 704 Report, 1997.	• Develop technical assistance action plans that will assist grantees that are performing below standards and indicators of compliance. • Identify and disseminate information regarding best practices for assisting individuals with disabilities to achieve appropriate independent living outcomes. • Develop a monitoring and technical assistance plans for States and CILs, taking into consideration performance on the indicators, requests for assistance, recency of last onsite review, and annual financial audit.
2. Increase the satisfaction of consumers who receive Chapter 1 Independent Living (IL) services.	2.1 Consumer satisfaction with IL services. A consistently high proportion of consumers will report satisfaction with IL services. Preliminary data indicate 90% of consumers are very or mostly satisfied with services.	2.1 Annual 704 Report, State Plan for Independent Living (SPIL) Attachment 16. Beginning in 1998.	• Identify and assist low-performing service providers. • Revise the reporting requirements for the SPIL and 704, Part I to include reporting of Attachment 16 consumer satisfaction data.
3. Improve access to personal assistance services (PAS), housing, transportation, and community-based living through increased advocacy efforts.	3.1 Number of Centers for Independent Living (CILs) using effective advocacy techniques. All CILs will have an advocacy program to address at least two of the following areas: community-based PAS accessible/affordable housing and transportation options moving people from nursing homes and other institutions to the community. 3.2 Increase in community-based living. The number of individuals who leave nursing homes for community-based housing and the number of individuals at risk of entering nursing homes who are receiving IL services and can remain at home will increase.	3.1 Annual RSA 704 Report, 1998. 3.2 Annual RSA 704 Report, 1998.	• With training and technical assistance providers, provide coordinated assistance to CILs on advocacy techniques and strategies. • Present information at national meetings of CIL directors on the importance of facilitating community change. • Provide leadership to establish focused national/state/local advocacy efforts on affordable/accessible housing and transportation, PAS, and community-based living arrangements.
4. Increase the amount of funds in addition to Title VII that support Chapter 1 grantees.	4.1 Increase in funding from alternative sources. 75% of CILs will have greater than 25% of their budget from sources other than Title VII, Chapter 1 and 80% of states will contribute more than the required minimum match for Title VII, Chapter 1, Part B.	4.1 Annual RSA 704 Report, 1998.	• Identify and publish potential funds availability, increase grantees' capacity to obtain grants, and identify and share replicable model local and state resource development techniques and strategies. • Identify significant outcomes of the Chapter 1 programs and disseminate results to grantees and other potential funding sources.
5. Increase the coordination, cooperation, and communication between the Chapter 1 programs and other entities serving individuals with significant disabilities in states.	5.1 Improve coordination. The quality and quantity of entities coordinating, cooperating, and communicating with CILs, SILCs, and DSUs regarding IL issues will increase.	5.1 Annual RSA 704 Report subparts IDI, IEI, and IIB.	• Develop coordinated approaches among federal agencies that affect independent living goals of individuals with disabilities. • Work jointly with other agencies and other ED programs to ensure that students with disabilities receive appropriate transition services. • Encourage increased collaborative efforts with non-Rehabilitation Act providers assisting individuals with significant disabilities.
Title VII, Chapter 2: Independent Living Services for Older Individuals Who Are Blind
6. Provide Chapter 2 services to increasing numbers of individuals who are older and severely visually impaired, and increase consumer satisfaction.	6.1 Increase the number of individuals served. The number of older and severely visually impaired individuals served in each state will increase. In FY 1995, there were 22,103. 6.2 Increase consumer satisfaction. The percentage of individuals receiving services who are evaluated will indicate growing satisfaction with services received until there is a 90% satisfaction rate.	6.1 Annual Report -- Independent Living Services for Older Individuals Who Are Blind (7OB Annual Report), 1997. 6.2 7OB Annual Report and new consumer satisfaction addendum in the revised 7OB Report.	• Provide technical assistance at national project directors meeting as to the most successful strategies and techniques for increasing and improving service. • Conduct an independent consumer satisfaction review of all grantees. • Identify and assist state agencies with low consumer satisfaction rates.
7. Increase funding for Chapter 2 programs from sources other than Title VII, Chapter 2.	7.1 Increase funding from alternative sources. The number of states that are contributing more than the required minimum match will increase until it is at least 80% exceed the minimum match.	7.1 7OB Annual Report.	• RSA will aggregate and share with grantees innovative methods of supporting Chapter 2 activities from sources other than Chapter 2. • RSA will aggregate examples of outcomes of the Chapter 2 program and share them with grantees and other potential funding sources.

Helen Keller National Center (HKNC) for Deaf-Blind Youths and Adults -- $8,176,000 (FY 99)
Goal: Individuals who are deaf-blind become independent and function as full and productive members of their local community.
Objective	Indicators	Source and Next Update	Strategies
1. Individuals who are deaf-blind receive the services and training they need to become as independent and self-sufficient as possible.	1.1 Numbers served. The number of consumers served by the HKNC training program will be maintained or increased. 85 were served in 1996. 1.2 Clients improve functionally. Participants in the training program will increase their skills and abilities in areas such as Communication, Orientation & Mobility, and Independent Living (IL). Baseline data to be determined through a new data collection system developed in 1997 to be implemented in 1998. 1.3 Satisfaction ratings. Satisfaction levels of consumers, family members, as appropriate, and state sponsors will increase. Baseline data to be determined through a new data collection system to be developed in 1998 and implemented in 1999. 1.4 Employment outcomes. The number of consumers placed in employment settings will increase. 22 consumers (47%) terminating training in 1996 were placed in employment settings. 1.5 Independent Living. IL situations of HKNC consumers improve. 49 clients received training in IL skills in 1996 and 7 of the 35 clients terminated (20%) returned to less restrictive living situations. 1.6 Regional services. HKNC maintains or increases the number of consumers served through its regional offices. 1,626 individuals with deaf-blindness and 355 families were served in regional offices in 1996.	1.1 Internal client caseload reports summarized in the HKNC Annual Report, 1998. 1.2 Annual Report, 1999. 1.3 Annual Report, 2000. 1.4 Annual Report, 1998. 1.5 Annual Report, 1998. 1.6 Annual Report, 1998.	• Develop an internal document, the Individualized Training Plan (ITP), to document short-term goals and their completion. • Make new efforts to increase the number of students participating in community work experience programs throughout their training. • Initiate a program to compare baseline (entry skills) with skill level at termination using Helen Keller Functional Profile (HKFP) -- a functional criterion-based assessment tool. • Provide training to staff to increase and improve their qualifications, expertise, and job performance. • Develop a consumer satisfaction questionnaire indicating level of satisfaction for use at the end of each training period and at the time of program completion. • Develop a State sponsor survey to obtain feedback about the services delivered to consumers after program completion. • Conduct a follow-up survey to obtain data on employment status and satisfaction with community living (housing, community participation and supports) and to gain information on goals completed one year after students leave the HKNC training program. • Conduct periodic consumer surveys to determine satisfaction with field services.
2. Family members are able to provide and obtain services that meet the needs of the individual who is deaf-blind.	2.1 Family assistance. An increasing percentage of families will report that HKNC training has increased their ability to enhance the life of a family member who is deaf-blind to function as a fully productive member of the community. A family survey developed in 1997 will be conducted annually, beginning in 1998.	2.1 Annual Report, 1999.	• Develop a family satisfaction survey and gather data from family members of consumers attending program, including individuals who cannot give direct feedback due to linguistic limitations. • As appropriate, include input from family members into the process for identifying goals for the ITP. Conduct regular review (every 13 weeks) with the family to assess progress. • Conduct national parent meetings with agendas developed through a needs assessment completed by parents.
3. Increase the capacity of the adult service system to meet the training and support needs of deaf-blind persons in their local community.	3.1 Numbers trained. The number of professionals, service providers, and parents receiving training from HKNC will be maintained or increased. 1,517 individuals participated in training activities in 1996. 3.2 Satisfaction with training. The satisfaction of professionals receiving training through professional seminars at HKNC and National Training Team workshops will increase. Forms are under development for use in 1998. 3.3 Affiliate training. The number of affiliate agencies and other organizations receiving training from HKNC will be maintained or increased . 1,197 agencies received services in 1996. 3.4 Increase affiliates. Increase the number of HKNC affiliate programs. 40 programs participated in 1996.	3.1 Annual Report, 1998. 3.2 Annual Report, 1999. 3.3 Annual Report, 1998. 3.4 Annual Report, 1998.	• Increase the number of university affiliations and student internships offered. • Develop a brochure to market the availability of community-based consultations and disseminate it through the regional offices. • Conduct participant assessment of training activities using competency-based evaluations. • Develop a national database of federal, state, and regional offices and staff and other service providers in order to improve HKNC's networking, coordinating, collaborating, and training activities.

National Institute on Disability and Rehabilitation Research (NIDRR) -- $81,000,000 (FY99)
Goal: To support the conduct and dissemination of high-quality research that contributes to improvement in the quality of life of persons with disabilities.
Objective	Indicators	Source and Next Update	Strategies
1. NIDRR grantees will conduct high-quality research that leads to high-quality research products.	1.1 Scientific excellence. Peer evaluation will document research quality, as reflected in research design, sample sizes, and analytical methods, in at least 80% of projects. 1.2 Research usefulness. The percentage of customers who agree that grantee research is useful will increase. 1.3 Increased publication and citation. Publication of research findings, with the appropriate citation, will increase in refereed journals and other recognized forums. 1.4 Impact of findings. The measurable effects of research findings will increase. Baseline to be established by 9/30/99.	1.1 Prospective and in-process peer evaluation, initiated in 1996. 1.2 Biennial customer inquiry , annual consensus conferences on various topics, 1999. 1.3 Analysis of grantee records and reports; literature search, annual, 1999. 1.4 Retrospective evaluation contract at five-year intervals, 2000.	• Provide training for prospective peer review panels. • Use various systems of review and evaluation to assess the quality, productivity, and relevance of NIDRR research. • Contract an impact study to assess productivity, relevance, and quality of research. • Involve broad constituency in planning, priority setting, and program reviews.
2. Disseminate and promote use of information on research findings, in accessible formats, to improve rehabilitation services and outcomes.	2.1 Dissemination plan. 80% of grantees will include a dissemination plan that identifies target audiences. 2.2 Product availability. 75% of grantee products and 90% of NIDRR products will be available in alternative formats: cognitive accessibility, sensory accessibility. 2.3 Information and TA usefulness. At least 90% of recipients find the information and technical assistance that they receive useful.	2.1 Analysis of grantee dissemination plans, annual, 1999 2.2 Analysis of a sample of grantee products, 1999. Administrative review, 1999. 2.3 Customer survey, biennial, 1999.	• Survey consumer and provider needs. • Develop targeted Dissemination and Utilization (D&U) projects. • Publish and distribute accessibility guidelines for publications, meetings, and web sites. and provide a model of accessibility in NIDRR's own products, communications, and meetings.
3. Expand system capacity for conduct of high-quality rehabilitation research and services by ensuring availability of qualified researchers and practitioners, including persons with disabilities and other underserved groups.	3.1 Contribution of trainees and fellows. The contributions by NIDRR trainees and fellows' to the field of rehabilitation research will increase by 25%. 3.2 Researchers with disabilities and from underserved groups. The number researchers working in the field who have disabilities or are from underserved groups will increase by 25%. 3.3 Impact on field. Over a five-year period, the number of practitioners who report that NIDRR-funded research and training activities make a significant contribution to professional development in the field will increase by 25%.	3.1 Analysis of trainee/fellow documentation of employment, 2000. 3.2 NIDRR-sponsored survey, 2002. 3.3 Analysis of grantee reports, annual, 1999.	• Develop precollege awareness programs that targets disabled persons and individuals from underserved groups. • Expand "new scholars" undergraduate program. • Develop cooperative training activities with RSA/state VR. • Emphasize the training of graduate researchers in all centers, and encourage grantees to target persons with disabilities and individuals from underserved groups. • Improve the clarity of goals of Research Training Grant (RTG) program.
4. Ensure productivity and management effectiveness.	4.1 Relevant priorities. Priority setting will respond to needs articulated by researchers, consumers, practitioners, and policymakers and reflect advances in the state of knowledge and progress toward agency goals. 4.2 Usefulness of NIDRR products. The percentage of customers reporting that NIDRR products and information are useful will increase.	4.1 Public hearings; analysis of public comments on priorities, annual, expert panel review, 1999. 4.2 Customer survey, biennial, 1999.	• Convene conferences of consumers and researchers to identify emerging issues in disability research and service delivery. • Contract a comprehensive study of NIDRR's historical accomplishments as basis for setting future directions. • Implement customer evaluation on a program-by-program basis.

Technology Related Assistance to States - P.L. 103-218 -- $30,000,000 (FY 99)
Goal: To increase availability of, funding for, access to, and provision of assistive technology devices and assistive technology services.
Objectives	Indicators	Source and Next Update	Strategies
1. Through systemic activity, improve access to and availability of assistive technology (AT) for individuals with disabilities who require assistive technology.	1.1 Information. The number of individuals with disabilities and service providers who receive information about AT will increase. 1.2 Trained professionals. The number of professionals who are trained to provide AT services will increase. 1.3 Timeliness. The timeliness of the provision of AT will increase. 1.4 Barrier reduction. The number of barriers to AT will decrease. 1.5 VR consumers. The number of vocational rehabilitation (VR) consumers that receive assistive technology will increase.	1.1 - 1.4: Responses to National Institute on Disability and Rehabilitation Research (NIDRR) Performance Guidelines, annual, 1998. 1.5 Rehabilitation Services Administration Annual Reports, 1998.	• Provide technical assistance to states on accessibility issues. • Attend meetings of professional organizations for special education and vocational rehabilitation, and provide technical assistance; disseminate information about successful activities developed between education programs for children with disabilities and Tech Act projects. • Increase collaboration with state VR agencies. • Monitor Tech Act reports for indications of reduction in number of barriers to accessing assistive technology by underrepresented populations and rural populations; disseminate information about successful activities in eliminating barriers.
2. Through systemic activity, increase funding for assistive technology devices and services.	2.1 Available funds. The amount of funding for AT from programs authorized to provide them will increase. 2.2 Funding sources. The number of funding sources for AT will increase. 2.3 Information. The number of individuals with disabilities and service providers who receive information about the funding of AT will increase.	2.1 - 2.3 Responses to NIDRR Annual Performance Guidelines, 1998.	• Provide technical assistance and disseminate information to AT grantees regarding funding of AT services and devices.

American Printing House for the Blind -- $8,256,000 (FY 99)
Goal: Precollege level blind students receive appropriate educational materials which result in improved educational outcomes
Objectives	Indicators	Source and Next Update	Strategies
1. Appropriate, timely, quality educational materials are provided to pre-college level blind students to allow them to more fully benefit from their educational programs.	1.1 Customer satisfaction. A targeted percentage of customers/consumers will agree that the educational materials provided through the Act are appropriate, timely, and of high quality, and that they allow blind students to more fully benefit from their educational programs. The targeted percentage will be set by an advisory committee of Ex Officio Trustees representing a broad range of service delivery systems. Baseline data to be determined during FY 1998. 1.2 Student performance and participation. Performance of students and their participation in their educational programs will improve due to availability of educational materials provided through the Act. Baseline data to be determined during FY 1998.	1.1 Surveys of Ex Officio Trustees, annual, 1998; Input from Research and Publications Advisory Committees, annual, 1998; Consumer surveys, ongoing, 1998. 1.2 Survey of Ex Officio Trustees, 1998; Annual survey of Ex Officio Trustees, 1998; Annual survey of teachers, 1998.	• American Printing House f or the Blinds (APH's) existing survey of Ex Officio Trustees will be conducted on a triennial basis beginning in 1998. Surveys targeting select issues will be conducted in each of the interim years. • The Educational and Technical Research and the Publications Advisory Committees, will annually review APH's progress in improving the appropriateness, timeliness of delivery, and quality of products produced through the Act. • Ongoing surveys of consumers will be conducted by an outside vendor to provide data regarding the appropriateness, timeliness of delivery, and quality of products produced through the Act. • Ex Officio Trustees will be surveyed to better understand how materials provided thought the Act impact on student performance and how to measure the impact. • Surveys of ex-officio trustees and teachers will be conducted on an annual basis to collect data regarding student performance and participation in their educational programs in relation to materials provided through the Act.
2. Research will result in identification and development of educational materials responsive to consumer needs.	2.1 Responsiveness to needs. A targeted number of Ex Officio Trustees will express satisfaction with the prioritization of APH's research projects. The targeted number will be set by an advisory committee of Ex Officio Trustees representing a broad range of service delivery systems. Baseline data to be determined during FY 1998.	2.1 Survey of Ex Officio Trustees, annual, 1998; Input from the Educational and Technical Research Advisory Committee, annual, 1998.	• An area of the annual survey of Ex Officio Trustees will be dedicated to collecting data regarding the match between APH's research priorities and product needs in the field. • Beginning with 1998 meetings of the Educational and Technical Research Advisory Committee, research project prioritization, progress reports, and timelines will be reviewed for committee input.
3. Advisory services assist service providers to be knowledgeable about how to most effectively use products provided through the Act.	3.1 Effectiveness of assistance. A targeted percentage of service providers will agree that APH's advisory services will help them to become knowledgeable about how to most effectively use products provided through the Act. The targeted percentage will be set by an advisory committee of Ex Officio Trustees representing a broad range of service delivery systems. Baseline data to be determined during FY 1998.	3.1 Survey of Ex Officio Trustees, annual, 1998; Evaluations of technical assistance to direct service providers, periodic, 1998	• Design a section of the annual survey of Ex Officio Trustees to collect data regarding the satisfaction of service providers with advisory services provided through the Act. • When technical assistance is provided during FY 1998, participants will be requested to complete evaluations to indicate their satisfaction regarding the assistance.

National Technical Institute for the Deaf -- $44,791,000 (FY 99)
Goal: To provide deaf students with state-of-the-art technical and professional education programs, undertake a program of applied research; share NTID expertise and expand outside sources of revenue.
Objective	Indicators	Source and Next Update	Strategies
1. Provide deaf students with outstanding state-of-the-art technical and professional education programs, complemented by a strong arts and sciences curriculum and supplemented with appropriate student support services.	1.1 Enrollment. Enroll 1,100 deaf students and maintain or increase that level. The 1996-97 total enrollment was 1,085. 1.2 Support services. An appropriate continuum of student support services geared to assist students in achieving academic success will be maintained. Student support services primarily consist of sign language interpreting [80,000 hours], note taking [42,000], tutoring/advising [15,000 hours] in 1996. 1.3 Program satisfaction. Demonstrate student satisfaction regarding educational experiences at NTID. Approach to be determined in 1998; data will be summarized and interpreted in 2000. 1.4 Interpreter training. Enrollment in the Educational Interpreter program will increase. The 1996 enrollment was 72.	1.1 NTID Registrar Office records, annual, 1998. 1.2 Department records summarized in National Technical Institute for the Deaf (NTID) Annual Report, 1998. 1.3 Customer survey, annual, 2000. 1.4 NTID Registrar Office records, annual, 1998.	• Continually evaluate the need to revise existing curriculum and develop new majors to reflect the changing needs of students and industry. • Provide a barrier-free communication environment within NTID and improve informational access on the Rochester Institute of Technology (RIT) campus for deaf and hard- of-hearing students. • Enhance the use of technology in the delivery of support services and use computers in the curriculum. • Identify an approach to be used to acquire student satisfaction information by December 1998. • Register 350-370 new students annually through a comprehensive marketing plan which targets minority students, women students, transfer students, international students, and cross-registered students. • Expand and enhance career opportunities for students by responding to changes in the field. • Enhance the curriculum to ensure that graduates meet the requirements of National and State Certifying Boards.
2. Maximize the number of students successfully completing a program of study.	2.1 Student retention rate. Increase the first-year student retention rate to 75%. The 1996 first-year student retention rate was 72%,. 2.2 Graduation rate. The overall graduation rate will increase. The most recent graduation rates for students in Technical Programs is 48% and for Professional Programs is 62%.	2.1 NTID Registrar Office records, annual, 1998. 2.2 NTID Registrar Office records, annual, 1998.	• Expand articulation agreements with other colleges and universities and review NTID's process for accepting appropriate credits. • Launch First-Year Experiences for all first-year students to better prepare them for making appropriate career choices. • Develop and refine retention initiatives (e.g., early warning system, career restoration program, peer support system, mentoring). • Develop and implement instructional practices to enable underprepared students to acquire the skills necessary to complete a postsecondary program of study including sign language and English.
3. Prepare graduates to find satisfying jobs in fields commensurate with their education.	3.1 Placement rate. Increase placement rate of graduates in the workforce to 95%. The 1995 placement rate was 94%. 3.2 Earnings parity with hearing peers. Increase NTID/RIT graduates' earnings to a level commensurate with their hearing peers. A 1990 Internal Revenue Service (IRS) study indicated that NTID graduates with bachelor's degrees were earning 93% of the pay of their hearing peers. 3.3 Federal subsidies. Reduce dependence on Federal subsidies to deaf individuals. Baseline to be determined. 3.4 Earnings growth rate. NTID/RIT graduate earnings growth rates will remain competitive with the market. 1996 information revealed initial average salary rate of $20,500, increased to $26,700 after five years,	3.1 NTID Placement Office records, annual, 1998. 3.2 IRS Studies, periodic, 2000. 3.3 Social Security Administration Study on Transfer Payments, 1998. 3.4 Alumni Feedback Questionnaire (AFQ), annual, 2000.	• Provide an array of academic support counseling (e.g., career and personal counseling, academic and employment advisement, placement assistance). • Explore new technical career areas which will ensure that students have access to emerging careers which enhance their earning potential. • Conduct periodic cooperative research studies with Internal Revenue Service (IRS), Social Security Administration (SSA), and other agencies. • Support alumni through outreach training programs designed to enhance their earnings potential. • Modify AFQ to allow us to measure more effectively job satisfaction and upward mobility by December 1998.
Undertake a program of applied research to enhance the social, economic, and educational well-being of deaf people
4. Conduct a program of applied research to provide innovative support for the teaching and learning process for deaf and hard-of-hearing individuals.	4.1 Respond to student needs. Increase the percentage of NTID supported research projects that focus on the needs of deaf and hard-of-hearing students. In 1996, 55% of research projects were focused on students. 4.2 Respond to identified institutional needs. Increase the percentage of research that responds to institutional issues (e.g., access, retention, instructional technology and its applications.) In 1996, 15% of research projects were focused on institutional needs.	4.1 Research Report, annual, 1998. 4.2 Research Report, annual, 1998.	• Conduct research that advances our knowledge of educational challenges (e.g., reading college-level materials, transfer of skills across domains, matching educational interpreting to student needs) and understanding of the academic potential of deaf and hard-of- hearing students, including students with special needs, in order to optimize their academic success. • Conduct research that expands knowledge of the distant learner and identifies their learning characteristics and the pedagogical skills and methods necessary for a successful distance learning program. • Conduct research that analyzes the contribution of social/family circumstances, diverse learning styles, personalities, and motivational factors to goal setting and goal attainment by deaf and hard-of-hearing students.
5. Conduct outreach programs for external audiences to increase the knowledge base and improve practice in the field.	5.1 Consumer satisfaction. Trained participants indicate that the training they have received assists them to serve or work with individuals who are deaf and hard-of-hearing. Baseline to be determined. 5.2 Training. Provide quality inservice training at the same or greater participation level for school personnel, employers, and coworkers working with deaf and hard of hearing people; alumni; and parents. In 1996-1997, 258 professionals, 118 employer representatives and school personnel, 431 alumni, and 75 parents participated. 5.3 Secondary students. Expand career awareness and college orientation programs for secondary school students. In 1997 Explore Your Future Program (EYF)--166 High School juniors Career Awareness Program (CAP)--50 High School freshmen & sophomores. 5.4 Effect positive change. Facilitate a wider distribution of NTID knowledge and expertise. In 1997, 15 workshops were conducted, 44 publications produced, 33 professional presentations were made.	5.1 Summary of participant evaluations, annually, 1998. 5.2 Center for Outreach Records (summarized in the NTID Annual Report), annual, 1998. 5.3 Center for Outreach Records (summarized in the NTID Annual Report), annual, 1998. 5.4 Research Report, annual, 1998.	• Conduct two kinds of English Language Teacher Outreach Project (ELTOP) workshops. One will focus on serving educators from postsecondary settings. The other will focus on serving educators from secondary and elementary programs. • Conduct workshops for secondary teachers to Access English skills through the Science Outreach Project , C-Print Project workshops, Sign Communication Proficiency Interview (SCPI) workshops, and workshops for employers and co-workers. • Host visits by state VR counselors to our campus during FY 1998 for the purpose of informing them about our programs and services. • Make presentations to state/regional meetings of State Coordinators and/or RCDs to provide information on the latest developments on our campus. • Conduct workshops; publish research results and provide electronic access to summaries of research findings; present research findings; and maintain active and visible roles with key educational and advocacy organizations.
6. Outside sources of revenue will result in NTID's ability to expand its resource base while simultaneously performing additional activities that support its mission .	6.1 Fund raising. Increase annual fund raising efforts for the Federal Endowment Grant program, other private funds raised, equipment donations, and grants and contracts. (In 1996, NTID raised $226,438 in matching fund for the Endowment Grant program, an additional $729,208 from private sources, $683,098 in equipment donations, and had 10 grants and/or contracts totaling $733,587.)	6.1 Development Office Report summarized in the NTID Annual Report, 1998.	• Complete a $10 million fundraising campaign by 1999. To date, $7.5 million has been raised. • Encourage researchers and others to seek grant/contract monies to the maximum extent feasible.

Gallaudet University -- $83,480,000 (FY 99)
Goal: To challenge students who are deaf to achieve their academic goals and attain productive employment; provide leadership in setting the national standard for best practices in education of the deaf and hard of hearing; and establish a sustainable resource base.
Objectives	Indicators	Source and Next Update	Strategies
Gallaudet challenges students who are deaf to achieve their academic goals and attain productive employment.
1. University Programs and PCNMP will maintain a diverse and quality student body.	1.1 Enrollment at Gallaudet University. Maintain or increase the number of students enrolled in the undergraduate program and the graduate program. The 1996 Undergraduate enrollment was 1,302; graduate enrollment was 398; MSSD was 268; and, KDES was 170. 1.2 Enrollment at KDES/MSSD. Maintain an appropriate student enrollment serving students with a broad spectrum of needs. In 1997, KDES enrolled 163 students and MSSD, 241 students. 1.3 Student retention rate. Increase the student retention rate. The 1997 Undergraduate retention rate was 63%. The 1996 retention rates for KDES and MSSD respectively were 89% and 90%. 1.4 Student graduate gate Increase overall graduation rate. The 1996 graduation rate was 38.8% at the University. At MSSD, 58 students out of total 64 graduated.	1.1 Office of Enrollment Services records, summarized in the annual report, 1998. 1.2 PCNMP Enrollment Office records, summarized in the annual report, 1998. 1.3 Office of the Registrar records, summarized in the annual report, 1998. 1.4 Office of the Registrar records, summarized in the annual report, 1998.	• PCNMP will establish annual enrollment goals intended to achieve the requirements of the Education of the Deaf Act (EDA) related to composition of the student body. • KDES/MSSD will seek information from its National Mission Advisory Panel about student enrollment issues. • Incorporate strategies from studies conducted by Gallaudet into the University's Retention Improvement Plan and determine factors related to graduation completion rates.
2. Gallaudet University offers students at every level effective educational programs, supplemented by appropriate student support services, administrative services, and extra-curricular activities that contribute directly to academic achievement and quality of student life.	2.1 Literacy skills. Annual English test results will indicate marked improvement in English competency levels for all students. Baseline data on college level and Model Secondary School for the Deaf (MSSD) will be available in 1999. In 1996, Kendall Demonstration Elementary School (KDES) students in grades 3, 4, and 5 tested at an average grade equivalent of 1.82 and grades 6, 7,and 8 at 2.8. (The range was 1.9 to 9.0) 2.2. Student support services. Maintain an appropriate continuum of student support services geared to assist students in achieving academic success. University student support services primarily consist of tutoring, counseling, academic advising. Student support services contact hours totalled 130,600 in FY 1996. PCNMP's provide quality support services required by students' Individualized Education Programs (IEP).	2.1 English Department Records, KDES and MSSD records, summarized in the annual report, 1999. 2.2 Department Records, PCNMP's student IEP's, summarize in the annual report, 1999.	• The English Department will continue to modify curriculum offerings and instructional methods to foster literacy. • KDES/MSSD will design an integrated curriculum and implement best practices that foster literacy across content areas. • KDES/MSSD will establish developmentally appropriate assessment instruments and procedures for tracking student achievement of literacy skills. • KDES/MSSD will establish instructional teams to design and implement an integrated curriculum from Preschool through grade 12. • KDES/MSSD will obtain and use public input from the National Advisory Panel as well as constituents in the field on effective educational programs. • KDES/MSSD will use the Individualized Education Program (IEP) process to identify and provide needed student support services that will help students best benefit from their education. • University Programs & PCNMP will use students' feedback to improve instructional programs.
3. Curriculum and Extra-Curricular activities prepare students to meet the skill requirements of the workplace and/or continue their studies.	3.1 Employment opportunities. An increased number of Gallaudet and the Model Secondary School (MSSD) students will find jobs in fields commensurate with their training and education. Baseline to be determined 3.2 Advanced studies - University. An increased number of Gallaudet students apply to and are accepted into programs of advanced studies beyond the baccalaureate degree. In 1995, 37% of 85 respondents reported that they were continuing their education. 3.3 Advanced Studies for MSSD Students. An increased number of MSSD students apply to and are accepted into College level programs. In 1996, 73% of 68 MSSD students attended postsecondary education programs.	3.1 University and KDES/MSSD studies on the status of graduates' employment, and results of employer surveys, summarized in the annual report, 1999. 3.2 Graduate follow-up studies, summarized in the annual report, 1999. 3.3 Graduate follow-up studies, summarized in the annual report, 1999.	• Information on employment status and additional education obtained by graduates will be distributed to all academic and support departments to enhance their internal program reviews. • KDES/MSSD will develop a comprehensive plan to provide students with transition skills, instruction and exposure to workplace environments.
Gallaudet provides leadership in setting the national standard for best practices in education of the deaf and hard of hearing
4. Research conducted contributes to quality state-of-the-art educational services for deaf and hard of hearing individuals.	4.1 Respond to student needs. Increase the percentage of research projects that focus on the needs of deaf and hard-of hearing students. In 1996, 69 research projects were either completed or ongoing that focussed on the needs of students who are deaf or hard-of-hearing. 4.2. Public input satisfaction survey. Conduct a national survey to determine if KDES/MSSD are obtaining satisfactory public input on infant through 12 grade research, development, and demonstration activities. Baseline to be determined in 2000.	4.1 Department records, summarized in Gallaudet's annual research report, 1998. 4.2 Report on National Survey, summarized PCNMP Annual Report, 2000.	• The University will increase its support related to implementation of research results on campus and at other universities. • PCNMP will develop a strategy for determining field satisfaction related to its mechanisms for obtaining public input on research, development and demonstration activities. • KDES/MSSD will obtain public input on research related to best practices in the priority areas of family involvement, transition, and literacy. • KDES/MSSD will support research on PCNMP priorities by University faculty, PCNMP teachers, and staff through Gallaudet's internal RFP process.
5. Gallaudet works in partnership with others to develop and disseminate educational programs and materials for deaf and hard-of-hearing students.	5.1 KDES/MSSD projects and programs. The number and type of PCNMP projects and programs developed and evaluated annually will be maintained or increased. In FY 1997, 6 projects were funded to develop model programs in family education and literacy. 5.2 Use of KDES/MSSD expertise. Increase in the number of programs and institutions that adopt innovative curricula and other products, or modify their strategies as a result of KDES/MSSD's leadership. Baseline to be determined. 5.3 Programs delivered to the field. The University will increase the numbers and kinds of programs delivered to the field. In 1996, 39,108 persons were served through University Programs, 21,686 persons were served through PCNMP, and 105,071 PCNMP Outreach Products were distributed.	5.1 PCNMP Annual Report, 1998. 5.2 PCNMP Annual Report, 1998. 5.3 Outreach program(s) records, summarized in Gallaudet's annual report, 1999.	• PCNMP will develop partnerships and collaborations with a wide variety of other school programs serving deaf and hard-of-hearing children to identify, develop, test, and disseminate information about best practices and effective educational innovations. • PCNMP will develop and implement a national communications network in collaboration with the Gallaudet University Regional Centers. • Gallaudet will expand programs that best meet the needs of deaf and hard-of-hearing persons, their families and professionals who serve them. • Gallaudet will investigate alternative approaches to meet the needs of non-traditional students.
Gallaudet University establishes sustainable resource base
6. Outside sources of support are a growing segment of Gallaudet's resources and result in the University becoming more independent of the Federal Government.	6.1 Fundraising. Increase annual fund raising efforts related to the Federal Endowment Grant program and other private funds and increase the number of grants and contracts received. In 1997, Gallaudet raised $2 million in funds toward the Endowment Grant program, raised $6.7 million in gifts and pledges, and received 28 grants worth over $3.5 million.	6.1 Administration and Business Financial Records and Institutional Advancement Records, summarized in the annual report, 1998.	• Aggressively pursue all forms of private support for the University. • Encourage researchers and other faculty/staff to seek grant/contract monies to the maximum extent feasible. • The University will continue to study the market and will adjust fee levels accordingly

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[Special Education]

[Vocational and Adult Education]