FEMA Speaks in All Languages 

ASL Interpreters in Disaster Assistance Centers

Release Date: November 15, 2007
Release Number: 1731-036

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PASADENA, Calif. -- Vital disaster recovery information is available to all, no matter what their native language may be. The Federal Emergency Management Agency (FEMA) now has American Sign Language (ASL) interpreters in all assistance centers and it continues to provide recovery information in many languages to those who need disaster assistance information.

"We are pleased that we have been able to incorporate ASL interpreters into our assistance centers to help those who may need this vital service," said Cindy Daniel, National Disability Coordinator for FEMA. "It is always FEMA's priority to accommodate those who need important disaster recovery information regardless of any language barrier or disability."

Assistance centers throughout affected areas have an ASL interpreter and a Spanish translator on site. Recovery information is provided in Arabic, Chinese, Hmong, Japanese, Korean, Spanish, Tagalog and Vietnamese.

Once the FEMA/state field office identified the language needs for the California wildfire disaster, FEMA multilingual staff made the request of their contractor to provide translators and interpreters. The contractor checked their bank of certified professionals and matched the appropriate specialists with the requested jobs.

"We want to reach all firestorm victims with important information," said Federal Coordinating Officer Mike Hall of FEMA. "Having ASL interpreters at assistance centers, as well as recovery information in the predominant languages identified for this disaster, provides convenient and non-stressful access to recovery information."

The contracted ASL interpreters come from varied backgrounds—some are full-time interpreters, while others may work part time. For one, ASL was her first language. "Both my parents were deaf," said Paula King, who is one of the interpreters serving assistance centers. "Learning sign language, as my first language, was a natural thing for me, and now I'm pleased to have the opportunity to use my skill to help my fellow Californians."

ASL is a distinct, fully-developed language that has its own unique grammar and is distinct from English as well as from English-based sign systems. In recent years, ASL classes have experienced increased enrollment as more people become interested in studying the language.

At this time, interpreters are in assistance centers from 1 p.m. to 6 p.m., Monday through Friday.

FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Last Modified: Monday, 19-Nov-2007 08:21:06