Home | Information Sharing & Analysis | Prevention & Protection | Preparedness & Response | Research | Commerce & Trade | Travel Security | Immigration |
The threat level in the airline sector is High or Orange. Read more.
Get e-mail updates when this information changes
The Citizenship and Immigration Services Ombudsman (CIS Ombudsman) provides recommendations for resolving individual and employer problems with the United States Citizenship and Immigration Services (USCIS). As mandated by the Homeland Security Act of 2002 § 452, CIS Ombudsman is an independent office that reports directly to the Deputy Secretary of Homeland Security. The CIS Ombudsman:
These periodic updates will share information on current trends and issues to assist individuals and employers in resolving problems with USCIS.
"How Is It Working For You?" The CIS Ombudsman's Community Call-In Teleconference Series provides a forum to hear issues of concern to individuals and employers as they interact with USCIS. See how you can join the discussion.
New procedures: Teleconference Participation Information
The Ombudsman's annual reports focus on identifying systemic issues that caused delay in granting immigration benefits as well as pervasive and serious problems faced by individuals and employers in their interactions with the USCIS.
The CIS Ombudsman is dedicated to open and accessible communication with both individuals and employers and not only welcomes, but encourages your comments.
The CIS Ombudsman regularly submits recommendations for process changes to USCIS.
Download Plug-in
Some of the links on this page require a plug-in to view them. Links to the plug-ins are available below.
This page was last reviewed/modified on October 16, 2008.